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Thread: SLED10 - Did I install network printer correctly?

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  1. #1
    Highlander185 NNTP User

    SLED10 - Did I install network printer correctly?


    Greetings,

    Here at work, we are using SLED 10 w/ KDE 3.5 (dated October 2008).

    Several times I have asked our IT "help"desk if and how I, as a regular
    user with a bit of Linux experience, can install a network printer
    myself. But since they are always too busy (sic), I try it myself (...If
    you want something done right... I'm sure some people know the
    drill...)

    I seem to be able to install a printer myself as a limited user, and it
    seems to work, but I am not certain that I choose the correct settings.
    As I long ago once installed a network printer incorrectly back in
    Windows 2000 (I wasn't aware that a network printer isn't a "network
    printer" in Windows 2000... Microsoft logic, I assume), I now hesitate
    to try out things myself without the proper knowledge on a system that
    is not my own :-)

    Therefor, I like to ask for help to install a network printer in SLED10
    w/ KDE 3.5.

    After installing a network printer, I get this:

    -snip-

    Type: Local Printer
    Description: LEXMARK T644 (Lexmark does not provide Linux printer
    drivers, but the T644 seems to work well for a T654dn - at least the
    test page came out fine).
    URI-address: ipp://tckh197-has:631/printers/T65dn_DOES-THIS-WORK
    Station: ipp://10.111.39.58:80
    Model: Lexmark T644 (English)

    -snap-

    During the install, I chose "CUPS server (IPP/HTTP)" as "Backend
    selection" (whatever this exactly means).

    Also available is:
    - LPD (something)
    - Network printer (TCP)
    - Network printer w/IPP (IPP/HTTP)

    Is "CUPS server (IPP/HTTP)" the (a) right way to install the/any
    printer?

    For the record: I do not know the Administrator password (the
    "help"desk refuses to tell me, of course).

    Can anyone give me some advice? Much obliged, and thanks in advance,

    - Highlander


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  2. #2
    mikewillis NNTP User

    Re: SLED10 - Did I install network printer correctly?


    It's difficult to comment on whether you chose 'correct' settings
    without knowing exactly how the printer you're trying to print to is set
    up or what the conventions/policies are in your organisation, but if you
    are table to print a test page then you can't have chosen settings which
    are completely wrong.

    I don't give any of the people who use machines I set up the root
    password. I do make sure they can print to all networked printers that
    in their vicinity.

    Out of curiosity, where is it dated 'October 2008'? You can find out
    which version of SLED you are using with

    Code:
    --------------------

    $ cat /etc/novell-release
    --------------------


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  3. #3
    Highlander185 NNTP User

    Re: SLED10 - Did I install network printer correctly?


    mikewillis;2143934 Wrote:
    > It's difficult to comment on whether you chose 'correct' settings
    > without knowing exactly how the printer you're trying to print to is set
    > up or what the conventions/policies are in your organisation, but if you
    > are table to print a test page then you can't have chosen settings which
    > are completely wrong.


    It is a Lexmark "T654dn" network printer here at the office.

    mikewillis;2143934 Wrote:
    > I don't give any of the people who use machines I set up the root
    > password. I do make sure they can print to all networked printers that
    > in their vicinity.

    I don't want to talk bad of the IT "help"desk... but when I, as the
    local system administrator, call them for tiny problems that I could
    solve myself in 1 minute if I knew the Admininistrator password, then we
    have to wait days, even weeks, before they call me back...

    It really shouldn't take days - weeks - to install a printer or to
    create a new user account, should it?...

    So, I try to do things myself.

    What is the use of me being a local system admin, if all I (can) do is
    call the IT Helpdesk for every single, tiny weenie problem?

    But I am ranting :-)

    mikewillis;2143934 Wrote:
    > Out of curiosity, where is it dated 'October 2008'? You can find out
    > which version of SLED you are using with
    > >

    Code:
    --------------------
    > > $ cat /etc/novell-release

    --------------------
    > >

    SUSE Linux Enterprise Desktop 10 (i586)
    VERSION = 10

    My apologies: Our desktop PC's with SLED were delivered in October
    2008, replacing antique PC's running Windows 2000.

    (Rumours have it they will be replaced with new PC running Windows and
    MS Office again... Mozilla Thunderbird already replaced by "Microsoft
    Outlook Web ****", pardon me, I mean "Web App". So much for Belgium
    going Open Source... We are talking Belgian federal government here.)

    I once installed a network printer under Windows 2000 as "network
    printer". I caused the network to clog up, when I was printing a large
    PDF. Did I know that a network printer is not a network printer under
    Windows 2000?

    I only want to avoid choosing the logically correct way to install a
    network printer myself and causing a total network system meltdown here
    :-)


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  4. #4
    Highlander185 NNTP User

    Re: SLED10 - Did I install network printer correctly?


    Oh, today, for some reason, three of my colleagues can no longer print
    from within Mozilla Firefox. One after the other... The [Print] button
    is greyed out. Printing from withing Konqueror does work, though.

    I've already called the IT "Help"desk. They will call me back...
    When?
    I dunno.
    I guess I'll see.
    This is how working with the government goes, I suppose.
    But again I am ranting :-)

    It is just very frustrating, when you could do things yourself
    (better), but you can't because of a "stupid" security policy (which
    isn't "stupid", of course; but I _am_ the local sysadmin and yet I can
    do nothing but call the "help"desk.)


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  5. #5
    mikewillis NNTP User

    Re: SLED10 - Did I install network printer correctly?


    Highlander185;2144059 Wrote:
    > What is the use of me being a local system admin, if all I (can) do is
    > call the IT Helpdesk for every single, tiny weenie problem?
    >

    Very little I guess. But this is a problem with the way your
    organisation works. Can't help you with that


    Highlander185;2144059 Wrote:
    >
    > SUSE Linux Enterprise Desktop 10 (i586)
    > VERSION = 10
    >

    That's not the whole contents of the file, or at least it shouldn't be.
    There should be a line that contains PATCHLEVEL. Hopefully it's 3 or 4.


    Highlander185;2144059 Wrote:
    > We are talking Belgian federal government here.

    Have you checked that the government is installed? Last I heard it was
    450 days after the elections and still no one had managed to install the
    new government for Belgium. If you are working for the government but
    you don't have a government installed, that might be why you're
    experiencing poor IT support. If the government isn't installed, try
    installing it and see if that resolves your problems. If you experience
    difficulty whilst installing the government, try turning your parliament
    off and then on again.



    Highlander185;2144059 Wrote:
    >
    > I only want to avoid choosing the logically correct way to install a
    > network printer myself and causing a total network system meltdown here
    > :-)

    If you can send a job to the printer and it prints, I really wouldn't
    worry about it.


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