# Client tools  ....

**URL:** https://forums.suse.com/t/client-tools/22051
**Category:** SUSE Multi Linux Manager
**Created:** [October 25, 2011, 9:46pm UTC](https://forums.suse.com/t/client-tools/22051 "2011-10-25T21:46:02Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)
#### Post date: [October 25, 2011, 9:46pm UTC](https://forums.suse.com/t/client-tools/22051/1 "2011-10-25T21:46:02Z")

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The quick start instructions state that one needs to import the client  
tools channel. I’m assuming this means the suse-manager-tools.  
mgr-ncc-sync -l lists these as unavailable. Now what?

## – tstrauch

tstrauch’s Profile: [http://forums.novell.com/member.php?userid=73266](http://forums.novell.com/member.php?userid=73266)  
View this thread: [http://forums.novell.com/showthread.php?t=447321](http://forums.novell.com/showthread.php?t=447321)

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### Author: ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)
#### Post date: [October 29, 2011, 10:24pm UTC](https://forums.suse.com/t/client-tools/22051/2 "2011-10-29T22:24:19Z")

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tstrauch,

It appears that in the past few days you have not received a response to your  
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

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### Author: ![mworkman12](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@mworkman12](https://forums.suse.com/u/mworkman12)
#### Post date: [October 25, 2012, 12:13am UTC](https://forums.suse.com/t/client-tools/22051/3 "2012-10-25T00:13:10Z")

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I ran into this by not getting an activation code for the evaluation copy.

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### Author: ![kwk](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/kwk/32/11997_2.png) [@kwk](https://forums.suse.com/u/kwk)
#### Post date: [October 25, 2012, 10:15am UTC](https://forums.suse.com/t/client-tools/22051/4 "2012-10-25T10:15:49Z")

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> The quick start instructions state that one needs to import the client  
> tools channel. I’m assuming this means the suse-manager-tools.

Yes, that’s right.

> mgr-ncc-sync -l lists these as unavailable. Now what?

Have you properly registered SUSE Manager Server with a SUSE Manager registration code ?

If you’re running SLE11, the core set of packages required for patch&update management with SUSE Manager  
are included in the SLE11 SP1 and SP2 base channels.  
The manager-tools channel contains additional packages, like the ones required for monitoring.

Hth,

Klaus
