# Email

**URL:** <https://forums.suse.com/t/email/23131>\
**Category:** Chatting over the Back Fence\
**Created:** [September 24, 2012, 11:30pm UTC](https://forums.suse.com/t/email/23131 "2012-09-24T23:30:07Z")\
**Posts on this page:** 16\
**Page:** 1

<div class="post-metadata">

**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\
**Post date:** [September 24, 2012, 11:30pm UTC](https://forums.suse.com/t/email/23131/1 "2012-09-24T23:30:07Z")

</div>

Anyone else having issues sending email to Novell?

My gwia shows transfer delayed, but I can send/receive email from  
anywhere else I’ve tried.

Sure hope they’re not actively blocking me…

–  
Stevo

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 24, 2012, 11:49pm UTC](https://forums.suse.com/t/email/23131/2 "2012-09-24T23:49:28Z")

</div>

Stevo wrote:  
[color=blue]

> Sure hope they’re not actively blocking me…[/color]

Yes we are. 🙂

j/k

Want to send me a test e-mail? jmarton at novell dot com

–  
Does this washcloth smell like chloroform?

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 25, 2012, 12:03am UTC](https://forums.suse.com/t/email/23131/3 "2012-09-25T00:03:42Z")

</div>

Joseph Marton sounds like they ‘said’:  
[color=blue]

> Yes we are. 🙂
> 
> j/k
> 
> Want to send me a test e-mail? jmarton at novell dot com[/color]

So my response to Joseph’s comment is…

Wouldn’t surprise me if you were. :-Þ

Incoming!

–  
Stevo

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 25, 2012, 12:07am UTC](https://forums.suse.com/t/email/23131/4 "2012-09-25T00:07:23Z")

</div>

Joseph Marton sounds like they ‘said’:  
[color=blue]

> Want to send me a test e-mail? jmarton at novell dot com[/color]

So my response to Joseph’s comment is…

After 5 minutes, still shows pending, so I’m guessing it’s going to go  
transfer delayed.

Weird thing is, sent three to Rance Burker earlier, statuses are:

11:52am - transfer delayed  
2:04pm - transferred  
2:10pm - transfer delayed

–  
Stevo

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 25, 2012, 6:03am UTC](https://forums.suse.com/t/email/23131/5 "2012-09-25T06:03:09Z")

</div>

Stevo wrote:  
[color=blue]

> After 5 minutes, still shows pending, so I’m guessing it’s going to go  
> transfer delayed.
> 
> Weird thing is, sent three to Rance Burker earlier, statuses are:
> 
> 11:52am - transfer delayed  
> 2:04pm - transferred  
> 2:10pm - transfer delayed[/color]

Yeah and I can tell you from this end that I did not receive your test  
e-mail.

–  
Does this washcloth smell like chloroform?

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 25, 2012, 6:45am UTC](https://forums.suse.com/t/email/23131/6 "2012-09-25T06:45:48Z")

</div>

-----BEGIN PGP SIGNED MESSAGE-----  
Hash: SHA1

I sent one back in the 14:00 MDT timeframe and it finally went through  
three or more hours later. Maybe it’s fixed, or at least catching up…

Good luck.  
-----BEGIN PGP SIGNATURE-----  
Version: GnuPG v2.0.19 (GNU/Linux)  
Comment: Using GnuPG with Mozilla - [http://www.enigmail.net/](http://www.enigmail.net/)

