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4VJ4Zpo7
03-Nov-2011, 00:06
0) Trying to download kernel-debuginfo for susel11.1 server.
1) My acct is linked to my company's acct, which should be active, but,
I have no activation keys, etc.; I believe it is a site license.
2) I have no products listed in the cust care center and couldn't find
anything there that indicated the URLs to add for manual config of
repos.
3) A search of the download site for kernel-debuginfo results in zero
hits
4) The only repos I have are DVD repos in yast2
5) I don't see any obvious way of adding the SLE11-SP1-Debuginfo-Pool
and
SLE11-SP1-Debuginfo-Updates repositories in yast2 > software > soft
mngmt
6) If I try to go to yast2 > other > novell cust center config, it
can't connect
to the server.
7) If I try to go to yast2 > other > support, I get page not found.


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malcolmlewis
03-Nov-2011, 00:13
On Wed, 02 Nov 2011 23:06:01 GMT
4VJ4Zpo7 <4VJ4Zpo7@no-mx.forums.novell.com> wrote:

>
> 0) Trying to download kernel-debuginfo for susel11.1 server.
> 1) My acct is linked to my company's acct, which should be active,
> but, I have no activation keys, etc.; I believe it is a site license.
> 2) I have no products listed in the cust care center and couldn't find
> anything there that indicated the URLs to add for manual config of
> repos.
> 3) A search of the download site for kernel-debuginfo results in zero
> hits
> 4) The only repos I have are DVD repos in yast2
> 5) I don't see any obvious way of adding the SLE11-SP1-Debuginfo-Pool
> and
> SLE11-SP1-Debuginfo-Updates repositories in yast2 > software > soft
> mngmt
> 6) If I try to go to yast2 > other > novell cust center config, it
> can't connect
> to the server.
> 7) If I try to go to yast2 > other > support, I get page not found.
>
>
Hi
Can you post the output from the command line;


cat /etc/SuSE-release


There must be some activation keys somewhere with your organization, if
not you would need to raise a Support Request from the NCC web page to
get it resolved.

--
Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 11.4 (x86_64) Kernel 2.6.37.6-0.7-desktop
up 2 days 10:15, 5 users, load average: 0.07, 0.07, 0.08
GPU GeForce 8600 GTS Silent - Driver Version: 285.05.09

4VJ4Zpo7
03-Nov-2011, 00:56
wave-mn:~ # cat /etc/SuSE-release
SUSE Linux Enterprise Server 11 (x86_64)
VERSION = 11
PATCHLEVEL = 1

I'm quite sure that there is an activation key of some kind, the
problem is, in a company of 108,000 people, it may take me months or
possibly years to find out what that is. (:-( I have lines of inquiry
initiated, internally, as well as with Novell.


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malcolmlewis
03-Nov-2011, 04:16
On Wed, 02 Nov 2011 23:56:02 GMT
4VJ4Zpo7 <4VJ4Zpo7@no-mx.forums.novell.com> wrote:

>
> wave-mn:~ # cat /etc/SuSE-release
> SUSE Linux Enterprise Server 11 (x86_64)
> VERSION = 11
> PATCHLEVEL = 1
>
> I'm quite sure that there is an activation key of some kind, the
> problem is, in a company of 108,000 people, it may take me months or
> possibly years to find out what that is. (:-( I have lines of
> inquiry initiated, internally, as well as with Novell.
>
>
Hi
You could logon to the SLES download page and grab an evaluation code.
They are good for 60 days and then you can delete that system from NCC
and add your proper code once you track it down.

