# CGI script error while trying to access Customer Center

**URL:** <https://forums.suse.com/t/cgi-script-error-while-trying-to-access-customer-center/22755>\
**Category:** Chatting over the Back Fence\
**Created:** [June 18, 2012, 10:46am UTC](https://forums.suse.com/t/cgi-script-error-while-trying-to-access-customer-center/22755 "2012-06-18T10:46:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\
**Post date:** [June 18, 2012, 10:46am UTC](https://forums.suse.com/t/cgi-script-error-while-trying-to-access-customer-center/22755/1 "2012-06-18T10:46:02Z")

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while trying to access the “Customer Center” or “My Product” and “My  
Profile” Page, I am getting following error:

## Code:

Server error!

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there was an error in a CGI script.

## If you think this is a server error, please contact the webmaster. Error 500 [secure-www.novell.com](http://secure-www.novell.com) Mon Jun 18 01:33:12 2012 Apache

## – needee

needee’s Profile: [http://forums.novell.com/member.php?userid=16133](http://forums.novell.com/member.php?userid=16133)  
View this thread: [http://forums.novell.com/showthread.php?t=456981](http://forums.novell.com/showthread.php?t=456981)

---

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**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\
**Post date:** [June 18, 2012, 8:01pm UTC](https://forums.suse.com/t/cgi-script-error-while-trying-to-access-customer-center/22755/2 "2012-06-18T20:01:50Z")

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Still happening for you? It’s working for me.

–  
Kim - 6/18/2012 11:00:57 AM