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Thread: Online update error after upgrade to SUSE 12

  1. #1

    Exclamation Online update error after upgrade to SUSE 12

    After update from 11 SP3 to 12 I see error message while try to run online update.

    First I receive message "System already registered", then error

    Error
    Internal error. Please report a bug report with logs.
    Details: Invalid system credentials
    Caller: /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.14/lib/suse/connect/

    Where may be a problem? Which logs and whom I must send? My company was bought basic support only...

  2. Re: Online update error after upgrade to SUSE 12

    Hi
    If you log into SCC (https://scc.suse.com) do you see the system?

    If so delete it and try re-registering the system from the command line with SUSEConnect;
    Code:
    SUSEConnect -r <code> -e <email>
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  3. #3

    Re: Online update error after upgrade to SUSE 12

    I dont see my system in SCC.

  4. Re: Online update error after upgrade to SUSE 12

    On Sat 01 Nov 2014 05:14:01 PM CDT, akarlin wrote:


    I dont see my system in SCC.


    Hi
    OK, can you try to register from the command line as root user?

    Also, can you post (use code tags via the # <> in the editor) the output
    from;
    Code:
    zypper lr -d
    Another user noted that it may be a bit slow to turn up in SCC.

    --
    Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
    SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.28-4-default
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!


  5. #5

    Re: Online update error after upgrade to SUSE 12

    I would love to hear how you got the upgrade working?

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