# SUSE Customer Center **URL:** https://forums.suse.com/c/suse-customer-center/84.md [Latest](https://forums.suse.com/latest.md) · [Categories](https://forums.suse.com/categories.md) --- ## [About the SUSE Customer Center category](https://forums.suse.com/t/about-the-suse-customer-center-category/21554)
**Author:** [@system](https://forums.suse.com/u/system)\ **Replies:** 0
Discussions around SCC (SUSE Customer Center) NO PRODUCT QUESTIONS PLEASE --- ## [Problems with access course SUSE eLearning platform](https://forums.suse.com/t/problems-with-access-course-suse-elearning-platform/45816)
**Author:** [@Nata\_Mourao](https://forums.suse.com/u/Nata_Mourao)\ **Replies:** 1\ **Last updated:** [August 20, 2025, 5:16am UTC](https://forums.suse.com/t/problems-with-access-course-suse-elearning-platform/45816 "2025-08-20T05:16:31Z")
Hello everyone, the company I work for offers an SUSE eLearning platform service, we are partners. I can access all courses except for one specific course related to Harvester. I opened the developer tools in my browser … --- ## [Improving Your Support Experience: New SUSE Customer Center Features](https://forums.suse.com/t/improving-your-support-experience-new-suse-customer-center-features/45662)
**Author:** [@miles\_escow](https://forums.suse.com/u/miles_escow)\ **Replies:** 0\ **Last updated:** [June 30, 2025, 8:07am UTC](https://forums.suse.com/t/improving-your-support-experience-new-suse-customer-center-features/45662 "2025-06-30T08:07:48Z")
Exciting improvements are on the horizon for the SUSE support experience. You can anticipate a more intuitive, efficient, and personalised support journey with upcoming changes to case management and knowledge as well as… --- ## [Is there any way to permanently remove an organization?](https://forums.suse.com/t/is-there-any-way-to-permanently-remove-an-organization/43210)
**Author:** [@whitecold](https://forums.suse.com/u/whitecold)\ **Replies:** 0\ **Last updated:** [May 21, 2024, 5:20pm UTC](https://forums.suse.com/t/is-there-any-way-to-permanently-remove-an-organization/43210 "2024-05-21T17:20:52Z")
I’ve created my account some time ago (~1,5 years) to try out Suse products (SLED). During registration I’ve used the company’s name I worked at, and it was registered as the organization in Suse Customer Center. I wante… --- ## [where did the 1 year developer subscription go?](https://forums.suse.com/t/where-did-the-1-year-developer-subscription-go/35323)
**Author:** [@manors88](https://forums.suse.com/u/manors88)\ **Replies:** 2\ **Last updated:** [November 17, 2021, 3:52pm UTC](https://forums.suse.com/t/where-did-the-1-year-developer-subscription-go/35323 "2021-11-17T15:52:05Z")
Hello, i went to https://www.suse.com/subscriptions/developer/ to verify if it was possible to renew a (long since) expired 1 year developer subscription, but the links seem to point to the 60 days evaluation, is the d… --- ## [Query hostnames via SCC API](https://forums.suse.com/t/query-hostnames-via-scc-api/36156)
**Author:** [@bin-doph](https://forums.suse.com/u/bin-doph)\ **Replies:** 0\ **Last updated:** [November 11, 2021, 3:25pm UTC](https://forums.suse.com/t/query-hostnames-via-scc-api/36156 "2021-11-11T15:25:40Z")
Hi, Im trying to get a list of all hostnames to my subscriptions via the SUSE Connect API, but the api endpoint I would use to query such information /organizations/systems/{id} does only return logins, which I guess t… --- ## [To chat or not to chat](https://forums.suse.com/t/to-chat-or-not-to-chat/33904)
**Author:** [@yecril71pl](https://forums.suse.com/u/yecril71pl)\ **Replies:** 3\ **Last updated:** [August 25, 2021, 12:18am UTC](https://forums.suse.com/t/to-chat-or-not-to-chat/33904 "2021-08-25T00:18:47Z")
Please do not display the “Let’s chat” annoyance when chat is unavailable. Thank you. \[QUOTE\] \[CENTER\] Let’s Chat \[/CENTER\]\[/QUOTE\] --- ## [How to assign subscriptions to multi-socket server?](https://forums.suse.com/t/how-to-assign-subscriptions-to-multi-socket-server/35648)
