# can't get sysstat service to start **URL:** \ **Category:** SLES Configure-Administer\ **Created:** [October 5, 2012, 5:32pm UTC](https://forums.suse.com/t/cant-get-sysstat-service-to-start/23167 "2012-10-05T17:32:23Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![dmusci](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@dmusci](https://forums.suse.com/u/dmusci)\ **Post date:** [October 5, 2012, 5:32pm UTC](https://forums.suse.com/t/cant-get-sysstat-service-to-start/23167/1 "2012-10-05T17:32:23Z")
I had sysstat configured to run via cron for a couple of weeks, then suddenly it stopped working. The service has a status of “unused”, and I can’t get it restarted. The server is SLES 10 SP4. Here’s a sample of what I’ve tried so far. sles10-usps-db01:/var/log # service sysstat status Checking for service sysstat: unused sles10-usps-db01:/var/log # rpm -qa | grep -i sysstat sysstat-8.0.4-1.16.1 sles10-usps-db01:/var/log # service sysstat status Checking for service sysstat: unused sles10-usps-db01:/var/log # service sysstat start done sles10-usps-db01:/var/log # service sysstat status Checking for service sysstat: unused sles10-usps-db01:/var/log # chkconfig -l | grep -i sysstat sysstat 0: off 1: off 2: off 3: off 4: off 5: off 6: off sles10-usps-db01:/var/log # chkconfig -a sysstat sysstat 0: off 1: off 2: off 3: off 4: off 5: off 6: off B: on sles10-usps-db01:/var/log # /etc/init.d/sysstat start done sles10-usps-db01:/var/log # /etc/init.d/sysstat status Checking for service sysstat: unused sles10-usps-db01:/var/log # chkconfig -l | grep -i sysstat sysstat 0: off 1: off 2: off 3: off 4: off 5: off 6: off B: on sles10-usps-db01:/var/log # /etc/init.d/sysstat restart sles10-usps-db01:/var/log # /etc/init.d/sysstat status Checking for service sysstat: unused sles10-usps-db01:/var/log # /etc/init.d/sysstat stop Removing sysstat’s crontab done sles10-usps-db01:/var/log # /etc/init.d/sysstat start done sles10-usps-db01:/var/log # /etc/init.d/sysstat status Checking for service sysstat: unused sles10-usps-db01:/var/log # I don’t get any errors for cron reported to root via mail, and I don’t see anything in /var/log/messages. I know the service isn’t running for 48 hours now, as the sa03 and sa04 files in /var/log/sa are missing. No changes were made in the last 3 days. Any ideas? I have already bounced the server, but that had no impact. ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [October 5, 2012, 5:51pm UTC](https://forums.suse.com/t/cant-get-sysstat-service-to-start/23167/2 "2012-10-05T17:51:04Z")
> [@dmusci](#): > > I had sysstat configured to run via cron for a couple of weeks, then > suddenly it stopped working. The service has a status of “unused”, and I > can’t get it restarted. The server is SLES 10 SP4. Here’s a sample of > what I’ve tried so far. > > I know the service isn’t running for 48 hours now, as the sa03 and sa04 > files in /var/log/sa are missing. > > No changes were made in the last 3 days. > > Any ideas? I have already bounced the server, but that had no impact. Hi Since it’s a cron job, it will only run at the appointed time, and it’s set to start at boot…? Check the crontab file after you enable the service; ```auto chkconfig sysstat on chkconfig sysstat rcsysstat start rcsysstat status crontab -l ``` – Cheers Malcolm °¿° (Linux Counter #276890) openSUSE 12.2 (x86\_64) Kernel 3.4.6-2.10-desktop up 1 day 20:37, 3 users, load average: 0.01, 0.09, 0.12 CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU ---
**Author:** ![dmusci](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@dmusci](https://forums.suse.com/u/dmusci)\ **Post date:** [October 5, 2012, 8:14pm UTC](https://forums.suse.com/t/cant-get-sysstat-service-to-start/23167/3 "2012-10-05T20:14:39Z")
thanks for the response. after your commands, I still get the service status as “unused” instead of “running”. but your mention of checking crontab did actually point me in the right direction. sysstat doesn’t show up in crontab, and it never has. nor does it show up in crontab on two other identically configures servers that are running correctly. cron runs it on startup, not on a schedule, so I checked /etc/cron.d directory in a working server and on the server where it wasn’t. somehow the symbolic link pointing to /etc/sysstat/sysstat.conf was removed on the server where it didn’t work. once I recreated it, and started the service, it changed to “running” status. thanks!