Hi ronshah,

> Is there a team that can support me with that?

these forums are user-to-user forums, so since you seem to be looking for engineering support from SUSE, it'd be best to reach out for your SUSE contacts to discuss the issue.

From a user perspective, I'd say that PTF kernels are not intended as a longer-term solution, but only to bridge until the next generally available update (PTFs are usually created for specific customers). So I believe you'd have to find a process where the customer will report a problem and receive a PTF, forwards it to you and you then create a temporary kernel module (so you're building your own PTF ) and then the customer will have to install both PTFs in one go.