Unable to patch certain instances hosted on AWS

Hi everyone,
Would really appreciate some help if anybody has stumbled upon this issue before. We're trying to patch some suse linux instances hosted on a client AWS account. Upon trying to run this command "sudo zypper ref" we're getting an error "there are no enabled repositories available"
We are only facing this problem only on one instance. The other instances seem okay and it gets patched.
Do we need to set something up in particular to get this to work?
Please have a look at this screenshot.


  • malcolmlewismalcolmlewis Knowledge Partner

    @Pratik Hi and welcome to the Forum :)
    Is the system registered? SUSEConnect --status-text

  • Hi @malcolmlewis
    Thank you for your help on this. I tried this command and I am getting this
    Error: Invalid system credentials, probably because the registered system was deleted in SUSE Customer Center. Check https://scc.suse.com whether your system appears there. If it does not, please call SUSEConnect --cleanup and re-register this system.
    So basically now I need to de-register properly and then try registering it back, is it?

  • malcolmlewismalcolmlewis Knowledge Partner

    @Pratik Hi, yes, that is the normal course of action;

    SUSEConnect --de-register
    SUSEConnect --cleanup
    SUSEConnect -e <scc email> -r <scc reg code>
  • @malcolmlewis
    Thank you for this. I will try this out.

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