View Full Version : Online update error after upgrade to SUSE 12

01-Nov-2014, 05:20
After update from 11 SP3 to 12 I see error message while try to run online update.

First I receive message "System already registered", then error

Internal error. Please report a bug report with logs.
Details: Invalid system credentials
Caller: /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.14/lib/suse/connect/

Where may be a problem? Which logs and whom I must send? My company was bought basic support only...

01-Nov-2014, 05:30
If you log into SCC (https://scc.suse.com) do you see the system?

If so delete it and try re-registering the system from the command line with SUSEConnect;

SUSEConnect -r <code> -e <email>

01-Nov-2014, 18:11
I dont see my system in SCC.

01-Nov-2014, 18:23
On Sat 01 Nov 2014 05:14:01 PM CDT, akarlin wrote:

I dont see my system in SCC.

OK, can you try to register from the command line as root user?

Also, can you post (use code tags via the # <> in the editor) the output

zypper lr -d

Another user noted that it may be a bit slow to turn up in SCC.

Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.28-4-default
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19-Nov-2014, 15:24
I would love to hear how you got the upgrade working?