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View Full Version : SLED hangs during installation (ATI 3600HD ?)



ssjenkins
03-Mar-2013, 20:50
Hi All .

Trying to show my 12 year old son the joys of Linux , but having some problems during installation. I have a desktop (specs attached below) with 2 HDs . I created 10Gbs of free space on hd2 and began the instalation there . I reach the checking hardware stage of the installation . It says that it's going to probe my video card (ATI Radion HD 3600) and that I may see some flickering . I see no flickering . After about 1m the screen goes black and a large white mouse cursor appears . And that's that. No more messages . I have to power off and on to get the system back . When it does come back I get the Suse boot menu . Selecting Linux takes me back to the (failed) installation menu and I go through it again and it fails at the same point . I have since repaired my MBR and deleted the free space that I created , but I'd like to try it again .

I'm presuming that it's my video card that causing the problem ?

Any help would be appreciated as my son is looking at me with a strange expression as if I should know how to fix it ...

Thanks

Sammy

CPU-Z TXT Report
-------------------------------------------------------------------------


Binaries
-------------------------------------------------------------------------


CPU-Z version 1.53


Processors
-------------------------------------------------------------------------


Number of processors 1
Number of threads 2


APICs
-------------------------------------------------------------------------


Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 1


Processors Information
-------------------------------------------------------------------------


Processor 1 ID = 0
Number of cores 2 (max 2)
Number of threads 2 (max 2)
Name Intel Core 2 Duo E4600
Codename Conroe
Specification Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz
Package (platform ID) Socket 775 LGA (0x0)
CPUID 6.F.D
Extended CPUID 6.F
Core Stepping M0
Technology 65 nm
Core Speed 2394.2 MHz
Multiplier x FSB 12.0 x 199.5 MHz
Rated Bus speed 798.1 MHz
Stock frequency 2400 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, EM64T
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 2048 KBytes, 8-way set associative, 64-byte line size
FID/VID Control yes
FID range 6.0x - 12.0x
Max VID 1.275 V






Chipset
-------------------------------------------------------------------------


Northbridge VIA PT880 Pro rev. 00
Southbridge VIA VT8237S rev. 00
Graphic Interface PCI-Express
PCI-E Link Width x1
PCI-E Max Link Width x16
Memory Type DDR2
Memory Size 2048 MBytes
Channels Dual
Memory Frequency 266.0 MHz (3:4)
DRAM Interleave 4-way
CAS# latency (CL) 4.0
RAS# to CAS# delay (tRCD) 4
RAS# Precharge (tRP) 4
Cycle Time (tRAS) 12
Command Rate (CR) 2T


Memory SPD
-------------------------------------------------------------------------


DIMM # 1
SMBus address 0x50
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Kingston (7F98000000000000)
Size 1024 MBytes
Max bandwidth PC2-5300 (333 MHz)
Part number 99U5316-010.A00LF
Serial number 6B06DA7E
Manufacturing date Week 20/Year 08
Number of banks 2
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 3.0-3-3-9-12 @ 200 MHz
JEDEC #2 4.0-4-4-12-16 @ 266 MHz
JEDEC #3 5.0-5-5-15-20 @ 333 MHz


DIMM # 2
SMBus address 0x52
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Kingston (7F98000000000000)
Size 1024 MBytes
Max bandwidth PC2-5300 (333 MHz)
Part number 99U5316-010.A00LF
Serial number 6706A453
Manufacturing date Week 20/Year 08
Number of banks 2
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 3.0-3-3-9-12 @ 200 MHz
JEDEC #2 4.0-4-4-12-16 @ 266 MHz
JEDEC #3 5.0-5-5-15-20 @ 333 MHz




Monitoring
-------------------------------------------------------------------------


Mainboard Model 4CoreDual-SATA2. (0x000004F9 - 0x725FB4F0)


Hardware Monitors
-------------------------------------------------------------------------


Hardware monitor Winbond W83697HF
Voltage 0 1.23 Volts [0x4D] (CPU VCore)
Voltage 1 3.34 Volts [0xD1] (AUX)
Voltage 2 3.02 Volts [0xBD] (+3.3V)
Voltage 3 5.03 Volts [0xBB] (+5V)
Voltage 4 11.43 Volts [0xBC] (+12V)
Temperature 0 24C (75F) [0x18] (TMPIN0)
Temperature 1 24C (74F) [0x2F] (TMPIN1)
Fan 1 2679 RPM [0x3F] (FANIN1)


Hardware monitor Intel Core 2 Duo E4600
Temperature 0 17C (62F) [0x44] (Core #0)
Temperature 1 18C (64F) [0x43] (Core #1)


Hardware monitor ATI Radeon HD 3600 Series
Temperature 0 40C (103F) (GPU Core)

mikewillis
04-Mar-2013, 15:58
Are the boot menu, do you have an entry with failsafe in the name?

Can you move this large white mouse cursor?

If no to both of them, you could try re-installing and using Text Mode. When you boot from the installation DVD there's an option to change the video mode by pressing F3. You might hit graphics problems later on, but if you can get through the installation it should be easier to sort out. When you register your copy of SLED you should get the ATI repo added for propriety ATI driver.

Are you using SLED 11 SP2? If not, get it and try installing that instead of whichever version you're currently using.

ssjenkins
04-Mar-2013, 16:05
Many thanks for replying . I won't be able to work on this isse for a couple of weeks , but I'll post back with the results once I do .

Thanks again !

Sammy