Hi,

Today i got alert as server hung state, server version SLES 11.00 then i checked the log file


1) Server syslog was updated upto Jan 24th 21:00:30 after that no response until rebooted the server
Jan 24 21:00:30 isxlx403 kernel: hda: packet command error: error=0x54
Jan 24 21:00:30 isxlx403 kernel: cdrom: open failed.
Jan 25 02:39:36 isxlx403 syslogd 1.4.1: restart.
Jan 25 02:39:37 isxlx403 vcagentd: Type: 4 - Event ID: 1073741884
Jan 25 02:39:40 isxlx403 multipathd: orav: event checker started
Jan 25 02:39:40 isxlx403 multipathd: neworaz: event checker started
Jan 25 02:39:40 isxlx403 multipathd: orai: event checker started
Jan 25 02:39:40 isxlx403 multipathd: neworam: event checker started


client asking RCA for that issue. i need to find the RCA for this isse. please help me to fix the issue. what will be the cause of server hung.

regds,
Prasath
+91 9944151614
pnh29cbes@gmail.com