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ronshah
03-Apr-2019, 14:55
Hello!

We are developing a software for SLES customer that uses SLES PTF kernels.
Our software contains a kernel module that needs to be compiled with the target kernel package.

I would like to understand best practices for vendors to support PTF kernels. Is there a team that can support me with that?

Thanks

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08-Apr-2019, 05:30
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jmozdzen
09-Apr-2019, 18:08
Hi ronshah,

> Is there a team that can support me with that?

these forums are user-to-user forums, so since you seem to be looking for engineering support from SUSE, it'd be best to reach out for your SUSE contacts to discuss the issue.

From a user perspective, I'd say that PTF kernels are not intended as a longer-term solution, but only to bridge until the next generally available update (PTFs are usually created for specific customers). So I believe you'd have to find a process where the customer will report a problem and receive a PTF, forwards it to you and you then create a temporary kernel module (so you're building your own PTF :) ) and then the customer will have to install both PTFs in one go.

Regards,
Jens