PDA

View Full Version : To whom do I complain ...



Douglas Black
13-Sep-2012, 15:28
.... about Javascript errors when viewing Novell/NetIQ documentation?

ab
13-Sep-2012, 15:52
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Doc comment feedback at the bottom of the page would probably be a good
place. With that in mind, I see something similar which goes away when
I turn off the AdBlock Plus add-on for Firefox (or other browsers). Is
that the same for you, or do other browsers have the issue?

Good luck.
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v2.0.19 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://www.enigmail.net/

iQIcBAEBAgAGBQJQUfM4AAoJEF+XTK08PnB5VXwQAKcZiwDTQw wgp9oAzgJb9Jxa
XbhX34QbWBEWZdz6+8JHnF10PongZyAJV8GeA15foOPZuL6x04 BHogboWqVBpC2E
OeUuOhgDXekwnqrtksWHZRtQ1pj3Wzkk9AI4ApeVpPqP4uUsWy SO/mnIcwhlryMy
sx6zFmt4chnsxLEmDBO0LxUaoxrY4aU4aox5njDasp5KRDM2pX fZ0Dk8LbBPFJH2
x3bSnlpAEREF8bY8jtK5Dn0bxKnhiY78rvrkPNEYQYaFVQ4vrI YD2ygq+UPiwP7v
V+PtRTsze/6g2RAQwKjcIlYQWAunjptKnQjU1+aFlkQrV3P3j1kGFnxm0103 O6Az
ZsGNdoqqjpU8Zi10xuJbOrpRyn51LnUpbz5uDHcK9q0smmAz3D LuUNQQxM4omLJI
+2goIqTFyhjpnjkfNSCzdvPIihHSWaIJ/nyct990z6xPHzH/ppM6gje6KRGcSAkh
XZMd8uAyIduc/jC3M19IaQ/z/SjLMHgr2IScIPjRSZEVB8IfbGuVleHOT03fgxyo
8PUPZsozQL5qvR4eatMkUsDfGQHo5R5ZjAz34o1fUUky1QLnuT QGnhEE0ANqXCy3
vPnmKsNy+dKkNs0EieCRW3koDRV2ysCUKRz0c38AaLOa/QKkqLOL/LFeDwh/Q3Gd
/0fGnTTpg45k+MSuKqic
=HWxg
-----END PGP SIGNATURE-----

Douglas Black
13-Sep-2012, 16:06
ab,
>
> Doc comment feedback at the bottom of the page would probably be a good
> place. With that in mind, I see something similar which goes away when
> I turn off the AdBlock Plus add-on for Firefox (or other browsers). Is
> that the same for you, or do other browsers have the issue?
>

I actually only use IE when forced to, so I can't say for sure. I'll
try turning off Adblock+ for the novell and netiq domains. Thanks!

Jim Henderson
13-Sep-2012, 18:37
On Thu, 13 Sep 2012 14:28:50 +0000, Douglas Black wrote:

> ... about Javascript errors when viewing Novell/NetIQ documentation?

Which doc, browser, and OS? Oh, and what are the errors?

(I'm doing some contract work and if I can reproduce the issue I might be
able to get it to the right person)

FWIW, I browse the Cloud Manager and Cloud Security Services doc (both on
the NetIQ site) with no issues using Chrome+Adblock and FF+Adblock.

Jim
--
Jim Henderson, CNA6, CDE, CNI, LPIC-1, CLA10, CLP10
Novell Knowledge Partner

Douglas Black
13-Sep-2012, 19:25
Jim Henderson,


>
> Which doc, browser, and OS? Oh, and what are the errors?
>
> (I'm doing some contract work and if I can reproduce the issue I might be
> able to get it to the right person)
>
> FWIW, I browse the Cloud Manager and Cloud Security Services doc (both on
> the NetIQ site) with no issues using Chrome+Adblock and FF+Adblock.
>

Windows 7 and Firefox 15. Various docs, but most recently it cropped up
with the IDM 4.02 documentation on www.netiq.com. Here's what I just got
when clicking on the parent link to the individual docs under that heading:

"A JavaScript error has occurred on this page! Please note down the
following information and pass it on to the Webmaster..

Error: TypeError: co is undefined
Page: https://www.netiq.com/documentation/docui_a/docnav.js
Line: 492
Browser: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101
Firefox/15.0.1"


When I click 'OK' my browser closes. That's new. :-(

I've disabled Adblock Plus. NoScript is running though; maybe I need to
enable a few more sites there.

Thanks

Jim Henderson
13-Sep-2012, 21:18
On Thu, 13 Sep 2012 18:25:30 +0000, Douglas Black wrote:

> I've disabled Adblock Plus. NoScript is running though; maybe I need to
> enable a few more sites there.

Yeah, NoScript might cause a problem. Give it a try with no plugins
running and see how it works - if its a plugin interfering with it, then
the chances are slim that anything will change and the suggestion will be
"don't run that plugin".

I know on the NetIQ pages there's a script that returns you to the top of
the list of documents if it's more than a page long and you scroll down.

Jim

--
Jim Henderson, CNA6, CDE, CNI, LPIC-1, CLA10, CLP10
Novell Knowledge Partner