# Backups

**URL:** <https://forums.suse.com/t/backups/24335>\
**Category:** Chatting over the Back Fence\
**Created:** [August 27, 2013, 5:24pm UTC](https://forums.suse.com/t/backups/24335 "2013-08-27T17:24:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\
**Post date:** [August 27, 2013, 5:24pm UTC](https://forums.suse.com/t/backups/24335/1 "2013-08-27T17:24:15Z")

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Any backupexec 2012 users in here willing to give some assistance? I  
have an issue with a server at a ‘remote’ site (connected via 10GB  
fiber). Backups fail with an error of:

0xe00084f8 - The network connection to the Backup Exec Remote Agent has  
been lost. Check for network errors.

I know that is not the case as every other server from this site gets  
backed up, and the backup server _at_ this site backs up servers at our  
main location w/o problems every night.

Problem server at this site is win2012 64bit, virtual, and (like I  
said) connected via 10GB fiber.

I’ve tried everything on symantec’s page about this error, not sure  
what else to try.

–  
Stevo

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [August 27, 2013, 6:59pm UTC](https://forums.suse.com/t/backups/24335/2 "2013-08-27T18:59:14Z")

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Can you reproduce it? How do you know the error is wrong? It says the  
connection is lost, not that the connection could not be established,  
which implies that the connection worked for some tiny period of time,  
making a comparison to other servers that connected a little less useful.  
It would be useful to know if the connection really was lost, though,  
plus maybe other details on how you have this setup (agent on the  
backed-up server, presumably?). If you were to run a LAN trace and ONLY  
capture SYN, FIN, and RST packets on the port used for the backup then  
you’d only need to capture a dozen packets or so and you’d see if, and  
when, a connection start or stop happened. If you see something around  
the time of the error, you know the connection was probably lost, and then  
you can focus on the issue… why, not if.

Good luck.

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [August 28, 2013, 8:51pm UTC](https://forums.suse.com/t/backups/24335/3 "2013-08-28T20:51:31Z")

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> I know that is not the case as every other server from this site gets[color=blue]  
> backed up, and the backup server _at_ this site backs up servers at our  
> main location w/o problems every night.[/color]

Who’s unplugging the hub for the vaccuum cleaner?

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 9, 2013, 5:11pm UTC](https://forums.suse.com/t/backups/24335/4 "2013-09-09T17:11:23Z")

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GofBorg sounds like they ‘said’:  
[color=blue]

> Who’s unplugging the hub for the vaccuum cleaner?[/color]

So my response to GofBorg’s comment is…

I wish it was something that simple. 🙂 It only seems to be happening  
to M$ file servers. My linux servers running GW get backed up w/o a  
hitch.

–  
Stevo