# Bluetooth adaptor not found after system update **URL:** \ **Category:** SLED Updates\ **Created:** [December 6, 2014, 7:51pm UTC](https://forums.suse.com/t/bluetooth-adaptor-not-found-after-system-update/26460 "2014-12-06T19:51:38Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![aabdelkhalek](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@aabdelkhalek](https://forums.suse.com/u/aabdelkhalek)\ **Post date:** [December 6, 2014, 7:51pm UTC](https://forums.suse.com/t/bluetooth-adaptor-not-found-after-system-update/26460/1 "2014-12-06T19:51:38Z")
Hi, My Bluetooth adaptor is not found after some updates! Below is the output of lsusb and rfkill ```auto lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 003 Device 003: ID 138a:003d Validity Sensors, Inc. Bus 003 Device 004: ID 1bcf:2c2a Sunplus Innovation Technology Inc. rfkill list 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no ``` Thanks, Ahmed ---
**Author:** ![mikewillis](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@mikewillis](https://forums.suse.com/u/mikewillis)\ **Post date:** [December 7, 2014, 3:06pm UTC](https://forums.suse.com/t/bluetooth-adaptor-not-found-after-system-update/26460/2 "2014-12-07T15:06:49Z")
[QUOTE=aabdelkhalek;25294]Hi, My Bluetooth adaptor is not found after some updates! Below is the output of lsusb and rfkill ```auto lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 003 Device 003: ID 138a:003d Validity Sensors, Inc. Bus 003 Device 004: ID 1bcf:2c2a Sunplus Innovation Technology Inc. rfkill list 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no ``` Thanks, Ahmed[/QUOTE] Which version of SLED? Which updates did you install immediately prior to noticing the bluetooth adapter was no longer working? (/var/log/zypp/history) Is this Bluetooth adapter built in or external plugged in to a USB port? If built in, have you checked its not somehow got disabled in BIOS? If it’s external, if you unplug it and plug it back in is it mentioned in output of dmesg? That 1bcf:2c2a device isn’t listed at [http://www.linux-usb.org/usb-ids.html](http://www.linux-usb.org/usb-ids.html) do you know that’s not the bluetooth adapter? If you do and know what it is you could submit the details to The USB ID Repository. ---
**Author:** ![aabdelkhalek](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@aabdelkhalek](https://forums.suse.com/u/aabdelkhalek)\ **Post date:** [December 9, 2014, 7:51pm UTC](https://forums.suse.com/t/bluetooth-adaptor-not-found-after-system-update/26460/3 "2014-12-09T19:51:36Z")
[QUOTE=mikewillis;25299]Which version of SLED?[/QUOTE] it is SLED 11 SP3 [QUOTE]Which updates did you install immediately prior to noticing the bluetooth adapter was no longer working? (/var/log/zypp/history)[/QUOTE] If I recall correctly, the problem is below: ` Problem: rt3290-kmp-default-3.9.2_3.0.13_0.27-0.1.1.x86_64 requires kernel(default:kernel_printk) = 9cc1b39ddf89e9f5, but this requirement cannot be provided deleted providers: kernel-default-base-3.0.101-0.7.17.1.x86_64 Solution 1: deinstallation of rt3290-kmp-default-3.9.2_3.0.13_0.27-0.1.1.x86_64 Solution 2: do not install patch:sledsp3-kernel-9751.noarch Solution 3: break rt3290-kmp-default-3.9.2_3.0.13_0.27-0.1.1.x86_64 by ignoring some of its dependencies Choose from above solutions by number or cancel [1/2/3/c] (c): ` and then we decided to go ahead with the update and fix the bluetooth adaptor later. [QUOTE] Is this Bluetooth adapter built in or external plugged in to a USB port? If built in, have you checked its not somehow got disabled in BIOS? If it’s external, if you unplug it and plug it back in is it mentioned in output of dmesg?[/QUOTE] it is built in and I believe it is common with the wireless driver they both have the same name rt3920. And I checked in BIOS and it is not disabled. [QUOTE] That 1bcf:2c2a device isn’t listed at [http://www.linux-usb.org/usb-ids.html](http://www.linux-usb.org/usb-ids.html) do you know that’s not the bluetooth adapter? If you do and know what it is you could submit the details to The USB ID Repository.[/QUOTE] Not sure what is that? Thanks, Ahmed ---
