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Thread: Licensing and Support Duration/Lapse

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  1. #1
    bobpaul NNTP User

    Licensing and Support Duration/Lapse


    A friend told me "You can download SLED 11.1 for free and run it as long
    as you don't care about support." And after downloading an eval copy
    yesterday it seems this is -technically- possible (in that you can
    install without an activation code and you just don't have access to the
    repos or customer service). But I was wondering if this was in violation
    of the software license agreement. From my read of the install
    agreement, one needs a license for every copy of SLED they're running,
    whether or not they want support/updates. So, is it allowed to run SLED
    without repo access, or would that constitute piracy (as not all
    components are OSS)? What about a lapsed support contract? Could one pay
    $50 and use SLED for a few years before renewing the support contract?
    Obviously both of these appear technically possible, but I'm wondering
    if these scenarios are allowed by the license.

    Finally, I can't seem to find information about the duration of
    support/updates. A RHEL install appears to be supported upwards of 10
    years, depending on the support contract purchased. If I install SLED
    11.1 now and pay $50 annually, how long before I'm required to update to
    11.2? Or rather, how long before the 11.1 security updates and software
    repos are turned off?

    Apologies if this is the wrong forum. None of the sub-forums looked to
    be a good fit for non-technical questions.


    --
    bobpaul
    ------------------------------------------------------------------------
    bobpaul's Profile: http://forums.novell.com/member.php?userid=116723
    View this thread: http://forums.novell.com/showthread.php?t=444784


  2. #2
    malcolmlewis NNTP User

    Re: Licensing and Support Duration/Lapse

    On Thu, 15 Sep 2011 19:36:02 GMT
    bobpaul <bobpaul@no-mx.forums.novell.com> wrote:

    >
    > A friend told me "You can download SLED 11.1 for free and run it as
    > long as you don't care about support." And after downloading an eval
    > copy yesterday it seems this is -technically- possible (in that you
    > can install without an activation code and you just don't have access
    > to the repos or customer service). But I was wondering if this was in
    > violation of the software license agreement. From my read of the
    > install agreement, one needs a license for every copy of SLED they're
    > running, whether or not they want support/updates. So, is it allowed
    > to run SLED without repo access, or would that constitute piracy (as
    > not all components are OSS)? What about a lapsed support contract?
    > Could one pay $50 and use SLED for a few years before renewing the
    > support contract? Obviously both of these appear technically
    > possible, but I'm wondering if these scenarios are allowed by the
    > license.


    have asked my Novell contacts about the above.
    >
    > Finally, I can't seem to find information about the duration of
    > support/updates. A RHEL install appears to be supported upwards of 10
    > years, depending on the support contract purchased. If I install SLED
    > 11.1 now and pay $50 annually, how long before I'm required to update
    > to 11.2? Or rather, how long before the 11.1 security updates and
    > software repos are turned off?
    >
    > Apologies if this is the wrong forum. None of the sub-forums looked to
    > be a good fit for non-technical questions.
    >
    >

    When you pay for the basic support, you can upgrade at anytime to the
    next release(s) as long as you have an active license.

    The lifetime is here (Just enter SuSE Linux and wait for the listing);
    http://support.novell.com/lifecycle/

    --
    Cheers Malcolm °¿° (Linux Counter #276890)
    openSUSE 11.4 (x86_64) Kernel 2.6.37.6-0.7-desktop
    up 3 days 0:05, 4 users, load average: 0.07, 0.15, 0.20
    GPU GeForce 8600 GTS Silent - Driver Version: 280.13


  3. #3
    malcolmlewis NNTP User

    Re: Licensing and Support Duration/Lapse

    On Thu, 15 Sep 2011 21:14:58 GMT
    malcolmlewis <malcolmlewis@no-mx.forums.novell.com> wrote:

    > On Thu, 15 Sep 2011 19:36:02 GMT
    > bobpaul <bobpaul@no-mx.forums.novell.com> wrote:
    >
    > >
    > > A friend told me "You can download SLED 11.1 for free and run it as
    > > long as you don't care about support." And after downloading an eval
    > > copy yesterday it seems this is -technically- possible (in that you
    > > can install without an activation code and you just don't have
    > > access to the repos or customer service). But I was wondering if
    > > this was in violation of the software license agreement. From my
    > > read of the install agreement, one needs a license for every copy
    > > of SLED they're running, whether or not they want support/updates.
    > > So, is it allowed to run SLED without repo access, or would that
    > > constitute piracy (as not all components are OSS)? What about a
    > > lapsed support contract? Could one pay $50 and use SLED for a few
    > > years before renewing the support contract? Obviously both of these
    > > appear technically possible, but I'm wondering if these scenarios
    > > are allowed by the license.

    >
    > have asked my Novell contacts about the above.
    > >

    Hi
    Yes it can be used for as long as you like, with or without an active
    subscription.

