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Thread: Phantom system

  1. #1

    Phantom system

    Hi everybody,

    One of my subscriptions is being used by a phantom system.

    I can see "1/0 of 1" registered systems, even when the list of registered systems is empty. If I try to register a real system, I get an error of "2/0 of 1" registered systems.

    I believe the error was generated during the upgrade from SLED12_SP2 to SLED12_SP3. I had some kind of "network hiccup" and apparently the license was used by a system with wrong or incomplete credentials. Unfortunately, since it does not appear on my list, I cannot un-register this phantom system.

    Is there a way to completely free (or reset) a subscription ?

    Thanks for any info,

    Cristian

  2. #2

    Re: Phantom system

    cgarciaw,

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  3. #3

    Re: Phantom system

    cgarciaw wrote:

    > One of my subscriptions is being used by a phantom system.
    >
    > Is there a way to completely free (or reset) a subscription ?


    If you contact the SUSE Customer Center directly they can likely help
    you.

    --
    Kevin Boyle - Knowledge Partner
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below this post.
    Thank you.

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