# Cannot change screen resolution on VMWare **URL:** \ **Category:** SLES Configure-Administer\ **Created:** [November 21, 2016, 4:40pm UTC](https://forums.suse.com/t/cannot-change-screen-resolution-on-vmware/29020 "2016-11-21T16:40:30Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![stuartmayor](https://avatars.discourse-cdn.com/v4/letter/s/8797f3/32.png) [@stuartmayor](https://forums.suse.com/u/stuartmayor)\ **Post date:** [November 21, 2016, 4:40pm UTC](https://forums.suse.com/t/cannot-change-screen-resolution-on-vmware/29020/1 "2016-11-21T16:40:30Z")
Hi. I have a fresh install of SLES 12 SP2 installed on VMWare vSphere 5.5. The install went perfectly, but following install I am stuck at a screen resolution of 800x600. Other screen resolutions are listed, but if I select them, the screen becomes scrambled and I have to revert to 800x600. vSphere lists open-vm-tools as being installed (as it is part of the SLES distribution). I have also tried installing VM Tools manually and, whilst it says it has installed correctly, it does not seem to do anything. Does anyone know how I can either [LIST] [_]Install the “proper” VMWare Tools [_]Increase the screen resolution with the built-in VM Tools running? [/LIST] Thanks Stuart ---
**Author:** ![ab1](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@ab1](https://forums.suse.com/u/ab1)\ **Post date:** [November 21, 2016, 5:00pm UTC](https://forums.suse.com/t/cannot-change-screen-resolution-on-vmware/29020/2 "2016-11-21T17:00:00Z")
I built a SLES 12 SP2 x86\_64 VM last week in VMware 12.1.x Workstation and everything seems to be fine. If I go to View: “Fit Guest Now” the GUI session (Gnome) resizes properly to fit the size of my window. I have the following packages installed: open-vm-tools-desktop-10.0.7-6.3.x86\_64 open-vm-tools-10.0.7-6.3.x86\_64 libvmtools0-10.0.7-6.3.x86\_64 All of this was done magically without any explicit involvement from me; I just put in the SLES 12 SP2 media, specified a user, and then let the software build the rest. As far as I know, you should not need “proper” tools anymore, as they are now part of the distribution, so you already have the proper ones. Maybe it is a compatibility issue with 5.5, or the client connecting to it. Note: my setup is on openSUSE using Workstation; apparently Workstation can connect to an ESXi server, so trying that may be interesting to see if it gives you a better experience working with the server. – Good luck. If you find this post helpful and are logged into the web interface, show your appreciation and click on the star below… ---
**Author:** ![stuartmayor](https://avatars.discourse-cdn.com/v4/letter/s/8797f3/32.png) [@stuartmayor](https://forums.suse.com/u/stuartmayor)\ **Post date:** [November 21, 2016, 6:50pm UTC](https://forums.suse.com/t/cannot-change-screen-resolution-on-vmware/29020/3 "2016-11-21T18:50:30Z")
Thank you very much for your help. I, too, have those same packages installed. It sounds very much like the problem might lie with the vSphere client itself rather than SLES. I’m on a Windows 10 machine and had a bit of job getting the client to run at all. I’ll get hold of Workstation and see if I have any joy with that. Thanks Stuart ---
**Author:** ![jumofulda](https://avatars.discourse-cdn.com/v4/letter/j/f07891/32.png) [@jumofulda](https://forums.suse.com/u/jumofulda)\ **Post date:** [January 3, 2017, 12:35pm UTC](https://forums.suse.com/t/cannot-change-screen-resolution-on-vmware/29020/4 "2017-01-03T12:35:34Z")
Hello, we have exactly the same Problem. We have VSphere 5.5 and as a Guest SLES 12 SP2. If we install SLES 12 SP1 everything is fine and we can change the screen resolution, but with SLES 12 SP2 we can only use 800x600. Is there any update or solution for this problem? ---
**Author:** ![michalpullmann](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@michalpullmann](https://forums.suse.com/u/michalpullmann)\ **Post date:** [January 16, 2017, 1:42pm UTC](https://forums.suse.com/t/cannot-change-screen-resolution-on-vmware/29020/5 "2017-01-16T13:42:35Z")
Add memory to virtual hardware video card 4 MB is not enough. ---
**Author:** ![aberger\_novell](https://avatars.discourse-cdn.com/v4/letter/a/fbc32d/32.png) [@aberger\_novell](https://forums.suse.com/u/aberger_novell)\ **Post date:** [February 23, 2017, 6:32pm UTC](https://forums.suse.com/t/cannot-change-screen-resolution-on-vmware/29020/6 "2017-02-23T18:32:50Z")
Hi, Same problem here, but adding more virtual video ram doesn´t help. maybe an X driver problem. Cause running vmware-config-tools.pl skippes the x configuration due to error message " … X drivers are not included" on the same vmware server (vsphere 5.5) SLES 11 with X GUI works including change of resolution. CU Thomas ---
**Author:** ![skunkboy](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@skunkboy](https://forums.suse.com/u/skunkboy)\ **Post date:** [March 16, 2017, 9:24pm UTC](https://forums.suse.com/t/cannot-change-screen-resolution-on-vmware/29020/7 "2017-03-16T21:24:00Z")
I can repot having the same issues, SLES 12.2 on vsphere 5.5, and it took me a while to figure out what the deal was. Matt ---
**Author:** ![cbristol](https://avatars.discourse-cdn.com/v4/letter/c/ce73a5/32.png) [@cbristol](https://forums.suse.com/u/cbristol)\ **Post date:** [June 20, 2017, 10:25pm UTC](https://forums.suse.com/t/cannot-change-screen-resolution-on-vmware/29020/8 "2017-06-20T22:25:22Z")
[QUOTE=skunkboy;37071]I can repot having the same issues, SLES 12.2 on vsphere 5.5, and it took me a while to figure out what the deal was. Matt[/QUOTE] How did you resolve the problem? ---
**Author:** ![cbristol](https://avatars.discourse-cdn.com/v4/letter/c/ce73a5/32.png) [@cbristol](https://forums.suse.com/u/cbristol)\ **Post date:** [June 20, 2017, 11:06pm UTC](https://forums.suse.com/t/cannot-change-screen-resolution-on-vmware/29020/9 "2017-06-20T23:06:17Z")
My vSphere guy increased video memory from 4MB to 8MB and that fixed the problem. Resizing like there’s no tomorrow…