**Author:** [@andrej1](https://forums.suse.com/u/andrej1)\ **Replies:** 0\ **Last updated:** [June 30, 2021, 8:17am UTC](https://forums.suse.com/t/how-to-assign-subscriptions-to-multi-socket-server/35648 "2021-06-30T08:17:02Z")
In the past there were subscriptions for different number of sockets. Now there are only two socket subscriptions. How to assign them if server has more than two sockets? SUSEconnect needs one activation code and code is… --- ## [RMT server says host not registerd and rmt clients dont show up under proxy](https://forums.suse.com/t/rmt-server-says-host-not-registerd-and-rmt-clients-dont-show-up-under-proxy/35272)
**Author:** [@Thys](https://forums.suse.com/u/Thys)\ **Replies:** 4\ **Last updated:** [January 21, 2021, 9:44am UTC](https://forums.suse.com/t/rmt-server-says-host-not-registerd-and-rmt-clients-dont-show-up-under-proxy/35272 "2021-01-21T09:44:36Z")
Hi, all, My rmt server is up … and it gets updates form scc just fine, then the rmt side is mirroring all the product I enabled also fine… the rmt client (test) is connection (resigstering local) and getting updates … s… --- ## [Server register number deleted](https://forums.suse.com/t/server-register-number-deleted/35283)
**Author:** [@Gerardo](https://forums.suse.com/u/Gerardo)\ **Replies:** 1\ **Last updated:** [January 21, 2021, 8:40am UTC](https://forums.suse.com/t/server-register-number-deleted/35283 "2021-01-21T08:40:38Z")
Hello!! One week ago I deleted the register number of my server SUSE Linux Enterprise 12 SP4, The problem is I don not have such regiter number. How could I get it back? I waiting for you kind response. I send you gr… --- ## [Unable To Access Repository URLs](https://forums.suse.com/t/unable-to-access-repository-urls/35263)
**Author:** [@Sharon](https://forums.suse.com/u/Sharon)\ **Replies:** 4\ **Last updated:** [January 21, 2021, 8:39am UTC](https://forums.suse.com/t/unable-to-access-repository-urls/35263 "2021-01-21T08:39:13Z")
Referencing the v4 API documentation I am able to pull a list of products available in my organization with “/organizations/products” but when trying to access any of the repository URLs I am handed back I get a 404 resp… --- ## [Can't create a snapshot of SLE-Module-Basesystem15-SP2-Updates](https://forums.suse.com/t/cant-create-a-snapshot-of-sle-module-basesystem15-sp2-updates/35281)
**Author:** [@ROCvT](https://forums.suse.com/u/ROCvT)\ **Replies:** 0\ **Last updated:** [September 14, 2020, 10:28am UTC](https://forums.suse.com/t/cant-create-a-snapshot-of-sle-module-basesystem15-sp2-updates/35281 "2020-09-14T10:28:18Z")
I’ve got problem when I want create a SMT snapshot of SLE-Module-Basesystem15-SP2-Updates. The initial mirror works but in the staging part it’s say it has never been mirrored thus no snapshots can be made. When I look… --- ## [How to qualify/register for 1 year developer subscription?](https://forums.suse.com/t/how-to-qualify-register-for-1-year-developer-subscription/35268)
**Author:** [@Beat](https://forums.suse.com/u/Beat)\ **Replies:** 0\ **Last updated:** [September 8, 2020, 5:07am UTC](https://forums.suse.com/t/how-to-qualify-register-for-1-year-developer-subscription/35268 "2020-09-08T05:07:53Z")
Hi We already had a 1 year developer subscription which is now finished. I now tried to register for another year using the following link. https://www.suse.com/subscriptions/developer/ But unfortunately there is no p… --- ## [Enable sftp on SLES 12](https://forums.suse.com/t/enable-sftp-on-sles-12/35234)
**Author:** [@Juan](https://forums.suse.com/u/Juan)\ **Replies:** 1\ **Last updated:** [August 20, 2020, 4:20pm UTC](https://forums.suse.com/t/enable-sftp-on-sles-12/35234 "2020-08-20T16:20:54Z")
We try to enable sftp for a couple of accounts without good results. Any help are welcome. we are working on sles 12 --- ## [Blowfish support on Sles 15](https://forums.suse.com/t/blowfish-support-on-sles-15/35179)
**Author:** [@sachin](https://forums.suse.com/u/sachin)\ **Replies:** 0\ **Last updated:** [July 30, 2020, 2:44pm UTC](https://forums.suse.com/t/blowfish-support-on-sles-15/35179 "2020-07-30T14:44:21Z")
Hello Support, We wish to enable blowfish authentication on our NIS Server (Sles 15). Please help us. Tried to enable it using /etc/login.defs but it does not help. Kindly let us know if any information is required. R… --- ## [Registration Code](https://forums.suse.com/t/registration-code/35133)