**Author:** ![mikewillis](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@mikewillis](https://forums.suse.com/u/mikewillis)\ **Post date:** [December 10, 2014, 12:34am UTC](https://forums.suse.com/t/bluetooth-adaptor-not-found-after-system-update/26460/4 "2014-12-10T00:34:39Z")
[QUOTE=aabdelkhalek;25343]it is SLED 11 SP3 If I recall correctly, the problem is below: ` Problem: rt3290-kmp-default-3.9.2_3.0.13_0.27-0.1.1.x86_64 requires kernel(default:kernel_printk) = 9cc1b39ddf89e9f5, but this requirement cannot be provided deleted providers: kernel-default-base-3.0.101-0.7.17.1.x86_64 Solution 1: deinstallation of rt3290-kmp-default-3.9.2_3.0.13_0.27-0.1.1.x86_64 Solution 2: do not install patch:sledsp3-kernel-9751.noarch Solution 3: break rt3290-kmp-default-3.9.2_3.0.13_0.27-0.1.1.x86_64 by ignoring some of its dependencies Choose from above solutions by number or cancel [1/2/3/c] (c): ` and then we decided to go ahead with the update and fix the bluetooth adaptor later. [/QUOTE] That you say “If I recall correctly” makes it sound like the problem occurred long enough ago that you can’t remember exactly when it happened. How long ago did it stop working? Where are you getting that zypper output from? Who is the ‘we’ who decided to go ahead with the update? kernel-default-base-3.0.101-0.7.17.1 (mentioned in that zypper output) is a SLED 11 SP2 package ([https://download.suse.com/Download?buildid=xKbWHe4etUM~](https://download.suse.com/Download?buildid=xKbWHe4etUM~)) What’s the output of ` $ uname -a $ zypper lr -u $ zypper verify` ---
**Author:** ![aabdelkhalek](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@aabdelkhalek](https://forums.suse.com/u/aabdelkhalek)\ **Post date:** [December 10, 2014, 4:55am UTC](https://forums.suse.com/t/bluetooth-adaptor-not-found-after-system-update/26460/5 "2014-12-10T04:55:32Z")
[QUOTE=mikewillis;25346]That you say “If I recall correctly” makes it sound like the problem occurred long enough ago that you can’t remember exactly when it happened. How long ago did it stop working? Where are you getting that zypper output from? Who is the ‘we’ who decided to go ahead with the update? kernel-default-base-3.0.101-0.7.17.1 (mentioned in that zypper output) is a SLED 11 SP2 package ([https://download.suse.com/Download?buildid=xKbWHe4etUM~](https://download.suse.com/Download?buildid=xKbWHe4etUM~)) What’s the output of ` $ uname -a $ zypper lr -u $ zypper verify`[/QUOTE] It stopped working a month ago. That zypper output was from my machine before the problem and before the update. I copied it from my other post. We includes malcomlewis who was helping me resolve other issues. More details can be in my other post “Display not working after update” Here you’re the requested printouts ```auto #uname -r 3.0.101-0.40-default # zypper lr -u # | Alias | Name | Enabled | Refresh | URI ---+-------------------------------------------+-------------------------------------------------------+---------+---------+----------------------------------------------------------------------------------------------------------------- 1 | /home:DarkPlayer:Pipelight.repo | /home:DarkPlayer:Pipelight.repo | Yes | Yes | http://download.opensuse.org/repositories/home:/DarkPlayer:/Pipelight/openSUSE_12.2 2 | ATI-Driver-SLE11-SP3 | ATI-Driver-SLE11-SP3 | Yes | Yes | http://www2.ati.com/suse/sle11sp3 3 | HP-BNB-Dedicated-Update-Channel | HP-BNB-Dedicated-Update-Channel | Yes | Yes | https://SLED11SP2HPBNBUNREGISTERED@nu.novell.com/repo/$RCE/SLED11-SP2-HP-BNB-Unregistered-Updates/sle-11-x86_64/ 4 | SLED11-SP3-SDK | SUSE Linux Enterprise Software Development Kit 11 SP3 | Yes | No | iso:///?iso=SLE-11-SP3-SDK-DVD-x86_64-GM-DVD1.iso&url=file:///home/aabdelkhalek/installs/ 5 | nVidia-Driver-SLE11-SP3 | nVidia-Driver-SLE11-SP3 | Yes | Yes | http://download.nvidia.com/novell/sle11sp3 6 | nu_novell_com:SLE11-SDK-SP1-Pool | SLE11-SDK-SP1-Pool | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Pool/sle-11-x86_64?credentials=NCCcredentials 7 | nu_novell_com:SLE11-SDK-SP1-Updates | SLE11-SDK-SP1-Updates | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Updates/sle-11-x86_64?credentials=NCCcredentials 8 | nu_novell_com:SLE11-SDK-SP2-Core | SLE11-SDK-SP2-Core | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Core/sle-11-x86_64?credentials=NCCcredentials 9 | nu_novell_com:SLE11-SDK-SP2-Updates | SLE11-SDK-SP2-Updates | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Updates/sle-11-x86_64?credentials=NCCcredentials 10 | nu_novell_com:SLE11-SDK-SP3-Pool | SLE11-SDK-SP3-Pool | Yes | Yes | https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Pool/sle-11-x86_64?credentials=NCCcredentials 11 | nu_novell_com:SLE11-SDK-SP3-Updates | SLE11-SDK-SP3-Updates | Yes | Yes | https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Updates/sle-11-x86_64?credentials=NCCcredentials 12 | nu_novell_com:SLE11-SP1-Debuginfo-Pool | SLE11-SP1-Debuginfo-Pool | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Pool/sle-11-x86_64?credentials=NCCcredentials 13 | nu_novell_com:SLE11-SP1-Debuginfo-Updates | SLE11-SP1-Debuginfo-Updates | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Updates/sle-11-x86_64?credentials=NCCcredentials 14 | nu_novell_com:SLE11-SP2-Debuginfo-Core | SLE11-SP2-Debuginfo-Core | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Core/sle-11-x86_64?credentials=NCCcredentials 15 | nu_novell_com:SLE11-SP2-Debuginfo-Updates | SLE11-SP2-Debuginfo-Updates | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Updates/sle-11-x86_64?credentials=NCCcredentials 16 | nu_novell_com:SLED11-Extras | SLED11-Extras | Yes | Yes | https://nu.novell.com/repo/$RCE/SLED11-Extras/sle-11-x86_64?credentials=NCCcredentials 17 | nu_novell_com:SLED11-SP1-Pool | SLED11-SP1-Pool | No | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP1-Pool/sle-11-x86_64?credentials=NCCcredentials 18 | nu_novell_com:SLED11-SP1-Updates | SLED11-SP1-Updates | No | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP1-Updates/sle-11-x86_64?credentials=NCCcredentials 19 | nu_novell_com:SLED11-SP2-Core | SLED11-SP2-Core | No | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP2-Core/sle-11-x86_64?credentials=NCCcredentials 20 | nu_novell_com:SLED11-SP2-HP-BNB-Updates | SLED11-SP2-HP-BNB-Updates | No | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP2-HP-BNB-Updates/sle-11-x86_64?credentials=NCCcredentials 21 | nu_novell_com:SLED11-SP2-Updates | SLED11-SP2-Updates | No | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP2-Updates/sle-11-x86_64?credentials=NCCcredentials 22 | nu_novell_com:SLED11-SP3-Pool | SLED11-SP3-Pool | Yes | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP3-Pool/sle-11-x86_64?credentials=NCCcredentials 23 | nu_novell_com:SLED11-SP3-Updates | SLED11-SP3-Updates | Yes | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP3-Updates/sle-11-x86_64?credentials=NCCcredentials # zypper verify Refreshing service 'nu_novell_com'. Retrieving repository 'nVidia-Driver-SLE11-SP3' metadata [done] Building repository 'nVidia-Driver-SLE11-SP3' cache [done] Retrieving repository 'SLED11-SP3-Updates' metadata [done] Building repository 'SLED11-SP3-Updates' cache [done] Loading repository data... Reading installed packages... Dependencies of all installed packages are satisfied. # ``` ---
**Author:** ![aabdelkhalek](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@aabdelkhalek](https://forums.suse.com/u/aabdelkhalek)\ **Post date:** [December 27, 2014, 1:46am UTC](https://forums.suse.com/t/bluetooth-adaptor-not-found-after-system-update/26460/6 "2014-12-27T01:46:25Z")
[QUOTE=aabdelkhalek;25347]It stopped working a month ago. That zypper output was from my machine before the problem and before the update. I copied it from my other post. We includes malcomlewis who was helping me resolve other issues. More details can be in my other post “Display not working after update” Here you’re the requested printouts [CODE] #uname -r 3.0.101-0.40-default # zypper lr -u # | Alias | Name | Enabled | Refresh | URI —±------------------------------------------±------------------------------------------------------±--------±--------±---------------------------------------------------------------------------------------------------------------- 1 | /home:DarkPlayer:Pipelight.repo | /home:DarkPlayer:Pipelight.repo | Yes | Yes | [http://download.opensuse.org/repositories/home:/DarkPlayer:/Pipelight/openSUSE\_12.2](http://download.opensuse.org/repositories/home:/DarkPlayer:/Pipelight/openSUSE_12.2) 2 | ATI-Driver-SLE11-SP3 | ATI-Driver-SLE11-SP3 | Yes | Yes | [http://www2.ati.com/suse/sle11sp3](http://www2.ati.com/suse/sle11sp3) 3 | HP-BNB-Dedicated-Update-Channel | HP-BNB-Dedicated-Update-Channel | Yes | Yes | [https://SLED11SP2HPBNBUNREGISTERED@nu.novell.com/repo/$RCE/SLED11-SP2-HP-BNB-Unregistered-Updates/sle-11-x86\_64/](https://SLED11SP2HPBNBUNREGISTERED@nu.novell.com/repo/$RCE/SLED11-SP2-HP-BNB-Unregistered-Updates/sle-11-x86_64/) 