# Adobe acrobat file read error **URL:** \ **Category:** SLED Applications\ **Created:** [September 12, 2011, 12:56am UTC](https://forums.suse.com/t/adobe-acrobat-file-read-error/21643 "2011-09-12T00:56:02Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\ **Post date:** [September 12, 2011, 12:56am UTC](https://forums.suse.com/t/adobe-acrobat-file-read-error/21643/1 "2011-09-12T00:56:02Z")
Hello everyone, Another problem occured. Now the Adobe Acrobat Reader. When I ran it for the first time I just accepted the license and closed it. After that, I can’t open any .pdf file or even the Acrobat reader Application. When I try to do that, I get an error: A file read error has occured (Error in GUI). How should I solve this? I’ve got SLED 11 SP1, GNOME desktop. ## – PauliusC PauliusC’s Profile: [http://forums.novell.com/member.php?userid=116334](http://forums.novell.com/member.php?userid=116334) View this thread: [http://forums.novell.com/showthread.php?t=444537](http://forums.novell.com/showthread.php?t=444537) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [September 13, 2011, 11:06am UTC](https://forums.suse.com/t/adobe-acrobat-file-read-error/21643/2 "2011-09-13T11:06:02Z")
I’ve never heard of this error, but since no one else has offered a solution yet… I can’t find much information about this via Google. There’s a thread about this on the openSUSE forums, but it’s in Russian and I can’t see that they found a solution. ‘Google Translate’ ([http://translate.google.com/translate?hl=en&sl=ru&tl=en&u=http%3A%2F%2Fforums.opensuse.org%2Fp-russian%2Fdhydh-dh-dh-dhun-dh-dh-dh%2F1054-1073-1097-1080-1081%2F454186-adobe-reader-access-sled11.html](http://translate.google.com/translate?hl=en&sl=ru&tl=en&u=http%3A%2F%2Fforums.opensuse.org%2Fp-russian%2Fdhydh-dh-dh-dhun-dh-dh-dh%2F1054-1073-1097-1080-1081%2F454186-adobe-reader-access-sled11.html)) What version of Adobe Reader do you have? ## Code: ## $ rpm -qi acroread You could try deleting all your Adobe Reader configuration ## Code: $ cd .adobe $ rm -rf Acrobat * * * But I don’t know if that will help since you presumably did not have any configuration to start with. Can you open PDF files in Evince? (Right click on the pdf file and select Open With \> Evince) ## – mikewillis mikewillis’s Profile: [http://forums.novell.com/member.php?userid=7510](http://forums.novell.com/member.php?userid=7510) View this thread: [http://forums.novell.com/showthread.php?t=444537](http://forums.novell.com/showthread.php?t=444537) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [September 13, 2011, 3:06pm UTC](https://forums.suse.com/t/adobe-acrobat-file-read-error/21643/3 "2011-09-13T15:06:02Z")
mikewillis;2136737 Wrote:[color=blue] > I’ve never heard of this error, but since no one else has offered a > solution yet… > > I can’t find much information about this via Google. There’s a thread > about this on the openSUSE forums, but it’s in Russian and I can’t see > that they found a solution. ‘Google Translate’ > ([http://translate.google.com/translate?hl=en&sl=ru&tl=en&u=http%3A%2F%2Fforums.opensuse.org%2Fp-russian%2Fdhydh-dh-dh-dhun-dh-dh-dh%2F1054-1073-1097-1080-1081%2F454186-adobe-reader-access-sled11.html](http://translate.google.com/translate?hl=en&sl=ru&tl=en&u=http%3A%2F%2Fforums.opensuse.org%2Fp-russian%2Fdhydh-dh-dh-dhun-dh-dh-dh%2F1054-1073-1097-1080-1081%2F454186-adobe-reader-access-sled11.html)) > > What version of Adobe Reader do you have?