**Author:** [@everton\_wesc1](https://forums.suse.com/u/everton_wesc1)\ **Replies:** 6\ **Last updated:** [July 17, 2020, 2:30pm UTC](https://forums.suse.com/t/registration-code/35133 "2020-07-17T14:30:11Z")
Hello everyone, I have created two trial systems, one with SLES 11 SP4 and another one with SLES 12 SP3, and I tried to register both systems with one free trial registration code that I generated this week on the custo… --- ## [RMT server and subscriptions](https://forums.suse.com/t/rmt-server-and-subscriptions/35146)
**Author:** [@piotr.stypulkowski](https://forums.suse.com/u/piotr.stypulkowski)\ **Replies:** 0\ **Last updated:** [July 15, 2020, 9:10am UTC](https://forums.suse.com/t/rmt-server-and-subscriptions/35146 "2020-07-15T09:10:14Z")
i am looking for answer if i have to buy Suse subscription to be able to mirror repositories from SUSE Customer Center to RMT local server (Repository Mirroring Tool) if i provision my VMs in AWS or Azure ? I didn’t find… --- ## [Case Priority Levels](https://forums.suse.com/t/case-priority-levels/35142)
**Author:** [@julianrogan](https://forums.suse.com/u/julianrogan)\ **Replies:** 0\ **Last updated:** [July 14, 2020, 2:04pm UTC](https://forums.suse.com/t/case-priority-levels/35142 "2020-07-14T14:04:45Z")
These are listed as Low Medium and High. Yet support documentation refers to Priority 1-4 and to open a Priority 1 call you need to open a Priority 2 call and then contact the local support support centre. Am I seeing t… --- ## [SUSE 12 SP3 need to update security patches](https://forums.suse.com/t/suse-12-sp3-need-to-update-security-patches/34831)
**Author:** [@ArifiGroup](https://forums.suse.com/u/ArifiGroup)\ **Replies:** 2\ **Last updated:** [March 1, 2020, 1:41pm UTC](https://forums.suse.com/t/suse-12-sp3-need-to-update-security-patches/34831 "2020-03-01T13:41:49Z")
I need to install updates for SUSE 12 SP3 need to update security patches. is the subscription expiry related to the update? if that how to renew the subscription ? --- ## [Reporting bugs in SLES 15](https://forums.suse.com/t/reporting-bugs-in-sles-15/34715)
**Author:** [@mickey\_n](https://forums.suse.com/u/mickey_n)\ **Replies:** 6\ **Last updated:** [January 22, 2020, 6:03pm UTC](https://forums.suse.com/t/reporting-bugs-in-sles-15/34715 "2020-01-22T18:03:35Z")
Hi, We need to report a bug in SLES 15 but I couldn’t find anywhere to do it in SCC. I tried clicking on the Support link under My Tools but even though I have Support Access enabled in the Organization settings, I get … --- ## [SCC opensuse channel](https://forums.suse.com/t/scc-opensuse-channel/34568)
**Author:** [@wizonet](https://forums.suse.com/u/wizonet)\ **Replies:** 3\ **Last updated:** [January 6, 2020, 2:52pm UTC](https://forums.suse.com/t/scc-opensuse-channel/34568 "2020-01-06T14:52:45Z")
I am trying to configure uyuni on an openSuSE system. Connecting to my account in SCC worked, but when I synchronize SuSE products with my organization credentials I get channels for RHEL and Ubuntu - but none for openS… --- ## [Remove hosts from SCC that no longer exist in SMT](https://forums.suse.com/t/remove-hosts-from-scc-that-no-longer-exist-in-smt/34488)
**Author:** [@J.M](https://forums.suse.com/u/J.M)\ **Replies:** 2\ **Last updated:** [October 24, 2019, 2:28pm UTC](https://forums.suse.com/t/remove-hosts-from-scc-that-no-longer-exist-in-smt/34488 "2019-10-24T14:28:28Z")
Hey, We have lots of stuff appearing multiple times in SCC. Probably over time some things have gone wrong. How do I remove a host from SCC that no longer exists in any SMT? Can I do a “full sync” and replace SCC info b… --- ## [Relationship between Registration Code, SMT and SCC](https://forums.suse.com/t/relationship-between-registration-code-smt-and-scc/34487)
**Author:** [@J.M](https://forums.suse.com/u/J.M)\ **Replies:** 0\ **Last updated:** [October 23, 2019, 7:43pm UTC](https://forums.suse.com/t/relationship-between-registration-code-smt-and-scc/34487 "2019-10-23T19:43:43Z")
Guys, I hate to admit that I never really understood where the actual Registration Code needs to be put when hosts are registered through SMT. SCC correctly shows the SMT server under “Proxies” and indeed it shows the … --- ## [Need clarity on the SLES Standard subscription](https://forums.suse.com/t/need-clarity-on-the-sles-standard-subscription/34046)
