# BIOS **URL:** \ **Category:** Chatting over the Back Fence\ **Created:** [June 26, 2012, 5:38pm UTC](https://forums.suse.com/t/bios/22783 "2012-06-26T17:38:25Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\ **Post date:** [June 26, 2012, 5:38pm UTC](https://forums.suse.com/t/bios/22783/1 "2012-06-26T17:38:25Z")
A user’s home laptop (Toshioba Satellite C660-18C) has a BIOS password that he has forgotten. I can’t find an service manual online with instruction on how to reset it. Has anyone any method of erasing the password? I’ve found a video on youtube for resetting it for a different model. Thanks in advance for any replies. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [June 26, 2012, 6:11pm UTC](https://forums.suse.com/t/bios/22783/2 "2012-06-26T18:11:17Z")
On Tue, 26 Jun 2012 14:38:25 GMT “Arthur” [arthur@novell.com](mailto:arthur@novell.com) wrote: [color=blue] > A user’s home laptop (Toshioba Satellite C660-18C) has a BIOS > password that he has forgotten. I can’t find an service manual online > with instruction on how to reset it. Has anyone any method of erasing > the password? I’ve found a video on youtube for resetting it for a > different model. Thanks in advance for any replies. > > [/color] > Hi > Pull the BIOS battery? Probably under the keyboard… – Cheers Malcolm °¿° (Linux Counter #276890) SUSE Linux Enterprise Desktop 11 (x86\_64) Kernel 3.0.31-0.9-default up 1 day 0:32, 3 users, load average: 0.46, 0.47, 0.43 CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [June 27, 2012, 6:27pm UTC](https://forums.suse.com/t/bios/22783/3 "2012-06-27T18:27:10Z")
On 26.06.2012 16:38, Arthur wrote:[color=blue] > A user’s home laptop (Toshioba Satellite C660-18C) has a BIOS password that > he has forgotten. I can’t find an service manual online with instruction on > how to reset it. Has anyone any method of erasing the password? I’ve found a > video on youtube for resetting it for a different model. > Thanks in advance for any replies. > > [/color] > Are you absolutely certain it’s a BIOS password, and _not_ a Harddisk > password? If it is the latter, then he’s toast, as is all the data. HD > passwords are not recoverable. Does it still boot, and the problem is “only” to get into the bios, or is the password required to even boot the machine? The official answer is, as usual, send it to toshiba. So you won’t find any service manual or other official site that says otherwise. If you can still boot the machine, there may be a chance to use a CMOS cracker or rest utility under windows. Otherwise, search the web for default BIOS passwords, and try those, if that fails, it’s time to de-assemble the machine and attempt to find the cmos battery. ## CU, Massimo Rosen Novell Knowledge Partner No emails please! [http://www.cfc-it.de](http://www.cfc-it.de) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [June 28, 2012, 9:32pm UTC](https://forums.suse.com/t/bios/22783/4 "2012-06-28T21:32:21Z")
Does this machine have a Phenix BIOS by any chance? Phoenix BIOSes often have a feature that after 3 failed attemps, you get a 4 digit code which can be used to generate a recovery password. There are tools on the internet that allow you generating the recovery password based on the code. ## – Marcel Cox [http://support.novell.com/forums](http://support.novell.com/forums) Marcel Cox’s Profile: [http://forums.novell.com/member.php?userid=8](http://forums.novell.com/member.php?userid=8) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [July 2, 2012, 11:51am UTC](https://forums.suse.com/t/bios/22783/5 "2012-07-02T11:51:15Z")
Thanks for the replies. I got the user to bring in the laptop and it turned out to be a Windows password rather that a BIOS password. “Marcel Cox” [Marcel\_Cox@no-mx.forums.novell.com](mailto:Marcel_Cox@no-mx.forums.novell.com) wrote in message [news:Vq1Hr.304$U81.144@kozak.provo.novell.com](mailto:news:Vq1Hr.304$U81.144@kozak.provo.novell.com)…[color=blue] > Does this machine have a Phenix BIOS by any chance? Phoenix BIOSes often > have a feature that after 3 failed attemps, you get a 4 digit code which > can be used to generate a recovery password. There are tools on the > internet that allow you generating the recovery password based on the > code. > > ## – Marcel Cox [http://support.novell.com/forums](http://support.novell.com/forums) > > Marcel Cox’s Profile: [http://forums.novell.com/member.php?userid=8](http://forums.novell.com/member.php?userid=8)[/color]