# cannot set up printers

**URL:** <https://forums.suse.com/t/cannot-set-up-printers/27956>\
**Category:** SLES Configure-Administer\
**Created:** [March 4, 2016, 4:47pm UTC](https://forums.suse.com/t/cannot-set-up-printers/27956 "2016-03-04T16:47:58Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![tjsearle](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@tjsearle](https://forums.suse.com/u/tjsearle)\
**Post date:** [March 4, 2016, 4:47pm UTC](https://forums.suse.com/t/cannot-set-up-printers/27956/1 "2016-03-04T16:47:58Z")

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i am unable to install any printers  
get message timed out waiting for lpinfo  
running lpinfo -m or -v from command prompt hangs indefinitely with no output and needs ctrl-c to terminate

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [March 9, 2016, 7:30am UTC](https://forums.suse.com/t/cannot-set-up-printers/27956/2 "2016-03-09T07:30:07Z")

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tjsearle,

It appears that in the past few days you have not received a response to your  
posting. That concerns us, and has triggered this automated reply.

These forums are peer-to-peer, best effort, volunteer run and that if your issue  
is urgent or not getting a response, you might try one of the following options:

- Visit [http://www.suse.com/support](http://www.suse.com/support) and search the knowledgebase and/or check all  
the other support options available.
- Open a service request: [https://www.suse.com/support](https://www.suse.com/support)
- You could also try posting your message again. Make sure it is posted in the  
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Your SUSE Forums Team  
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**Author:** ![tjsearle](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@tjsearle](https://forums.suse.com/u/tjsearle)\
**Post date:** [March 9, 2016, 3:56pm UTC](https://forums.suse.com/t/cannot-set-up-printers/27956/3 "2016-03-09T15:56:15Z")

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problem now fixed  
did a complete re-install of OS  
something must have gone wrong the first time  
🆒

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**Author:** ![Jens-U](https://avatars.discourse-cdn.com/v4/letter/j/d78d45/32.png) [@Jens-U](https://forums.suse.com/u/Jens-U)\
**Post date:** [March 9, 2016, 4:59pm UTC](https://forums.suse.com/t/cannot-set-up-printers/27956/4 "2016-03-09T16:59:21Z")

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Hi tjsearle,

thank you for reporting back.

Debugging error situations sometimes is more troublesome than “fixing” it by re-installation - I’m glad that choice actually got your issue resolved 🙂

Regards,  
Jens
