# 503 after server restart

**URL:** <https://forums.suse.com/t/503-after-server-restart/594>\
**Category:** Rancher 1.x\
**Created:** [September 30, 2015, 12:28pm UTC](https://forums.suse.com/t/503-after-server-restart/594 "2015-09-30T12:28:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![zauberertz](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/zauberertz/32/310_2.png) [@zauberertz](https://forums.suse.com/u/zauberertz)\
**Post date:** [September 30, 2015, 12:28pm UTC](https://forums.suse.com/t/503-after-server-restart/594/1 "2015-09-30T12:28:59Z")

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I restarted my docker environment cause i updated my docker version.  
After that I’m no longer able to connect to the console or logs. It dose not mater weather I Use `rancher-compose` or the WebUI.

Here the output of the rancher command:

```
ERRO[0002] Failed to get logs for Webserver_redis_1: websocket: bad handshake
ERRO[0002] Failed to get logs for Webserver_ShiftheroWeb_1: websocket: bad handshake
ERRO[0002] Failed to get logs for Webserver_GitlabCiRunner_1: websocket: bad handshake
ERRO[0002] Failed to get logs for Webserver_Gitlab_1: websocket: bad handshake

```

Any suggestions?

Greetings from Switzerland  
Thomas

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**Author:** ![denise](https://avatars.discourse-cdn.com/v4/letter/d/82dd89/32.png) [@denise](https://forums.suse.com/u/denise)\
**Post date:** [September 30, 2015, 1:37pm UTC](https://forums.suse.com/t/503-after-server-restart/594/2 "2015-09-30T13:37:50Z")

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Can you please provide your docker version and Rancher version?

Also, could you get more details on your setup? Is it a single node or multi-node? Do you have any special configuration with it?

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<div class="post-metadata">

**Author:** ![zauberertz](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/zauberertz/32/310_2.png) [@zauberertz](https://forums.suse.com/u/zauberertz)\
**Post date:** [September 30, 2015, 1:51pm UTC](https://forums.suse.com/t/503-after-server-restart/594/3 "2015-09-30T13:51:11Z")

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Finally I was able to solve the problem by launching a new instance of the `rancher/server` and `network agent` container.

A Restart of the rancher containers didn’t help

My environment is:

```
Single node with external DB
Rancher	v0.39.0
Cattle	v0.95.0
User Interface	v0.52.0
Rancher Compose	beta/latest
Docker version 1.7.1, build 786b29d

```

No special config

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**Author:** ![denise](https://avatars.discourse-cdn.com/v4/letter/d/82dd89/32.png) [@denise](https://forums.suse.com/u/denise)\
**Post date:** [October 1, 2015, 6:29pm UTC](https://forums.suse.com/t/503-after-server-restart/594/4 "2015-10-01T18:29:05Z")

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Do you still have the broken Rancher server container running? Wondering if we could get the logs to see what was reporting on that side after you restarted.

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**Author:** ![vincent](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/vincent/32/7156_2.png) [@vincent](https://forums.suse.com/u/vincent)\
**Post date:** [October 2, 2015, 1:38am UTC](https://forums.suse.com/t/503-after-server-restart/594/5 "2015-10-02T01:38:00Z")

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Are you on AWS by any chance? You could have ephemeral IPs that changed when the server was restarted.

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<div class="post-metadata">

**Author:** ![zauberertz](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/zauberertz/32/310_2.png) [@zauberertz](https://forums.suse.com/u/zauberertz)\
**Post date:** [October 2, 2015, 7:16am UTC](https://forums.suse.com/t/503-after-server-restart/594/6 "2015-10-02T07:16:46Z")

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@vincent I’m on AWS but i haven’t rebooted the box and I use a fix IP

@denise I have started a new instance of the same image to get it running. The old instance is Unfortunately already deleted. As this is my production environment I would not like to restart the current server instance to reproduce the issue.

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**Author:** ![denise](https://avatars.discourse-cdn.com/v4/letter/d/82dd89/32.png) [@denise](https://forums.suse.com/u/denise)\
**Post date:** [October 2, 2015, 5:05pm UTC](https://forums.suse.com/t/503-after-server-restart/594/7 "2015-10-02T17:05:54Z")

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@zauberertz No worries on restarting the broken server. I was just hoping to get some logs. Next time, could you try and grab some logs so that we could troubleshoot your issue?  
[http://docs.rancher.com/rancher/faqs/troubleshooting/#server-logs](http://docs.rancher.com/rancher/faqs/troubleshooting/#server-logs)