# Activate SUSE Observability

**URL:** <https://forums.suse.com/t/activate-suse-observability/45580>\
**Category:** SUSE Observability\
**Created:** [May 27, 2025, 10:27pm UTC](https://forums.suse.com/t/activate-suse-observability/45580 "2025-05-27T22:27:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![agill](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@agill](https://forums.suse.com/u/agill)\
**Post date:** [May 27, 2025, 10:27pm UTC](https://forums.suse.com/t/activate-suse-observability/45580/1 "2025-05-27T22:27:34Z")

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Hey guys,

I have SUSE Observability via our partner agreement (its called Restricted - Partner Program only Subscription for SUSE Observability) - however I see no way to activate this, looking at the docs I am assuming I should of received some kind of activation email to spawn the SaaS instance.

Any ideas?

> **[Quick start guide | SUSE Observability](https://docs.stackstate.com/get-started/k8s-quick-start-guide)**
>
> SUSE Observability

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**Author:** ![smflood](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/smflood/32/10576_2.png) [@smflood](https://forums.suse.com/u/smflood)\
**Post date:** [June 9, 2025, 5:33pm UTC](https://forums.suse.com/t/activate-suse-observability/45580/2 "2025-06-09T17:33:06Z")

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If you’re asking about the “Partner Use” or “Not for Resale” (NFR) software from SUSE then I too have access and see a registration code for SUSE Observability in my list of NFR subscriptions plus also in the SUSE Customer Center (SCC).

When installing SUSE Observability you provide the registration code using the `--set license='<your license>'` flag when generating Helm chart values files - please see [https://docs.stackstate.com/get-started/k8s-suse-rancher-prime#installation](https://docs.stackstate.com/get-started/k8s-suse-rancher-prime#installation) .

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**Author:** ![agill](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@agill](https://forums.suse.com/u/agill)\
**Post date:** [June 9, 2025, 10:10pm UTC](https://forums.suse.com/t/activate-suse-observability/45580/3 "2025-06-09T22:10:40Z")

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Hi @smflood - cheers for the heads up.

Did you install the self-hosted option then? it says for SaaS that I should of received an email from the platform, but nothing came through. Happy to do self-hosted.

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**Author:** ![smflood](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/smflood/32/10576_2.png) [@smflood](https://forums.suse.com/u/smflood)\
**Post date:** [June 13, 2025, 5:04pm UTC](https://forums.suse.com/t/activate-suse-observability/45580/4 "2025-06-13T17:04:26Z")

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Sorry yes that is self-hosted. There was an early trial for SUSE Cloud Observability which has since finished but theoretically it should be possible - I suggest contacting your Partner Executive in the first instance to ask.