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Thread: How to Check to see if I have USB 3.0 working

  1. #1

    How to Check to see if I have USB 3.0 working

    Hi Everyone,

    Running Suse 11.7

    I just installed a StarTech 2 port PCI Express USB 3.0 card (PN# PEXUSB3524 in my Lenovo RD240 server.

    The Lenovo RD240 server. did not come with 3.0 ports so I thought I could add a USB 3.0 card.

    The card is working fine but it does not seem to be running any faster than the built-in 2.0 ports.

    Will it work with SLES 11.7?
    Do I need to load some driver up?
    Is there a command that I can run to check this - it is mounted at: /dev/sdb1 /media/disk

    Any input on this would be much appreciated

    Thanks,
    Jim

  2. #2

    Re: How to Check to see if I have USB 3.0 working

    On 22/06/17 16:14, jhedge wrote:

    > Running Suse 11.7
    >
    > I just installed a StarTech 2 port PCI Express USB 3.0 card (PN#
    > PEXUSB3524 in my Lenovo RD240 server.
    >
    > The Lenovo RD240 server. did not come with 3.0 ports so I thought I
    > could add a USB 3.0 card.
    >
    > The card is working fine but it does not seem to be running any faster
    > than the built-in 2.0 ports.
    >
    > Will it work with SLES 11.7?
    > Do I need to load some driver up?
    > Is there a command that I can run to check this - it is mounted at:
    > /dev/sdb1 /media/disk
    >
    > Any input on this would be much appreciated


    Since you've twice referred to Suse/SLES 11.7 please can you post the
    output from "cat /etc/*release" since there is no SUSE Linux Enterprise
    Server (SLES) 11.7 - the latest SLES11 release is SP4 (11.4).

    HTH.
    --
    Simon
    SUSE Knowledge Partner

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  3. #3

    Re: How to Check to see if I have USB 3.0 working

    Quote Originally Posted by jhedge View Post
    I just installed a StarTech 2 port PCI Express USB 3.0 card (PN# PEXUSB3524 in my Lenovo RD240 server.

    The Lenovo RD240 server. did not come with 3.0 ports so I thought I could add a USB 3.0 card.

    The card is working fine but it does not seem to be running any faster than the built-in 2.0 ports.
    Hi Jim,

    I cannot locate your part number PEXUSB3524 but I can find PEXUSB3S24.

    The specs on the site state:
    The maximum throughput of this card is limited by the bus interface. If used with PCI Express Gen 1.0 enabled computers, the max throughput is 2.5 Gbps. If used with PCI Express Gen 2.0 enabled computers, the max throughput is 5 Gbps.
    The StarTech Technical Specifications deal mostly with the hardware. The performance and compatibility of hardware components depends a lot on the driver. The only mention of software is here:
    OS Compatibility: Linux 2.6.31 to 4.11.x LTS versions only
    No specific distributions are mentioned but they do say "LTS versions only" so I imagine there are some restrictions. It is quite possible that the Linux driver does not fully support USB 3.0. You should check with StarTech about this.

    Another thing to remember is that you will not see maximum 5 Gbps transfer speeds if the device to which you are connected does not fully support USB 3.0.
    Kevin Boyle - Knowledge Partner
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below this post. Thanks.

  4. #4

    Re: How to Check to see if I have USB 3.0 working

    Simon,

    thanks for your reply. Yes you are right - It's not 11.7 - I was things of another product.... It is 11.4

    SUSE Linux Enterprise Server 11 (x86_64)
    VERSION = 11
    PATCHLEVEL = 4
    LSB_VERSION="core-2.0-noarch:core-3.2-noarch:core-4.0-noarch:core-2.0-x86_64:core-3.2-x86_64:core-4.0-x86_64"
    Novell Open Enterprise Server 11 (x86_64)
    VERSION = 11.3
    PATCHLEVEL = 3
    NAME="SLES"
    VERSION="11.4"
    VERSION_ID="11.4"
    PRETTY_NAME="SUSE Linux Enterprise Server 11 SP4"
    ID="sles"
    ANSI_COLOR="0;32"
    CPE_NAME="cpe:/o:suse:sles:11:4"

    thanks!

  5. #5

    Re: How to Check to see if I have USB 3.0 working

    Kevin,

    Yes you are right! It is PEXUSB3S24 - too big of hurry is my only excuse.

    My device is a Tandberg Data RDX QuikStor removable disk drive and it says USB3.0
    it comes with a Y-cable, so I plugged the two ends into the dual port StarTech card.

    I will contact StarTech about this.

    thanks for the pointers

    Jim

  6. #6

    Re: How to Check to see if I have USB 3.0 working

    On 23/06/17 13:14, jhedge wrote:

    > thanks for your reply. Yes you are right - It's not 11.7 - I was things
    > of another product.... It is 11.4
    >
    > SUSE Linux Enterprise Server 11 (x86_64)
    > VERSION = 11
    > PATCHLEVEL = 4
    > LSB_VERSION="core-2.0-noarch:core-3.2-noarch:core-4.0-noarch:core-2.0-x86_64:core-3.2-x86_64:core-4.0-x86_64"
    > Novell Open Enterprise Server 11 (x86_64)
    > VERSION = 11.3
    > PATCHLEVEL = 3
    > NAME="SLES"
    > VERSION="11.4"
    > VERSION_ID="11.4"
    > PRETTY_NAME="SUSE Linux Enterprise Server 11 SP4"
    > ID="sles"
    > ANSI_COLOR="0;32"
    > CPE_NAME="cpe:/o:suse:sles:11:4"


    Ah the above tells us you have Micro Focus/Novell Open Enterprise Server
    (OES) 11 SP3 on SUSE Linux Enterprise Server (SLES) 11 SP4 so
    technically you should be posting in the Micro Focus OES forums ...
    except this is a Linux issue not OES.

    With the external drive connected what does "lsusb -t" report?

    HTH.
    --
    Simon
    SUSE Knowledge Partner

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