So, I just need to understand what the policy is supposed to be.....

I've had bug's raised as a result of a SR, then the SR gets closed and
the bug is "employees only" I've lost complete view of when the
bug will be fixed with the SR providing no workaround.

This seems to be completely counter intuitive.

-"Also now available in 'G+'
( and 'Website'
( format".-
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