# broken dependencies shown when checking for online updates **URL:** \ **Category:** SLES Updates\ **Created:** [May 22, 2012, 1:31am UTC](https://forums.suse.com/t/broken-dependencies-shown-when-checking-for-online-updates/22649 "2012-05-22T01:31:41Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![postaszewski](https://avatars.discourse-cdn.com/v4/letter/p/b782af/32.png) [@postaszewski](https://forums.suse.com/u/postaszewski)\ **Post date:** [May 22, 2012, 1:31am UTC](https://forums.suse.com/t/broken-dependencies-shown-when-checking-for-online-updates/22649/1 "2012-05-22T01:31:41Z")
![](http://www.zew77.com/Screenshot-YaST2@zen.png) I had issues setting up SMT on my servers and getting some of them to update OES2 SP3 properly. Some didn’t have the OES2-Updates or OES2-Pool categories enabled, so i used a work around I found on the forum to try to fix that. This is what i used: [B]1) Add the OES2 SP3 ISO into Yast. Download the OES2 SP3 ISO In Yast - Software - Installation Sources update the “Open Enterprise Server 2 SP2” with the new ISO, this should change it to “Open Enterprise Server 2 SP3” Make sure you check sync with ZEnworks 1. Clean your product list. run /usr/lib64/zmd/query-pool products It should look something like this (but won’t): i|product|OPEN\_ENTERPRISE\_SERVER\_SP3|2.0.3-0|x86\_64 i|product|SUSE\_SLES\_SP3|10.3-0|x86\_64 Note the i at the start to show it’s installed i.e. if this i is missing it’s not installed. Remove all other products you don’t need starting with the Migration Product: zypper rm -type=product Novell-Open-Enterprise-Server-SP3-migration You will get some conflict errors with the installed move-to-oes2-sp3-xxx packages, chose to delete them Now install the OES2 SP3 Product. zypper install --type=product OPEN\_ENTERPRISE\_SERVER\_SP3 This should also delete OPEN\_ENTERPRISE\_SERVER\_SP2, if not run: zypper rm -type=product OPEN\_ENTERPRISE\_SERVER\_SP2 1. Get the update repositories registered Run: suse\_register rug ca should now show the OES2 SP3 update channel. Now update: rug up. [/B] Now my OES2 is showing that its running 20606.01 like the others, but when I do a check for updates, the above is shown. If I accept, it checks dependencies and then closes. I re-open online updates to find that its still there. Any idea how to fix this issue? ---
**Author:** ![smflood](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/smflood/32/10576_2.png) [@smflood](https://forums.suse.com/u/smflood)\ **Post date:** [May 22, 2012, 12:26pm UTC](https://forums.suse.com/t/broken-dependencies-shown-when-checking-for-online-updates/22649/2 "2012-05-22T12:26:32Z")
On 21/05/2012 23:34, postaszewski wrote: [color=blue] > [image: [http://www.zew77.com/Screenshot-YaST2@zen.png]](http://www.zew77.com/Screenshot-YaST2@zen.png) > > I had issues setting up SMT on my servers and getting some of them to > update OES2 SP3 properly. Some didn’t have the OES2-Updates or > OES2-Pool categories enabled, so i used a work around I found on the > forum to try to fix that. > > This is what i used: > > 1. ADD THE OES2 SP3 ISO INTO YAST. > > DOWNLOAD THE OES2 SP3 ISO > IN YAST - SOFTWARE - INSTALLATION SOURCES UPDATE THE "OPEN ENTERPRISE > SERVER 2 SP2" WITH THE NEW ISO, THIS SHOULD CHANGE IT TO "OPEN > ENTERPRISE SERVER 2 SP3" > MAKE SURE YOU CHECK SYNC WITH ZENWORKS > > 1. CLEAN YOUR PRODUCT LIST. > > RUN /USR/LIB64/ZMD/QUERY-POOL PRODUCTS > > IT SHOULD LOOK SOMETHING LIKE THIS (BUT WON’T): > > I|PRODUCT|OPEN\_ENTERPRISE\_SERVER\_SP3|2.0.3-0|X86\_64 > I|PRODUCT|SUSE\_SLES\_SP3|10.3-0|X86\_64 > > NOTE THE I AT THE START TO SHOW IT’S INSTALLED I.E. IF THIS I IS > MISSING IT’S NOT INSTALLED. > > REMOVE ALL OTHER PRODUCTS YOU DON’T NEED STARTING WITH THE MIGRATION > PRODUCT: > > ZYPPER RM -TYPE=PRODUCT NOVELL-OPEN-ENTERPRISE-SERVER-SP3-MIGRATION > > YOU WILL GET SOME CONFLICT ERRORS WITH THE INSTALLED > MOVE-TO-OES2-SP3-XXX PACKAGES, CHOSE TO DELETE THEM > > NOW INSTALL THE OES2 SP3 PRODUCT. > > ZYPPER INSTALL --TYPE=PRODUCT OPEN\_ENTERPRISE\_SERVER\_SP3 > > THIS SHOULD ALSO DELETE OPEN\_ENTERPRISE\_SERVER\_SP2, IF NOT RUN: > > ZYPPER RM -TYPE=PRODUCT OPEN\_ENTERPRISE\_SERVER\_SP2 > > 1. GET THE UPDATE REPOSITORIES REGISTERED > > RUN: > SUSE\_REGISTER > > RUG CA SHOULD NOW SHOW THE OES2 SP3 UPDATE CHANNEL. > > NOW UPDATE: > > RUG UP. > > Now my OES2 is showing that its running 20606.01 like the others, but > when I do a check for updates, the above is shown. If I accept, it > checks dependencies and then closes. I re-open online updates to find > that its still there. > > Any idea how to fix this issue?