    --
    Cheers Malcolm °¿° (Linux Counter #276890)
    openSUSE 11.4 (x86_64) Kernel 2.6.37.6-0.7-desktop
    up 3 days 1:40, 4 users, load average: 0.15, 0.21, 0.17
    GPU GeForce 8600 GTS Silent - Driver Version: 280.13


  4. #4
    bobpaul NNTP User

    Re: Licensing and Support Duration/Lapse


    malcolmlewis;2137883 Wrote:
    > On Thu, 15 Sep 2011 19:36:02 GMT
    > bobpaul <bobpaul@no-mx.forums.novell.com> wrote:
    >
    > > Finally, I can't seem to find information about the duration of
    > > support/updates. A RHEL install appears to be supported upwards of 10
    > > years, depending on the support contract purchased. If I install SLED
    > > 11.1 now and pay $50 annually, how long before I'm required to update
    > > to 11.2? Or rather, how long before the 11.1 security updates and
    > > software repos are turned off?
    > >

    >
    > When you pay for the basic support, you can upgrade at anytime to the
    > next release(s) as long as you have an active license.
    >
    > The lifetime is here (Just enter SuSE Linux and wait for the listing);
    > 'Novell Support | Support Lifecycle'
    > (http://support.novell.com/lifecycle/)


    Thanks for that, Malcom! For those coming later via search engines, I
    also found 'SUSE Long Term Support Pack'
    (http://www.suse.com/support/programs...k-support.html)
    page. It looks like you're "encouraged to" upgrade to new service packs
    within 6mo of their release, so the date on the lifecycle page labelled
    end of life is for the latest service pack in a series only (ie, 31 July
    2016 for SLED 10.4, not for SLED 10.3, 10.1, etc). But if you need a
    specific service pack for longer (eg: 10.1), you can get Long Term
    Support Packs for up to 5 years in 1yr increments. The lifecycle page
    lists when service packs were released, so you can calculate off of
    that.


    --
    bobpaul
    ------------------------------------------------------------------------
    bobpaul's Profile: http://forums.novell.com/member.php?userid=116723
    View this thread: http://forums.novell.com/showthread.php?t=444784


  5. #5
    malcolmlewis NNTP User

    Re: Licensing and Support Duration/Lapse

    On Fri, 16 Sep 2011 00:06:01 GMT
    bobpaul <bobpaul@no-mx.forums.novell.com> wrote:

    >
    > malcolmlewis;2137883 Wrote:
    > > On Thu, 15 Sep 2011 19:36:02 GMT
    > > bobpaul <bobpaul@no-mx.forums.novell.com> wrote:
    > >
    > > > Finally, I can't seem to find information about the duration of
    > > > support/updates. A RHEL install appears to be supported upwards
    > > > of 10 years, depending on the support contract purchased. If I
    > > > install SLED 11.1 now and pay $50 annually, how long before I'm
    > > > required to update to 11.2? Or rather, how long before the 11.1
    > > > security updates and software repos are turned off?
    > > >

    > >
    > > When you pay for the basic support, you can upgrade at anytime to
    > > the next release(s) as long as you have an active license.
    > >
    > > The lifetime is here (Just enter SuSE Linux and wait for the
    > > listing); 'Novell Support | Support Lifecycle'
    > > (http://support.novell.com/lifecycle/)

    >
    > Thanks for that, Malcom! For those coming later via search engines, I
    > also found 'SUSE Long Term Support Pack'
    > (http://www.suse.com/support/programs...k-support.html)
    > page. It looks like you're "encouraged to" upgrade to new service
    > packs within 6mo of their release, so the date on the lifecycle page
    > labelled end of life is for the latest service pack in a series only
    > (ie, 31 July 2016 for SLED 10.4, not for SLED 10.3, 10.1, etc). But
    > if you need a specific service pack for longer (eg: 10.1), you can
    > get Long Term Support Packs for up to 5 years in 1yr increments. The
    > lifecycle page lists when service packs were released, so you can
    > calculate off of that.
    >
    >

    Correct, encouraged AFAIK you just don't upgrade (move to next SP
    patch) and you will continue to get updates in the relevant channel as
    long as you have a valid subscription.

    I'm just a home user and I've been running SLED since 2006 buying the 3
    year license which the first time was US$75.00 the last one was US$105
    so for me only US$30/year I did also purchase the fluendo codec
    bundle, but now packman is online for SLE or follow user mikewillie's
    Cool Solution multimedia can be fairly painless.

    I do run SLED on this desktop, but spend most of my time in GNOME 3.0
    on openSUSE. SLED also runs on my ASUS 1000HE netbook and it works
    flawlessly I also run a SLES11 SP1 server on a small system running
    a VIA C7 cpu which is my web, ifolder and media server.

    --
    Cheers Malcolm °¿° (Linux Counter #276890)
    openSUSE 11.4 (x86_64) Kernel 2.6.37.6-0.7-desktop
    up 3 days 3:21, 4 users, load average: 0.20, 0.17, 0.15
    GPU GeForce 8600 GTS Silent - Driver Version: 280.13


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