# Best Tech support advice EVER

**URL:** <https://forums.suse.com/t/best-tech-support-advice-ever/24299>\
**Category:** Chatting over the Back Fence\
**Created:** [August 19, 2013, 8:56pm UTC](https://forums.suse.com/t/best-tech-support-advice-ever/24299 "2013-08-19T20:56:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\
**Post date:** [August 19, 2013, 8:56pm UTC](https://forums.suse.com/t/best-tech-support-advice-ever/24299/1 "2013-08-19T20:56:32Z")

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OMG From Fortigate support…As a result my monitors are covered in  
coke (the soda).

8/19/2013 10:03:00 AM Jay Calderwood

Ah. That’s okay then. If you recommend installing locally I will do so.  
I don’t want to b0rk my firewalls. Ha. I just wanted to make sure that  
there wasn’t anything amiss.

8/19/2013 10:37:00 AM Scott  
Hello,

Its best to not b0rk your firewall

What would you like to do with this ticket?

Scott

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [August 20, 2013, 1:13pm UTC](https://forums.suse.com/t/best-tech-support-advice-ever/24299/2 "2013-08-20T13:13:00Z")

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On 19/08/2013 18:56, JayZie wrote:  
[color=blue]

> What would you like to do with this ticket?[/color]

## That’s too tempting a line not to reply to … ! 😉

Simon  
Novell Knowledge Partner

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## Do you work with Novell technologies at a university, college or school? If so, your campus could benefit from joining the Technology Transfer Partner (TTP) program. See [novell.com/ttp](http://novell.com/ttp) for more details.