4 | SLED11-SP3-SDK | SUSE Linux Enterprise Software Development Kit 11 SP3 | Yes | No | iso:///?iso=SLE-11-SP3-SDK-DVD-x86\_64-GM-DVD1.iso&url=file:///home/aabdelkhalek/installs/ 5 | nVidia-Driver-SLE11-SP3 | nVidia-Driver-SLE11-SP3 | Yes | Yes | [http://download.nvidia.com/novell/sle11sp3](http://download.nvidia.com/novell/sle11sp3) 6 | nu\_novell\_com:SLE11-SDK-SP1-Pool | SLE11-SDK-SP1-Pool | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Pool/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Pool/sle-11-x86_64?credentials=NCCcredentials) 7 | nu\_novell\_com:SLE11-SDK-SP1-Updates | SLE11-SDK-SP1-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Updates/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Updates/sle-11-x86_64?credentials=NCCcredentials) 8 | nu\_novell\_com:SLE11-SDK-SP2-Core | SLE11-SDK-SP2-Core | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Core/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Core/sle-11-x86_64?credentials=NCCcredentials) 9 | nu\_novell\_com:SLE11-SDK-SP2-Updates | SLE11-SDK-SP2-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Updates/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Updates/sle-11-x86_64?credentials=NCCcredentials) 10 | nu\_novell\_com:SLE11-SDK-SP3-Pool | SLE11-SDK-SP3-Pool | Yes | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Pool/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Pool/sle-11-x86_64?credentials=NCCcredentials) 11 | nu\_novell\_com:SLE11-SDK-SP3-Updates | SLE11-SDK-SP3-Updates | Yes | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Updates/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Updates/sle-11-x86_64?credentials=NCCcredentials) 12 | nu\_novell\_com:SLE11-SP1-Debuginfo-Pool | SLE11-SP1-Debuginfo-Pool | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Pool/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Pool/sle-11-x86_64?credentials=NCCcredentials) 13 | nu\_novell\_com:SLE11-SP1-Debuginfo-Updates | SLE11-SP1-Debuginfo-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Updates/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Updates/sle-11-x86_64?credentials=NCCcredentials) 14 | nu\_novell\_com:SLE11-SP2-Debuginfo-Core | SLE11-SP2-Debuginfo-Core | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Core/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Core/sle-11-x86_64?credentials=NCCcredentials) 15 | nu\_novell\_com:SLE11-SP2-Debuginfo-Updates | SLE11-SP2-Debuginfo-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Updates/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Updates/sle-11-x86_64?credentials=NCCcredentials) 16 | nu\_novell\_com:SLED11-Extras | SLED11-Extras | Yes | Yes | [https://nu.novell.com/repo/$RCE/SLED11-Extras/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLED11-Extras/sle-11-x86_64?credentials=NCCcredentials) 17 | nu\_novell\_com:SLED11-SP1-Pool | SLED11-SP1-Pool | No | Yes | [https://nu.novell.com/repo/$RCE/SLED11-SP1-Pool/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLED11-SP1-Pool/sle-11-x86_64?credentials=NCCcredentials) 18 | nu\_novell\_com:SLED11-SP1-Updates | SLED11-SP1-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLED11-SP1-Updates/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLED11-SP1-Updates/sle-11-x86_64?credentials=NCCcredentials) 19 | nu\_novell\_com:SLED11-SP2-Core | SLED11-SP2-Core | No | Yes | [https://nu.novell.com/repo/$RCE/SLED11-SP2-Core/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLED11-SP2-Core/sle-11-x86_64?credentials=NCCcredentials) 20 | nu\_novell\_com:SLED11-SP2-HP-BNB-Updates | SLED11-SP2-HP-BNB-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLED11-SP2-HP-BNB-Updates/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLED11-SP2-HP-BNB-Updates/sle-11-x86_64?credentials=NCCcredentials) 21 | nu\_novell\_com:SLED11-SP2-Updates | SLED11-SP2-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLED11-SP2-Updates/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLED11-SP2-Updates/sle-11-x86_64?credentials=NCCcredentials) 22 | nu\_novell\_com:SLED11-SP3-Pool | SLED11-SP3-Pool | Yes | Yes | [https://nu.novell.com/repo/$RCE/SLED11-SP3-Pool/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLED11-SP3-Pool/sle-11-x86_64?credentials=NCCcredentials) 23 | nu\_novell\_com:SLED11-SP3-Updates | SLED11-SP3-Updates | Yes | Yes | [https://nu.novell.com/repo/$RCE/SLED11-SP3-Updates/sle-11-x86\_64?