I want to send a service request, but when I try to select an account
its grayed out.

I have tried to jump into the page via my entiled partner software, and
also go in via swapping to my customers software ( from my login page -
I'm registered as Admin for them to)
It seems like my account is not fully registered at Microfocus, or I am
not given the oportunity to create servicerequest at all.

What next ? Shall I just go on without account information - this way
will have no way to backtrace my request i suppose - or do you have some
good Ideas for me?


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