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Thread: Pre Purchase SUSE Support for Pakistan

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  1. #1

    Pre Purchase SUSE Support for Pakistan

    Hello

    I am From Pakistan. One of my customer having over 1200 business locations where using altogether 8400 terminals. They need our consultancy for switching their operating system from Windows to Linux.

    Every issue can be sought out for operation but we could not find the solution for remote monitoring of Digital Video Recorder (CCTV).

    The browser we used is Mozilla Firefox. If we download IE Tab but could not install "ActiveX" files?

    The remote monitoring of CCTV camera and recording thereof at remote site is very Important requirement by the State Bank Of Pakistan (the controlling body to Banks).

    Please inform solution and if you have any question in this regards pleas feel free.

    Please also inform the contact details for support for Pakistan?

  2. #2

    Re: Pre Purchase SUSE Support for Pakistan

    On 09/22/2014 04:44 AM, Anjumqadeer wrote:
    >
    > I am From Pakistan. One of my customer having over 1200 business
    > locations where using altogether 8400 terminals. They need our
    > consultancy for switching their operating system from Windows to Linux.
    >
    > Every issue can be sought out for operation but we could not find the
    > solution for remote monitoring of Digital Video Recorder (CCTV).
    >
    > The browser we used is Mozilla Firefox. If we download IE Tab but could
    > not install "ActiveX" files?


    IE Tab, as I recall, is a way to open an existing install of interet
    explorer within a tab of Firefox. Of course Linux, SLED included, does
    not come with standards-non-compliant browsers like internet explorer, so
    attempting to use IE Tab to open it cannot work.

    > The remote monitoring of CCTV camera and recording thereof at remote
    > site is very Important requirement by the State Bank Of Pakistan (the
    > controlling body to Banks).
    >
    > Please inform solution and if you have any question in this regards
    > pleas feel free.


    Your best bet may be to see if you can install an old version of internet
    explorer with wine, and then run that one. Better yet, fix the camera
    systems to not require proprietary technology, although that ship may have
    sailed with the money sent to the camera system vendor in years gone by,
    and they probably will not care to fix their systems for you.

    > Please also inform the contact details for support for Pakistan?


    If a partner cannot help you I would guess that SUSE/Novell has options
    listed on their site, though since this is a problem of dependence on
    proprietary technologies the support options likely cannot help you like
    they could if you were battling something involving proper interpretation
    of internet standards.

    --
    Good luck.

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  3. #3

    Re: Pre Purchase SUSE Support for Pakistan

    IE tab will not allow you to use ActiveX on Linux because ActiveX is Windows only. You could look at running Internet Explorer under WINE. Ideally you want to look at using something that does not depend on ActiveX. A lot easier said than done of course. A company that produces a product that relies upon ActiveX is a company that doesn't care about customers using platforms other than Windows.

    I think the closest SUSE office to Pakistan is in India. https://www.suse.com/ContactsOffices...ts_offices.jsp

    If you go to https://www.suse.com there is a link near the bottom 'Get a quote' which gets you a form you can fill in to request someone from SUSE contacts you.
    If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below... thanks!

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