# Catalog pulling error?

**URL:** <https://forums.suse.com/t/catalog-pulling-error/4134>\
**Category:** Rancher 1.x\
**Created:** [September 28, 2016, 3:50am UTC](https://forums.suse.com/t/catalog-pulling-error/4134 "2016-09-28T03:50:40Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![kuzhao](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/kuzhao/32/1675_2.png) [@kuzhao](https://forums.suse.com/u/kuzhao)\
**Post date:** [September 28, 2016, 3:50am UTC](https://forums.suse.com/t/catalog-pulling-error/4134/1 "2016-09-28T03:50:40Z")

</div>

time=“2016-09-28T03:36:21Z” level=info msg="Request to refresh catalog"  
time=“2016-09-28T03:36:22Z” level=error msg="Failed to pull the catalog from git repo [https://github.com/rancher/rancher-catalog.git](https://github.com/rancher/rancher-catalog.git), error: exit status 1"  
time=“2016-09-28T03:36:23Z” level=error msg="Failed to pull the catalog from git repo [https://github.com/rancher/community-catalog.git](https://github.com/rancher/community-catalog.git), error: exit status 1"  
2016/09/28 03:36:35 http: proxy error: net/http: request canceled

It seems rancher server cannot pull the latest catalog off rancher git repo. Is there any way I could further debug?

---

<div class="post-metadata">

**Author:** ![denise](https://avatars.discourse-cdn.com/v4/letter/d/82dd89/32.png) [@denise](https://forums.suse.com/u/denise)\
**Post date:** [September 28, 2016, 5:59am UTC](https://forums.suse.com/t/catalog-pulling-error/4134/2 "2016-09-28T05:59:04Z")

</div>

Was it working previously with no issue? Was there anything that happened beforehand that triggered it?

It sounds like you might be hitting something like this issue:

[https://github.com/rancher/rancher/issues/5981](https://github.com/rancher/rancher/issues/5981)

Have you tried restarting rancher/server to see if that corrects it?

---

<div class="post-metadata">

**Author:** ![kuzhao](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/kuzhao/32/1675_2.png) [@kuzhao](https://forums.suse.com/u/kuzhao)\
**Post date:** [September 28, 2016, 6:52am UTC](https://forums.suse.com/t/catalog-pulling-error/4134/3 "2016-09-28T06:52:02Z")

</div>

Hi @denise, thank you for your attention.  
I checked system clock in rancher server container and it displays correct date time in UTC, if you are referring to this time. RancherOS reboot followed by rancher server launch didnt help.  
Things are still being displayed correctly in UI but no idea about if they are up-to-date. And the catalogs in use are only 2 default ones: rancher certified and community contributed.  
Unfortunately I cannot find any more verbose logging in either OS or container. Pls let me know if there’s any way on this.

---

<div class="post-metadata">

**Author:** ![kuzhao](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/kuzhao/32/1675_2.png) [@kuzhao](https://forums.suse.com/u/kuzhao)\
**Post date:** [October 12, 2016, 2:20am UTC](https://forums.suse.com/t/catalog-pulling-error/4134/4 "2016-10-12T02:20:22Z")

</div>

Things work well after a clean wipe and reinstallation of rancherOS. It must be something getting messed up during my last test, which involved HA and convoy deployment, as well as some improper host shutdown.  
Thanks again @denise