[color=green] > > > [/color][/color] > > Code: > > --------------------[color=blue][color=green] > > $ rpm -qi acroread[/color][/color] > > --------------------[color=blue][color=green] > > [/color] > > You could try deleting all your Adobe Reader configuration[color=green] > > > [/color][/color] > > Code: > > --------------------[color=blue][color=green] > > $ cd .adobe[/color] > > $ rm -rf Acrobat > > [/color] > > --------------------[color=blue][color=green] > > [/color] > > But I don’t know if that will help since you presumably did not have > > any configuration to start with. > > Can you open PDF files in Evince? (Right click on the pdf file and > select Open With \> Evince)[/color] ## Code: rpm -qi acroread Name : acroread Relocations: (not relocatable) Version : 9.4.2 Vendor: SUSE LINUX Products GmbH, Nuernberg, Germany Release : 0.2.1 Build Date: Tue 01 Mar 2011 15:26:59 GMT Install Date: Mon 12 Sep 2011 09:43:34 BST Build Host: chopin Group : Productivity/Publishing/PDF Source RPM: acroread-9.4.2-0.2.1.nosrc.rpm Size : 149516275 License: Any commercial Signature : RSA/8, Tue 01 Mar 2011 15:31:59 GMT, Key ID e3a5c360307e3d54 Packager : [http://bugs.opensuse.org](http://bugs.opensuse.org) URL : [http://www.adobe.com/products/acrobat/readermain.html](http://www.adobe.com/products/acrobat/readermain.html) Summary : Adobe Reader for PDF Files Description : Acroread is a well known PDF viewer. Adobe Reader is often the only program able to process complicated PDF files, such as PDF forms. However, there are many bugs where we cannot do anything about because it is proprietary binary-only software. Please consider whether it is possible to use free PDF readers like okular, evince, xpdf, ghostview, … instead. ## Authors: ## Adobe Systems Incorporated Distribution: SUSE Linux Enterprise 11 And yes, I can open my files with Evince, I’m doing that actually. The only problem is that it doesn’t work on browser, so it’s quite a problem w/o adobe. Thanks ## – PauliusC PauliusC’s Profile: [http://forums.novell.com/member.php?userid=116334](http://forums.novell.com/member.php?userid=116334) View this thread: [http://forums.novell.com/showthread.php?t=444537](http://forums.novell.com/showthread.php?t=444537) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [September 14, 2011, 12:26am UTC](https://forums.suse.com/t/adobe-acrobat-file-read-error/21643/4 "2011-09-14T00:26:02Z")
PauliusC;2136776 Wrote:[color=blue][color=green] > > [/color][/color] > > Code: > > --------------------[color=blue][color=green] > > rpm -qi acroread[/color] > > Name : acroread Relocations: (not relocatable) > > Version : 9.4.2 Vendor: SUSE LINUX Products GmbH, Nuernberg, Germany > > Release : 0.2.1 Build Date: Tue 01 Mar 2011 15:26:59 GMT > > [/color] > > --------------------[color=blue][color=green] > > [/color] > > [/color] > > Well that’s the newest version, so that’s good. Did you try deleting your config? I don’t know if it will solve the problem but it’s easy to try. PauliusC;2136776 Wrote:[color=blue] > And yes, I can open my files with Evince, I’m doing that actually. The > only problem is that it doesn’t work on browser, so it’s quite a problem > w/o adobe. > [/color] You can make Firefox open PDF files in Evince instead of using the Adobe Acrobat plugin. It’s what I do, I prefer it to the Adobe Reader plugin. If you go in to Firefox preferences, click on the Applications tab then search for PDF you should be able to select an alternative application to use. If you want to select Evince you need to browse and select /usr/bin/evince. (I think that’s right but I don’t have a SLED machine to hand right now.) ## – mikewillis mikewillis’s Profile: [http://forums.novell.com/member.php?userid=7510](http://forums.novell.com/member.php?userid=7510) View this thread: [http://forums.novell.com/showthread.php?t=444537](http://forums.novell.com/showthread.php?t=444537) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [September 14, 2011, 12:46am UTC](https://forums.suse.com/t/adobe-acrobat-file-read-error/21643/5 "2011-09-14T00:46:03Z")
