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KBOYLE
15-Sep-2017, 00:18
When I built my SUSECON schedule, I inadvertently selected the Certified Engineer in Enterprise Linux 12 SUSECON exam.

Today I received an email confirming the exam and another with an eCredit to cover the cost.

Since I have no intention of taking the exam and the email has a "no reply" email address, how do I cancel the exam so someone else wishing to take it has an opportunity to do so?

smflood
15-Sep-2017, 11:31
On 15/09/17 00:24, KBOYLE wrote:

> When I built my SUSECON schedule, I inadvertently selected the Certified
> Engineer in Enterprise Linux 12 SUSECON exam.
>
> Today I received an email confirming the exam and another with an
> eCredit to cover the cost.
>
> Since I have no intention of taking the exam and the email has a "no
> reply" email address, how do I cancel the exam so someone else wishing
> to take it has an opportunity to do so?

I've had a similar experience - I (deliberately) scheduled the same exam
but having taken and passed it remotely last Friday (96% woohoo!) I
removed it from my SUSECON schedule*. However last night I got same two
credit and registration emails. I emailed SUSECON support CC SUSE
training to report it but have yet to hear back.

Note expiry date of credit is +1 year so theoretically you could use it
to take exam remotely post-SUSECON ...

HTH.

*last Friday's attempt was using voucher from last year's SUSECON as my
conference sitting was aborted due to technical issues. I figured I'd
try it before the conference then retake at conference if I failed.
Fortunately I passed so (hopefully) freed up the slot.
--
Simon
SUSE Knowledge Partner

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smflood
15-Sep-2017, 17:09
On 15/09/17 11:31, Simon Flood wrote:

> I've had a similar experience - I (deliberately) scheduled the same exam
> but having taken and passed it remotely last Friday (96% woohoo!) I
> removed it from my SUSECON schedule*. However last night I got same two
> credit and registration emails. I emailed SUSECON support CC SUSE
> training to report it but have yet to hear back.
I've heard back from SUSE Training - given the number of exams scheduled
they were trying to get ahead of some registrations so took a risk.
Those who have removed exams from their schedule should see cancellation
notices once registrations are all finalised.

HTH.
--
Simon
SUSE Knowledge Partner

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KBOYLE
15-Sep-2017, 17:43
Simon Flood wrote:

> Those who have removed exams from their schedule should see
> cancellation notices once registrations are all finalised.

Thank you.

I'll bet we weren't the only ones faced with this...

--
Kevin Boyle - Knowledge Partner
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