**Author:** [@Deepthika](https://forums.suse.com/u/Deepthika)\ **Replies:** 2\ **Last updated:** [June 13, 2019, 10:50am UTC](https://forums.suse.com/t/need-clarity-on-the-sles-standard-subscription/34046 "2019-06-13T10:50:51Z")
Hi Team, We recently purchased the “SLES x86-64 1-2 Sockets or 1-2 VM, Standard Subscription” . Shall we use the same registration code to install the SUSE 15 in two VMs? -Deepthi --- ## [SUSE customer center is not working](https://forums.suse.com/t/suse-customer-center-is-not-working/33662)
**Author:** [@abany](https://forums.suse.com/u/abany)\ **Replies:** 8\ **Last updated:** [March 18, 2019, 8:40pm UTC](https://forums.suse.com/t/suse-customer-center-is-not-working/33662 "2019-03-18T20:40:45Z")
Hi, I just signed up and register on SUSE for a 60 day evaluation license and I can’t get it to the customer center portal. It just goes to accept terms and conditions window page, and it goes over and over to that page… --- ## [Confused: How does one upgrade from SLED 12 to SLED 15?](https://forums.suse.com/t/confused-how-does-one-upgrade-from-sled-12-to-sled-15/33301)
**Author:** [@wylbur](https://forums.suse.com/u/wylbur)\ **Replies:** 4\ **Last updated:** [January 3, 2019, 1:12am UTC](https://forums.suse.com/t/confused-how-does-one-upgrade-from-sled-12-to-sled-15/33301 "2019-01-03T01:12:28Z")
Due to some tech difficulties I’m needing to upgrade from SLED 12 SP3 to SLED 15. :frowning: \[I’ve already done that part so that my computers are running SLED15 – that’s not the problem – Just wanna make sure one under… --- ## [Skipping registeration through jenkins/suse installation](https://forums.suse.com/t/skipping-registeration-through-jenkins-suse-installation/32958)
**Author:** [@mohsentt](https://forums.suse.com/u/mohsentt)\ **Replies:** 1\ **Last updated:** [September 25, 2018, 6:42pm UTC](https://forums.suse.com/t/skipping-registeration-through-jenkins-suse-installation/32958 "2018-09-25T18:42:17Z")
Hi, I’m working for a development project and our Jenkins needs to install SUSE SLES 12.2 in an closed network. The problem we are getting is that we cannot skip the registeration part when installing. The error message… --- ## [SMT access to updates.suse.com from behind a firewall](https://forums.suse.com/t/smt-access-to-updates-suse-com-from-behind-a-firewall/29720)
**Author:** [@jdtrudel](https://forums.suse.com/u/jdtrudel)\ **Replies:** 6\ **Last updated:** [September 6, 2018, 7:54pm UTC](https://forums.suse.com/t/smt-access-to-updates-suse-com-from-behind-a-firewall/29720 "2018-09-06T19:54:36Z")
We’ve been running NCC, and need to convert to SCC for SLES12. Our SMT server is behind a firewall to the internet. What hosts and ports are needed for us to properly connect and get updates via the SCC method? We don’… --- ## [Delete registrations in SCC via command line?](https://forums.suse.com/t/delete-registrations-in-scc-via-command-line/32798)
**Author:** [@lorenzgoebel](https://forums.suse.com/u/lorenzgoebel)\ **Replies:** 1\ **Last updated:** [August 13, 2018, 2:41pm UTC](https://forums.suse.com/t/delete-registrations-in-scc-via-command-line/32798 "2018-08-13T14:41:45Z")
Hello, we would like to list and delete registrations - e.g. registered SLES servers - in SCC via command line from a local system. I thought it might be possible by using SMT. So I installed SMT, linked it to SCC with … --- ## [I guess I expected better download speed](https://forums.suse.com/t/i-guess-i-expected-better-download-speed/32740)
**Author:** [@gotuser32me](https://forums.suse.com/u/gotuser32me)\ **Replies:** 2\ **Last updated:** [August 3, 2018, 12:53pm UTC](https://forums.suse.com/t/i-guess-i-expected-better-download-speed/32740 "2018-08-03T12:53:07Z")
I am rather miffed by the turtle slow downloading of a trial for a future (maybe now) deployment small but its mine- I have a solid 1 gig connection and 1000 to 1400KBs is not what I expected:mad: [Next page](https://forums.suse.com/c/suse-customer-center/84.md?page=1)