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View Full Version : SLES 11 SP1 migration to SP2 fails with unmet dependencies



jmk11
22-Jul-2013, 14:56
Hi everyone,

I just tried to upgrade/migrate our SLES 11 Server from SP1 to SP2. I followed the instructions as found under the following link: http://www.novell.com/support/kb/doc.php?id=7010200
There I sticked to section "2) Update by using zypper". The second to last command in that section ("zypper update -t patch") should initiate a "full migration". However, this is resulting in the below error message

My questions are:


How should I proceed from here on? What does "deinstallation of product:SUSE_SLES-11.2-1.513.x86_64" exactly mean? Will it conduct a complete rollback of the installed SP2?
And what does solution 2 "do not install patch:slessp2-SLES-SP3-Migration-8065.noarch" mean? What do I then need to to do in order to migrate from SP2 to SP3?
I guess solution 3 ("break product") is not advisable at all, is it?


Thank you very much for your time!

Best wishes
Jan

------

Here is the plain output from zypper:


sudo zypper update -t patch


Refreshing service 'nu_novell_com'.
Loading repository data...
Reading installed packages...
Resolving package dependencies...

Problem: product:SUSE_SLES-11.2-1.513.x86_64 requires sles-release = 11.2-1.513, but this requirement cannot be provided
Solution 1: deinstallation of product:SUSE_SLES-11.2-1.513.x86_64
Solution 2: do not install patch:slessp2-SLES-SP3-Migration-8065.noarch
Solution 3: break product:SUSE_SLES-11.2-1.513.x86_64 by ignoring some of its dependencies

Choose from above solutions by number or cancel [1/2/3/c] (c): c

malcolmlewis
23-Jul-2013, 20:39
On Mon 22 Jul 2013 02:04:01 PM CDT, jmk11 wrote:


Hi everyone,

I just tried to upgrade/migrate our SLES 11 Server from SP1 to SP2. I
followed the instructions as found under the following link:
http://www.novell.com/support/kb/doc.php?id=7010200
There I sticked to section "2) Update by using zypper". The second to
last command in that section ("zypper update -t patch") should initiate
a "full migration". However, this is resulting in the below error
message

My questions are:


- How should I proceed from here on? What does "deinstallation of
product:SUSE_SLES-11.2-1.513.x86_64" exactly mean? Will it conduct a
complete rollback of the installed SP2?
- And what does solution 2 "do not install
patch:slessp2-SLES-SP3-Migration-8065.noarch" mean? What do I then
need to to do in order to migrate from SP2 to SP3?
- I guess solution 3 ("break product") is not advisable at all, is
it?


Thank you very much for your time!

Best wishes
Jan

------

Here is the plain output from zypper:


Code:
--------------------
sudo zypper update -t patch
--------------------



Code:
--------------------
Refreshing service 'nu_novell_com'.
Loading repository data...
Reading installed packages...
Resolving package dependencies...

Problem: product:SUSE_SLES-11.2-1.513.x86_64 requires sles-release =
11.2-1.513, but this requirement cannot be provided Solution 1:
deinstallation of product:SUSE_SLES-11.2-1.513.x86_64 Solution 2: do
not install patch:slessp2-SLES-SP3-Migration-8065.noarch Solution 3:
break product:SUSE_SLES-11.2-1.513.x86_64 by ignoring some of its
dependencies Choose from above solutions by number or cancel [1/2/3/c]
(c): c --------------------




Hi
I would select option 2 so it stays at SP2 and won't move to SP3, looks
like you decided to update just after SP3 repos came alive ;)

The other patch will remain and if/when migrating to SP3 then you would
use that patch.

--
Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 12.3 (x86_64) Kernel 3.7.10-1.16-desktop
up 16:12, 3 users, load average: 0.28, 0.23, 0.17
CPU AMD E2-1800@1.70GHz | GPU Radeon HD 7340

jmk11
25-Jul-2013, 16:00
Hi
I would select option 2 so it stays at SP2 and won't move to SP3, looks
like you decided to update just after SP3 repos came alive ;)

The other patch will remain and if/when migrating to SP3 then you would
use that patch.

--
Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 12.3 (x86_64) Kernel 3.7.10-1.16-desktop
up 16:12, 3 users, load average: 0.28, 0.23, 0.17
CPU AMD E2-1800@1.70GHz | GPU Radeon HD 7340


Hi Malcolm,

thank you very much for your advice! I will proceed as you suggested.
Do you know where I can find official update information on how to get from SP2 to SP3? I searched for it some days ago but couldn't find any ....

Best wishes
Jan

smflood
25-Jul-2013, 23:33
jmk11 wrote:

> Do you know where I can find official update information on how to get
> from SP2 to SP3? I searched for it some days ago but couldn't find any
> .....

Official SUSE documentation on updating SUSE Linux Enterprise Server 11 SP2
to SP3 is at
https://www.suse.com/documentation/sles11/book_sle_deployment/data/sec_update_sle11sp2.html

SUSE also have TID 7012368 on "How to upgrade to SLES/SLED 11 SP3" at
https://www.suse.com/support/kb/doc.php?id=7012368

HTH.
--
Simon
SUSE Knowledge Partner