# Claws mail **URL:** \ **Category:** General Discussion\ **Created:** [November 6, 2020, 8:24am UTC](https://forums.suse.com/t/claws-mail/35361 "2020-11-06T08:24:24Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![spardini](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@spardini](https://forums.suse.com/u/spardini)\ **Post date:** [November 6, 2020, 8:24am UTC](https://forums.suse.com/t/claws-mail/35361/1 "2020-11-06T08:24:24Z")
I tried to install claws mail but I can’t because I don’t resolve the dependencies in particular one library I can’t resolve and the repository is the right one can someone help me? Thanks ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [November 6, 2020, 2:03pm UTC](https://forums.suse.com/t/claws-mail/35361/2 "2020-11-06T14:03:06Z")
@spardini Hi and welcome to the Forum 🙂 Perhaps some more details (you have posted in general discussion) on what release of SLE your running `cat /etc/os-release`? Also what is the error you see? ---
**Author:** ![spardini](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@spardini](https://forums.suse.com/u/spardini)\ **Post date:** [November 6, 2020, 4:31pm UTC](https://forums.suse.com/t/claws-mail/35361/3 "2020-11-06T16:31:03Z")
NAME=“SLED” VERSION=“15-SP2” ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [November 6, 2020, 5:41pm UTC](https://forums.suse.com/t/claws-mail/35361/4 "2020-11-06T17:41:06Z")
@spardini Hi, is this the error you see? ````auto Solution 1: do not install claws-mail-3.17.8-bp152.3.6.1.x86_64 Solution 2: break libpisock9-0.12.5-bp152.3.19.x86_64 by ignoring some of its dependencies``` If so and your not syncing to a PALM device, then select `solution 2`.... ```` Choose from above solutions by number or cancel [1/2/c/d/?] (c): 2 Resolving dependencies… Resolving package dependencies… The following 5 NEW packages are going to be installed: claws-mail compface libetpan20 libpisock9 pinentry-gtk2 The following package is recommended, but will not be installed due to conflicts or dependency issues: claws-mail-lang The following 3 packages have no support information from their vendor: claws-mail libetpan20 libpisock9 The following package is not supported by its vendor: pinentry-gtk2 5 new packages to install. Overall download size: 3.9 MiB. Already cached: 0 B. After the operation, additional 12.6 MiB will be used. Continue? [y/n/v/…? shows all options] (y): ```auto ``` ---
**Author:** ![spardini](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@spardini](https://forums.suse.com/u/spardini)\ **Post date:** [November 6, 2020, 5:48pm UTC](https://forums.suse.com/t/claws-mail/35361/5 "2020-11-06T17:48:41Z")
Not, is this… zypper install claws-mail-3.17.6-bp152.3.3.1 Refreshing service ‘Basesystem\_Module\_15\_SP2\_x86\_64’. Refreshing service ‘Desktop\_Applications\_Module\_15\_SP2\_x86\_64’. Refreshing service ‘Development\_Tools\_Module\_15\_SP2\_x86\_64’. Refreshing service ‘Python\_2\_Module\_15\_SP2\_x86\_64’. Refreshing service ‘SUSE\_Cloud\_Application\_Platform\_Tools\_Module\_15\_SP2\_x86\_64’. Refreshing service ‘SUSE\_Linux\_Enterprise\_Desktop\_15\_SP2\_x86\_64’. Refreshing service ‘SUSE\_Linux\_Enterprise\_Workstation\_Extension\_15\_SP2\_x86\_64’. Refreshing service ‘SUSE\_Package\_Hub\_15\_SP2\_x86\_64’. Loading repository data… Reading installed packages… Resolving package dependencies… Problem: nothing provides libusb-0.1.so.4()(64bit) needed by libpisock9-0.12.5-bp152.3.19.x86\_64 Solution 1: do not install claws-mail-3.17.6-bp152.3.3.1.x86\_64 Solution 2: break libpisock9-0.12.5-bp152.3.19.x86\_64 by ignoring some of its dependencies Choose from above solutions by number or cancel [1/2/c/d/?] (c): d Problem: nothing provides libusb-0.1.so.4()(64bit) needed by libpisock9-0.12.5-bp152.3.19.x86\_64 Detailed information: claws-mail-3.17.6-bp152.3.3.1.x86\_64 requires libpisock.so.9()(64bit), but this requirement cannot be provided nothing provides libusb-0.1.so.4()(64bit) needed by libpisock9-0.12.5-bp152.3.19.x86\_64 Solution 1: do not install claws-mail-3.17.6-bp152.3.3.1.x86\_64 Solution 2: break libpisock9-0.12.5-bp152.3.19.x86\_64 by ignoring some of its dependencies Choose from above solutions by number or cancel [1/2/c/d/?] (c): ^Chomenet:/home/stefano # ---
**Author:** ![spardini](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@spardini](https://forums.suse.com/u/spardini)\ **Post date:** [November 6, 2020, 5:50pm UTC](https://forums.suse.com/t/claws-mail/35361/6 "2020-11-06T17:50:08Z")
as you can see the repository is correct but it can’t resolve the library dependencies ---
**Author:** ![spardini](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@spardini](https://forums.suse.com/u/spardini)\ **Post date:** [November 6, 2020, 5:52pm UTC](https://forums.suse.com/t/claws-mail/35361/7 "2020-11-06T17:52:48Z")
I use the mutt client for many years but i need to install claws-mail… ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [November 6, 2020, 9:21pm UTC](https://forums.suse.com/t/claws-mail/35361/8 "2020-11-06T21:21:57Z")
@spardini you need to refresh your repositories… you should be seeing `claws-mail-3.17.8-bp152.3.6.1.x86_64` your showing `claws-mail-3.17.6-bp152.3.3.1.x86_64`. ```auto Information for package claws-mail: ----------------------------------- Repository : SUSE-PackageHub-15-SP2-Backports-Pool Name : claws-mail Version : 3.17.8-bp152.3.6.1 ``` Try `zypper ref -f` then `zypper in claws-mail` then select Solution 2. ---
**Author:** ![spardini](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@spardini](https://forums.suse.com/u/spardini)\ **Post date:** [November 9, 2020, 5:04am UTC](https://forums.suse.com/t/claws-mail/35361/9 "2020-11-09T05:04:30Z")
sorry but forcing the installation is not a solution I don’t understand why it doesn’t have to resolve dependencies if the repository is correctly set up it should provide the libraries ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [November 9, 2020, 1:40pm UTC](https://forums.suse.com/t/claws-mail/35361/10 "2020-11-09T13:40:44Z")
Hi Because the missing library is only available in SLES… ![](https://forums.suse.com/uploads/editor/45/6t0z7lfcq2cd.png) Like I indicated, only for palm devices, if you have access to the above, a manual download/install will work… YMMV. ---
**Author:** ![spardini](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@spardini](https://forums.suse.com/u/spardini)\ **Post date:** [November 10, 2020, 5:44pm UTC](https://forums.suse.com/t/claws-mail/35361/11 "2020-11-10T17:44:48Z")
ok, I’ve never had these problems with Debian, I like this sled, it’s well done, stable and has a lot of useful features but probably not good for me, so I guess I’ll go back to my Debian. Thanks for the help