# Can't connect to 'catalog'

**URL:** <https://forums.suse.com/t/cant-connect-to-catalog/20505>\
**Category:** SUSE Rancher Prime\
**Created:** [June 8, 2021, 6:42pm UTC](https://forums.suse.com/t/cant-connect-to-catalog/20505 "2021-06-08T18:42:04Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![JasonK](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/jasonk/32/5621_2.png) [@JasonK](https://forums.suse.com/u/JasonK)\
**Post date:** [June 8, 2021, 6:42pm UTC](https://forums.suse.com/t/cant-connect-to-catalog/20505/1 "2021-06-08T18:42:04Z")

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Hello ,

I’m trying to connect to the ‘catalog’ under tools to install monitoring. I receive the following errors

_Clone failed: Cloning into ‘management-state/catalog-cache/f341cfdfa521a9aa2b993cb34b26bb91b2d173ef1a7df8d41b8921b0e4f82788’… fatal: unable to access ‘[https://git.rancher.io/helm3-charts/](https://git.rancher.io/helm3-charts/)’: Failed to connect to [git.rancher.io](http://git.rancher.io) port 443: Connection timed out : exit status 128_

Clone failed: Cloning into 'management-state/catalog-cache/380859f1003fe7603cddc6c15b34b7263f1f0deaa92ddcde465811d032ee7078'... fatal: unable to access 'https://git.rancher.io/charts/': Failed to connect to git.rancher.io port 443: Connection timed out : exit status 128 Clone failed: Cloning into 'management-state/catalog-cache/f0157389f88ff77e66750b762de6b4960fddfc49445b5f4787dc1a6b1d492c6c'... fatal: unable to access 'https://git.rancher.io/system-charts/': Failed to connect to git.rancher.io port 443: Connection timed out : exit status 128

[v2.4.8](https://k8-ord2.1worldsync.com/c/c-rxsjb/catalogs#)

We are using Helm for RKE GUI

| Rancher | v2.4.8 |
| --- | --- |
| User Interface | v2.4.34 |
| Helm | v2.16.8-rancher1 |
| Machine | v0.15.0-rancher45 |

Thanks