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLED11-SP3-Updates/sle-11-x86_64?credentials=NCCcredentials) # zypper verify Refreshing service ‘nu\_novell\_com’. Retrieving repository ‘nVidia-Driver-SLE11-SP3’ metadata [done] Building repository ‘nVidia-Driver-SLE11-SP3’ cache [done] Retrieving repository ‘SLED11-SP3-Updates’ metadata [done] Building repository ‘SLED11-SP3-Updates’ cache [done] Loading repository data… Reading installed packages… Dependencies of all installed packages are satisfied. # [/CODE][/QUOTE] Hi, I tried installing the bluetooth driver available on HP site but it is for a different kernel! So any help would be really appreciated. Thanks, Ahmed ---
**Author:** ![mikewillis](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@mikewillis](https://forums.suse.com/u/mikewillis)\ **Post date:** [December 27, 2014, 9:24pm UTC](https://forums.suse.com/t/bluetooth-adaptor-not-found-after-system-update/26460/7 "2014-12-27T21:24:03Z")
[QUOTE=aabdelkhalek;25566]Hi, I tried installing the bluetooth driver available on HP site but it is for a different kernel! So any help would be really appreciated. Thanks, Ahmed[/QUOTE] Can you contact HP to ask them if there’s a driver for SP3? Is there source available? What is the url of the page on the HP site you mention? ---
**Author:** ![aabdelkhalek](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@aabdelkhalek](https://forums.suse.com/u/aabdelkhalek)\ **Post date:** [December 29, 2014, 3:34pm UTC](https://forums.suse.com/t/bluetooth-adaptor-not-found-after-system-update/26460/8 "2014-12-29T15:34:19Z")
[QUOTE=mikewillis;25575]Can you contact HP to ask them if there’s a driver for SP3? Is there source available? What is the url of the page on the HP site you mention?[/QUOTE] There is a source package but I am not able to locate it! malcolmlewis found it and he tried building it as in the below post but unfortunately it didn’t solve the problem [https://forums.suse.com/showthread.php?5339-Display-is-not-loaded-after-SP3-update&p=24938#post24938](https://forums.suse.com/showthread.php?5339-Display-is-not-loaded-after-SP3-update&p=24938#post24938) The HP link is below as well it is under driver-network. The bluetooth and the WLAN have the same name rt3920 so I thought if I reinstalled the WLAN driver that would include the bluetooth one as well. [http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5229456&swLangOid=8&swEnvOid=2020](http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5229456&swLangOid=8&swEnvOid=2020) I’m not sure how to contact them! I tried before for the SLED11 SP3 upgrade and I got no response! Thanks, Ahmed ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [December 29, 2014, 9:44pm UTC](https://forums.suse.com/t/bluetooth-adaptor-not-found-after-system-update/26460/9 "2014-12-29T21:44:00Z")
> [@](#): > > On Mon 29 Dec 2014 01:44:02 PM CST, aabdelkhalek wrote: > > mikewillis;25575 Wrote:[color=blue] > > > Can you contact HP to ask them if there’s a driver for SP3? > > Is there source available? > > What is the url of the page on the HP site you mention?[/color] > > There is a source package but I am not able to locate it! malcolmlewis > found it and he tried building it as in the below post but unfortunately > it didn’t solve the problem > > [https://forums.suse.com/showthread.php?5339-Display-is-not-loaded-after-SP3-update&p=24938#post24938](https://forums.suse.com/showthread.php?5339-Display-is-not-loaded-after-SP3-update&p=24938#post24938) > > The HP link is below as well it is under driver-network. The bluetooth > and the WLAN have the same name rt3920 so I thought if I reinstalled the > WLAN driver that would include the bluetooth one as well. > > [http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5229456&swLangOid=8&swEnvOid=2020](http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5229456&swLangOid=8&swEnvOid=2020) > > I’m not sure how to contact them! I tried before for the SLED11 SP3 > upgrade and I got no response! > > Thanks, > Ahmed Hi It may just be the firmware required, do you see anything in the output from dmesg about firmware? – Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890) SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.28-4-default If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below… Thanks!