--
Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 11.4 (x86_64) Kernel 2.6.37.6-0.7-desktop
up 2 days 14:19, 5 users, load average: 0.10, 0.08, 0.14
GPU GeForce 8600 GTS Silent - Driver Version: 285.05.09

4VJ4Zpo7
03-Nov-2011, 18:26
Ok, I got an eval license and a "code". I presume that this code will
allow me to access the kernel-debuginfo pkg. I went to the downloads
page, not knowing any better method of getting the pkg, and searched for
kernel-debuginfo and got zero results. I know that there is some way of
adding repos to my list on the relevant host with zypper, but i haven't
been able to find the appropriate URLs. I believe that I need the
SLE11-SP1-Debuginfo-Pool and SLE11-SP1-Debuginfo-Updates repos if I'm
going to go that route (which would probably be more convenient).

So, since the pkg search doesn't find the kernel-debuginfo pkg, I'm not
convinced that an eval code allows me access to it.

Now that I have the eval code, what is the next step for getting the
kernel-debuginfo pkg?


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malcolmlewis
03-Nov-2011, 18:33
On Thu, 03 Nov 2011 17:26:02 GMT
4VJ4Zpo7 <4VJ4Zpo7@no-mx.forums.novell.com> wrote:

>
> Ok, I got an eval license and a "code". I presume that this code will
> allow me to access the kernel-debuginfo pkg. I went to the downloads
> page, not knowing any better method of getting the pkg, and searched
> for kernel-debuginfo and got zero results. I know that there is some
> way of adding repos to my list on the relevant host with zypper, but
> i haven't been able to find the appropriate URLs. I believe that I
> need the SLE11-SP1-Debuginfo-Pool and SLE11-SP1-Debuginfo-Updates
> repos if I'm going to go that route (which would probably be more
> convenient).
>
> So, since the pkg search doesn't find the kernel-debuginfo pkg, I'm
> not convinced that an eval code allows me access to it.
>
> Now that I have the eval code, what is the next step for getting the
> kernel-debuginfo pkg?
>
>
Hi
Register the system via YaST -> Novell Cusomer Center or
from the command line;



suse_register -a email=<your_novell_login_email> -a regcode-sles=<you_activation_code>

This will add all the repositories, you can then enable via YaST ->
Software Repositories.

--
Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 11.4 (x86_64) Kernel 2.6.37.6-0.7-desktop
up 3 days 4:35, 6 users, load average: 0.05, 0.16, 0.34
GPU GeForce 8600 GTS Silent - Driver Version: 285.05.09

4VJ4Zpo7
03-Nov-2011, 19:06
running the command line version with various standard environment
variables specifying the corporate proxy, results in:

wave-mn:~ # suse_register -a email=me@a.com -a regcode-sles=mycode
ERROR: Timeout was reached: (28)
(2)
ERROR: Timeout was reached: (28)
(2)

I'm assuming that some kind of network issue is responsible, but the
error codes are not very intuitive. Any ideas?


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malcolmlewis
03-Nov-2011, 19:10
On Thu, 03 Nov 2011 18:06:03 GMT
4VJ4Zpo7 <4VJ4Zpo7@no-mx.forums.novell.com> wrote:

>
> running the command line version with various standard environment
> variables specifying the corporate proxy, results in:
>
> wave-mn:~ # suse_register -a email=me@a.com -a regcode-sles=mycode
> ERROR: Timeout was reached: (28)
> (2)
> ERROR: Timeout was reached: (28)
> (2)
>
> I'm assuming that some kind of network issue is responsible, but the
> error codes are not very intuitive. Any ideas?
>
>
Hi
Does the following work;


curl --verbose https://nu.novell.com


Your proxy should should accept Novell domain (or at least selected
sites used like nu.novell.com and secure.novell.com) without
authentication.

