I am trying to install IBM Installation Manager 1.5.2 or 1.8.3 (I put two versions down since they both fail with the same error). My system attributes are:

  • Second level guest running under z/VM V6.3
  • sles12:~ # uname -a
  • Linux sles12 3.12.28-4-default #1 SMP Thu Sep 25 17:02:34 UTC 2014 (9879bd4) s390x s390x s390x GNU/Linux
  • 2 virtual processors
  • 4 GB of RAM
  • 4 x 3390 Mod 18 DASD
  • firewall and selinux are disabled



I have pasted the error messages of the failing portion below. I believe the key problem lies with the messages: "JVMJ9VM011W Unable to load j9dmp24: libstdc++.so.5: cannot open shared object file: No such file or directory" I say this because I installed installation manager on Redhat 7.1, got the same messages and was able to resolve the issue by making sure the following are installed:
compat-libstdc++
32 bit versions of gtk2
32 bit version of libXtst

I have done the same thing on the SLES-12 system but still get the same error. The rpms I checke for are:
sles12:~ # rpm -qa | grep libstdc++
libstdc++-devel-4.8-6.189.s390x
libstdc++48-devel-32bit-4.8.3+r212056-6.3.s390x
libstdc++48-devel-4.8.3+r212056-6.3.s390x
libstdc++6-32bit-4.8.3+r212056-6.3.s390x
libstdc++-devel-32bit-4.8-6.189.s390x
libstdc++6-4.8.3+r212056-6.3.s390x
sles12:~ # rpm -qa | grep libXtst
libXtst6-32bit-1.2.2-3.60.s390x
libXtst6-1.2.2-3.60.s390x
sles12:~ # rpm -qa | grep gtk2
gtk2-theming-engine-adwaita-3.10.0-1.75.s390x
gtk2-engine-thinice-2.20.2-17.128.s390x
gtk2-theme-industrial-2.20.2-17.128.noarch
gtk2-engine-redmond95-2.20.2-17.128.s390x
gtk2-theme-mist-2.20.2-17.128.noarch
gtk2-engine-mist-2.20.2-17.128.s390x
gtk2-theme-redmond95-2.20.2-17.128.noarch
libcheese-gtk23-3.10.2-1.152.s390x
gtk2-theme-thinice-2.20.2-17.128.noarch
at-spi2-atk-gtk2-2.10.2-3.4.s390x
gtk2-engine-glide-2.20.2-17.128.s390x
gtk2-metatheme-adwaita-3.10.0-1.75.noarch
gtk2-engine-hcengine-2.20.2-17.128.s390x
gtk2-theme-clearlooks-2.20.2-17.128.noarch
gtk2-engine-industrial-2.20.2-17.128.s390x
gtk2-theme-crux-2.20.2-17.128.noarch
gtk2-tools-2.24.24-1.118.s390x
gtk2-lang-2.24.24-1.118.noarch
gtk2-engines-2.20.2-17.128.s390x
gtk2-branding-SLED-13.1-1.46.noarch
gtk2-engine-clearlooks-2.20.2-17.128.s390x
gtk2-engine-crux-2.20.2-17.128.s390x


I have contacted IBM support and they also are working on the issue but I am not seeing a quick resolution. I thought I would try this forum to see if anyone else has hit this problem. Am I missing any rpms? Where is libstdc++.so.5 found on SLES12? This install creates a cored dump but I am not qualified to look at the dump.

Any assistance would be greatly appreciated as I am on a deadline!!