mikewillis;2137054 Wrote:[color=blue] > Well that’s the newest version, so that’s good. > > Did you try deleting your config? I don’t know if it will solve the > problem but it’s easy to try. > > You can make Firefox open PDF files in Evince instead of using the > Adobe Acrobat plugin. It’s what I do, I prefer it to the Adobe Reader > plugin. If you go in to Firefox preferences, click on the Applications > tab then search for PDF you should be able to select an alternative > application to use. If you want to select Evince you need to browse and > select /usr/bin/evince. (I think that’s right but I don’t have a SLED > machine to hand right now.)[/color] When I wrote those commands absolutely nothing happened (except from directory being changed). Thanks for tip with Evince, I didn’t know, where to look for it. I’ve set it up. Still, would like to repair Adobe. ## – PauliusC PauliusC’s Profile: [http://forums.novell.com/member.php?userid=116334](http://forums.novell.com/member.php?userid=116334) View this thread: [http://forums.novell.com/showthread.php?t=444537](http://forums.novell.com/showthread.php?t=444537) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [September 14, 2011, 10:46am UTC](https://forums.suse.com/t/adobe-acrobat-file-read-error/21643/6 "2011-09-14T10:46:03Z")
PauliusC;2137059 Wrote:[color=blue] > When I wrote those commands absolutely nothing happened (except from > directory being changed). > [/color] The rm command should have deleted the directory called Acrobat. It won’t have produced any output though. Typically command produce no output if they are successful, only in the event of an error. Did you try running Adobe Reader again afterwards? ## – mikewillis mikewillis’s Profile: [http://forums.novell.com/member.php?userid=7510](http://forums.novell.com/member.php?userid=7510) View this thread: [http://forums.novell.com/showthread.php?t=444537](http://forums.novell.com/showthread.php?t=444537) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [September 14, 2011, 12:06pm UTC](https://forums.suse.com/t/adobe-acrobat-file-read-error/21643/7 "2011-09-14T12:06:05Z")
mikewillis;2137125 Wrote:[color=blue] > The rm command should have deleted the directory called Acrobat. It > won’t have produced any output though. Typically command produce no > output if they are successful, only in the event of an error. > > Did you try running Adobe Reader again afterwards?[/color] Wow, it actually works somehow. Thanks a lot 🙂 ## – PauliusC PauliusC’s Profile: [http://forums.novell.com/member.php?userid=116334](http://forums.novell.com/member.php?userid=116334) View this thread: [http://forums.novell.com/showthread.php?t=444537](http://forums.novell.com/showthread.php?t=444537) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [September 14, 2011, 12:36pm UTC](https://forums.suse.com/t/adobe-acrobat-file-read-error/21643/8 "2011-09-14T12:36:02Z")
Excellent! Adobe Reader tends to be seen as the only and only PDF viewer, but I highly recommend Evince. It’s generally lighter than Adobe Reader and it starts up much quicker. Evince can’t handle PDF forms though and sometimes people manage to construct PDFs in such a way that only Adobe Reader can render them properly, so it’s worth having Adobe Reader around just in case. I can’t remember the last time I used it though. Your earlier comment about not knowing where to look for Evince does remind me that Evince hides itself from the Application Browser by default. This is something which people sometimes think is a bug but is actually intentional. I’ve never been convinced by the reasoning of it being hidden. If you run this as root ## Code: ## $ sed -i ‘/NoDisplay/d’ /usr/share/applications/evince.desktop then Evince will show up in the Application Browser. ## – mikewillis mikewillis’s Profile: [http://forums.novell.com/member.php?userid=7510](http://forums.novell.com/member.php?userid=7510) View this thread: [http://forums.novell.com/showthread.php?t=444537](http://forums.novell.com/showthread.php?t=444537)