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Thread: Support work-flow ?

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  1. #1

    Question Support work-flow ?

    hi sir,
    just confirm with you.
    my customer migrated the OS from RedHat to Suse , but have something wrong message by our environment of hp server .
    we want to log a call with you and need your help to resolve our question , what do i need to do?
    please help , thanks.
    Sara

  2. #2
    tbaki NNTP User

    Re: Support work-flow ?


    Hello Sara,

    Thanks you for contacting Customer Care.
    In order to receive the support you need, please log a service request
    on behalf of your customer.
    You can do this by using the customer's SCC (SUSE Customer Center);
    https://scc.suse.com/login

    Please use the customer's credentials to log in and create a ticket.
    Support will then assist you.

    Regards
    Tarik


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