inflating: /opt/installfiles/IM/userinstc
inflating: /opt/installfiles/IM/userinstc.ini
silent-install.ini 100% 221 0.2KB/s 00:00
JVMJ9VM011W Unable to load j9dmp24: libstdc++.so.5: cannot open shared object file: No such file or directory
JVMJ9VM011W Unable to load j9jit24: libstdc++.so.5: cannot open shared object file: No such file or directory
JVMJ9VM011W Unable to load j9gc24: libstdc++.so.5: cannot open shared object file: No such file or directory
JVMJ9VM011W Unable to load j9vrb24: libstdc++.so.5: cannot open shared object file: No such file or directory
Unhandled exception
Type=Segmentation error vmState=0xffffffff
J9Generic_Signal_Number=00000004 Signal_Number=0000000b Error_Value=000000a8 Signal_Code=00000001
Handler1=7D33CBA4 Handler2=7D311680 InaccessibleAddress=00000000
gpr0=00000001 gpr1=00000000 gpr2=00000000 gpr3=00000000
gpr4=FD36D7F8 gpr5=7D39348A gpr6=00000000 gpr7=00000000
gpr8=00000000 gpr9=7C92E93C gpr10=00000000 gpr11=7C925D08
gpr12=7D399420 gpr13=FD36D750 gpr14=FD36D7F8 gpr15=7D2D6BD8
psw=FD36D806 mask=070D0000 fpc=00000000
fpr0 000003ffff962578 (f: 4288029952.000000, d: 2.172920e-311)
fpr1 0000000000000000 (f: 0.000000, d: 0.000000e+00)
fpr2 0000000000000000 (f: 0.000000, d: 0.000000e+00)
fpr3 0000000000000000 (f: 0.000000, d: 0.000000e+00)
fpr4 00000000800e5f48 (f: 2148425472.000000, d: 1.061463e-314)
fpr5 0000000000000000 (f: 0.000000, d: 0.000000e+00)
fpr6 0000000000000000 (f: 0.000000, d: 0.000000e+00)
fpr7 0000000000000000 (f: 0.000000, d: 0.000000e+00)
fpr8 00000000840a75a0 (f: 2215278080.000000, d: 1.094493e-314)
fpr9 0000000000000000 (f: 0.000000, d: 0.000000e+00)
fpr10 0000000000000000 (f: 0.000000, d: 0.000000e+00)
fpr11 0000000000000000 (f: 0.000000, d: 0.000000e+00)
fpr12 000002aafe5a8620 (f: 4267345408.000000, d: 1.449309e-311)
fpr13 0000000000000000 (f: 0.000000, d: 0.000000e+00)
fpr14 0000000000000000 (f: 0.000000, d: 0.000000e+00)
fpr15 0000000000000000 (f: 0.000000, d: 0.000000e+00)
Module=/opt/installfiles/IM/jre_6.0.0.sr9_20110208_03/jre/lib/s390/libj9vm24.so
Module_base_address=7D32C000
Target=2_40_20110203_074623 (Linux 3.12.28-4-default)
CPU=s390 (2 logical CPUs) (0xf44e2000 RAM)

JavaVMInitArgs.nOptions=19:
-Xjcl:jclscar_24
-Dcom.ibm.oti.vm.bootstrap.library.path=/opt/installfiles/IM/jre_6.0.0.sr9_20110208_03/jre/lib/s390
-Dsun.boot.library.path=/opt/installfiles/IM/jre_6.0.0.sr9_20110208_03/jre/lib/s390
-Djava.library.path=/opt/installfiles/IM/jre_6.0.0.sr9_20110208_03/jre/lib/s390:/usr/lib
-Djava.home=/opt/installfiles/IM/jre_6.0.0.sr9_20110208_03/jre
-Djava.ext.dirs=/opt/installfiles/IM/jre_6.0.0.sr9_20110208_03/jre/lib/ext
-Duser.dir=/opt/installfiles/IM
_j2se_j9=71168 (extra info: 7D3BBF60)
-Djava.runtime.version=pxz3160sr9fp1-20110208_03 (SR9 FP1)
-Xdump
-Djava.class.path=.
-Xquickstart
-Xgcpolicy:gencon
-Djava.class.path=/opt/installfiles/IM/plugins/org.eclipse.equinox.launcher_1.1.1.R36x_v20101122_ 1400.jar
-Dsun.java.command=/opt/installfiles/IM/plugins/org.eclipse.equinox.launcher_1.1.1.R36x_v20101122_ 1400.jar -os linux -ws gtk -arch s390 -launcher /opt/installfiles/IM/installc -name Installc --launcher.library /opt/installfiles/IM/plugins/org.eclipse.equinox.launcher.gtk.linux.s390_1.1.0. v20100507/eclipse_1307.so -startup /opt/installfiles/IM/plugins/org.eclipse.equinox.launcher_1.1.1.R36x_v20101122_ 1400.jar -exitdata 0 -toolId isilentInstall -accessRights admin -acceptLicense -silent input @osgi.install.area/install.xml -showVerboseProgress -log /tmp/logIMinst -vm /opt/installfiles/IM/jre_6.0.0.sr9_20110208_03/jre/bin/java -vmargs -Xquickstart -Xgcpolicy:gencon -jar /opt/installfiles/IM/plugins/org.eclipse.equinox.launcher_1.1.1.R36x_v20101122_ 1400.jar
-Dsun.java.launcher=SUN_STANDARD
-Dsun.java.launcher.pid=1398
_port_library (extra info: 7D3BE338)
_org.apache.harmony.vmi.portlib (extra info: 7C9258B8)

Generated system dump: core
Unhandled exception