[/color] Since Open Enterprise Server (OES) is a Novell product I suggest you repost this in the Novell Support Forum @ [http://forums.novell.com/novell/novell-product-discussion-forums/open-enterprise-server/oes-linux/oes-l-install/](http://forums.novell.com/novell/novell-product-discussion-forums/open-enterprise-server/oes-linux/oes-l-install/) You might like to include the output from “cat /etc/\*release”. ## HTH. Simon Novell/SUSE/NetIQ Knowledge Partner * * * ## Do you work with Novell technologies at a university, college or school? If so, your campus could benefit from joining the Novell Technology Transfer Partner (TTP) program. See [novell.com/ttp](http://novell.com/ttp) for more details. ---
**Author:** ![postaszewski](https://avatars.discourse-cdn.com/v4/letter/p/b782af/32.png) [@postaszewski](https://forums.suse.com/u/postaszewski)\ **Post date:** [May 22, 2012, 6:44pm UTC](https://forums.suse.com/t/broken-dependencies-shown-when-checking-for-online-updates/22649/3 "2012-05-22T18:44:33Z")
[QUOTE=smflood;4771]On 21/05/2012 23:34, postaszewski wrote: [color=blue] > [image: [http://www.zew77.com/Screenshot-YaST2@zen.png]](http://www.zew77.com/Screenshot-YaST2@zen.png) > > I had issues setting up SMT on my servers and getting some of them to > update OES2 SP3 properly. Some didn’t have the OES2-Updates or > OES2-Pool categories enabled, so i used a work around I found on the > forum to try to fix that. > > This is what i used: > > 1. ADD THE OES2 SP3 ISO INTO YAST. > > DOWNLOAD THE OES2 SP3 ISO > IN YAST - SOFTWARE - INSTALLATION SOURCES UPDATE THE "OPEN ENTERPRISE > SERVER 2 SP2" WITH THE NEW ISO, THIS SHOULD CHANGE IT TO "OPEN > ENTERPRISE SERVER 2 SP3" > MAKE SURE YOU CHECK SYNC WITH ZENWORKS > > 1. CLEAN YOUR PRODUCT LIST. > > RUN /USR/LIB64/ZMD/QUERY-POOL PRODUCTS > > IT SHOULD LOOK SOMETHING LIKE THIS (BUT WON’T): > > I|PRODUCT|OPEN\_ENTERPRISE\_SERVER\_SP3|2.0.3-0|X86\_64 > I|PRODUCT|SUSE\_SLES\_SP3|10.3-0|X86\_64 > > NOTE THE I AT THE START TO SHOW IT’S INSTALLED I.E. IF THIS I IS > MISSING IT’S NOT INSTALLED. > > REMOVE ALL OTHER PRODUCTS YOU DON’T NEED STARTING WITH THE MIGRATION > PRODUCT: > > ZYPPER RM -TYPE=PRODUCT NOVELL-OPEN-ENTERPRISE-SERVER-SP3-MIGRATION > > YOU WILL GET SOME CONFLICT ERRORS WITH THE INSTALLED > MOVE-TO-OES2-SP3-XXX PACKAGES, CHOSE TO DELETE THEM > > NOW INSTALL THE OES2 SP3 PRODUCT. > > ZYPPER INSTALL --TYPE=PRODUCT OPEN\_ENTERPRISE\_SERVER\_SP3 > > THIS SHOULD ALSO DELETE OPEN\_ENTERPRISE\_SERVER\_SP2, IF NOT RUN: > > ZYPPER RM -TYPE=PRODUCT OPEN\_ENTERPRISE\_SERVER\_SP2 > > 1. GET THE UPDATE REPOSITORIES REGISTERED > > RUN: > SUSE\_REGISTER > > RUG CA SHOULD NOW SHOW THE OES2 SP3 UPDATE CHANNEL. > > NOW UPDATE: > > RUG UP. > > Now my OES2 is showing that its running 20606.01 like the others, but > when I do a check for updates, the above is shown. If I accept, it > checks dependencies and then closes. I re-open online updates to find > that its still there. > > Any idea how to fix this issue?[/color] Since Open Enterprise Server (OES) is a Novell product I suggest you repost this in the Novell Support Forum @ [http://forums.novell.com/novell/novell-product-discussion-forums/open-enterprise-server/oes-linux/oes-l-install/](http://forums.novell.com/novell/novell-product-discussion-forums/open-enterprise-server/oes-linux/oes-l-install/) You might like to include the output from “cat /etc/\*release”. ## HTH. Simon Novell/SUSE/NetIQ Knowledge Partner * * * Do you work with Novell technologies at a university, college or school? If so, your campus could benefit from joining the Novell Technology Transfer Partner (TTP) program. See [novell.com/ttp](http://novell.com/ttp) for more details. ------------------------------------------------------------------------[/QUOTE] bleh… this whole separation of the products drives me nuts in these forums now. Thanks for your reply… I’ll start over again there.