You need to populate proxy setting in YAST and to add two lines
with your proxy information to /etc/profile, for example:

export http_proxy="http://10.10.1.1:8081/"
export https_proxy="https://10.10.1.1:8081/"

As well as the /root/.curlrc

--
Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 11.4 (x86_64) Kernel 2.6.37.6-0.7-desktop
up 3 days 5:13, 6 users, load average: 0.14, 0.14, 0.14
GPU GeForce 8600 GTS Silent - Driver Version: 285.05.09

4VJ4Zpo7
03-Nov-2011, 20:16
I had various proxy vars in my environment already, like:

export http_proxy=http://xyz.oracle.com:80
export https_proxy=https://xyz.oracle.com:80/

And I added this to yast > network services > proxy as well as
~/.bash_profile. I tried adding to ~/.curlrc but got errors:
Warning: /root/.curlrc:1: warning: 'http_proxy' had unsupported
trailing
Warning: garbage
Warning: /root/.curlrc:2: warning: 'https_proxy' had unsupported
trailing
Warning: garbage
Where curl is 7.19.0 and the .curlrc had this:

http_proxy=http://xyz.oracle.com:80
https_proxy=https://xyz.oracle.com:80

I searched the internet and it seems that there are some issues with
setting http proxies in .curlrc. I ran curl with -x $http_proxy and
that had the same output as running without -x, which is the html from a
novell page that included stuff like this:

<title>NOVELL: Novell Login - Error Page</title>
<script type="text/javascript">
var err_stat = ""
var err_desc = "Access to this page is restricted because of access
control policies."
var err_code = (err_desc.indexOf("Access to this page is restricted
because of access control policies") > -1) ? "403" : "";
</script>

So, it appears that it is working; i.e., it is connecting to novell and
getting a denial page.

Now, when I run curl, it just sits there, with no output. It has been
sitting there now for about 14 minutes, which seems kind of long, but
I'm willing to let it go longer, if that is what is required.


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4VJ4Zpo7
03-Nov-2011, 21:36
suse_register finally finished with no message, but an exit code ($?) of
141. Not sure what that means, but I believe a failure, since:

wave-mn:~ # zypper repos
# | Alias | Name
| Enabled | Refresh
--+--------------------------------------------------+--------------------------------------------------+---------+--------
1 | SUSE-Linux-Enterprise-Server-11-SP1 11.1.1-1.152 |
SUSE-Linux-Enterprise-Server-11-SP1 11.1.1-1.152 | No | No
2 | SUSE-Linux-Enterprise-Server-11-SP1_11.1.1-1.152 |
SUSE-Linux-Enterprise-Server-11-SP1 11.1.1-1.152 | Yes | No


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suse986
10-Apr-2014, 14:43
Hello,

Did anyone find the answer to this one?

I need to install read crash dump on SLES SP1, SP2, and SP3 and want to do it from the same server, I'm assuming if I have the correct kernel-debuginfo* packages,
even if the OS is running SP3, it will still read crash dumps taken from SP2 and SP1 kernels?

But where on earth can you get the repos added. I can't even find out where to download them. Do you really have to have a license subscription to get the packages? and even then where are they located.

Thanks.

malcolmlewis
10-Apr-2014, 14:57
On Thu 10 Apr 2014 01:44:02 PM CDT, suse986 wrote:

But where on earth can you get the repos added. I can't even find out
where to download them. Do you really have to have a license
subscription to get the packages? and even then where are they
located.

Hi
If you check the Customer Center -> My Products -> Mirror Credentials
shows the user name and password, plus the URL's (which includes the
debuginfo ones). Yes you need an active subscription to get updates
etc...

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openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.1 Kernel 3.11.10-7-desktop
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jmozdzen
10-Apr-2014, 15:09
Hi suse986,

> Do you really have to have a license subscription to get the packages?

You need to have your system registered, which can be also be done with a free 60-day trial license. Registering the system will add the repositories to your system - if you ever loose those, i.e. because you delete them manually, simply rerun suse_register without any parameters to get them re-added.

You may have to configure proxy settings (both in ~root/.curlrc and in /etc/sysconfig/proxy) to reach the registration service and repositories, depending on your setup. If your site is using an SMT server or SUSE Manager as a registration/update focal point, please contact that server's admin for details.

Regards,
Jens