iQIcBAEBAgAGBQJQYSjsAAoJEF+XTK08PnB5CbMP/3jki4q/ArtlsIv6DJFCz6fK  
+CyXfOFbYt1iyDPJxERFPg5yevuuYJ81pc+CgB8gDG0Yg7Or2QutJylCOMYE/lH1  
uhGqe6k2CEI4/M48nw8kBCIC1i+s0+z8rfM55w1TPdcqS3QH6ahF3+32uHae3Jvi  
WFXFsYrOJFYK5gOLC/p/zeEgyeqZdOtqa4JKTqBRakIQ63j4i73Vi0Pcjm+FvHeT  
eCQ453Tqd1FOuueZuGA0MhMb7aeWg3VuwJZ+Mc/3Dt48XyuesoB60sbFGrO6m+wE  
IosBnAB8jf002ut7dsemeBVl5CcefYm4oiG1fHUEluTeUqS0ZWW2ae4e+Gy7dYJy  
MCFXy/EGohcrR84V4pWTY8nIye4bxvnYsI9rUt+8CSzvPAycgtG5b15RS8J87h/k  
iy7u8cSlvpQ2HWr01nN/XeEkFg55xZM8hlBGVerxGwo2kxMkxnCA9Aa/IZiRXr1x  
toOWbPqxFyzw5LMKvT4oydNDX4ZaHtptJ1HYhpqoWHkAYu1/1Jh2AsMnOHkE65/Y  
52JrgmmV8ocwWF0cAaRoFdhXpioeejlWy4xsdS9rfS7fkqtreVh2OGfPPUWvKvee  
v9Fxa5go8AG4E/HB3yRI4RidsZvC9h+qwCR0LHCuksrG2Akw2Erl15gKSAfeacdu  
kkdUktiw6/XRxSzWpXIi  
=6nEP  
-----END PGP SIGNATURE-----

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 25, 2012, 5:35pm UTC](https://forums.suse.com/t/email/23131/7 "2012-09-25T17:35:20Z")

</div>

On Tue, 25 Sep 2012 03:45:48 +0000, ab wrote:  
[color=blue]

> -----BEGIN PGP SIGNED MESSAGE-----  
> Hash: SHA1
> 
> I sent one back in the 14:00 MDT timeframe and it finally went through  
> three or more hours later. Maybe it’s fixed, or at least catching  
> up…
> 
> Good luck.  
> -----END PGP SIGNATURE-----[/color]

I sent one back in 1967. It still says pending.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 25, 2012, 7:26pm UTC](https://forums.suse.com/t/email/23131/8 "2012-09-25T19:26:01Z")

</div>

Same here… It’s been going on for a while:  
09:17:03 712 MSG 98863 Command: RCPT TO:  
09:17:03 712 MSG 98863 Response: 421 Service not available, closing  
transmission channel

## – shaunen

shaunen’s Profile: [http://forums.novell.com/member.php?userid=97659](http://forums.novell.com/member.php?userid=97659)  
View this thread: [http://forums.novell.com/showthread.php?t=460179](http://forums.novell.com/showthread.php?t=460179)

---

<div class="post-metadata">

**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\
**Post date:** [September 26, 2012, 10:39pm UTC](https://forums.suse.com/t/email/23131/9 "2012-09-26T22:39:45Z")

</div>

FYI:  
----------[color=blue][color=green][color=darkred]

> > > Information Technology Wednesday, September 26, 2012 11:54 AM \>\>\>[/color][/color][/color]

Production Outage Notification

Impact

Please be advised that we are experiencing intermittent delays in  
processing inbound e-mail from external systems today. Some of our  
e-mail gateways have been rejecting connection requests from other  
systems, preventing messages from being received and delivered to  
GroupWise mailboxes.

Current State

The IT Messaging Team is working to resolve the issue and has engaged a  
support team from the product vendor. At this time, an estimate for  
full resolution has not yet been identified. It is expected that the  
intermittent delivery will continue for at least a couple more hours.  
External e-mail systems will continue to attempt to deliver messages  
for several hours; therefore, we do not expect messages to be lost.

–  
Kim - 9/26/2012 1:39:21 PM

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 26, 2012, 11:04pm UTC](https://forums.suse.com/t/email/23131/10 "2012-09-26T23:04:27Z")

</div>

kgroneman sounds like they ‘said’:  
[color=blue]

> The IT Messaging Team is working to resolve the issue and has engaged  
> a support team from the product vendor. At this time, an estimate for  
> full resolution has not yet been identified. It is expected that the  
> intermittent delivery will continue for at least a couple more hours.  
> External e-mail systems will continue to attempt to deliver messages  
> for several hours; therefore, we do not expect messages to be lost.[/color]

So my response to kgroneman’s comment is…

So apparently they don’t use Groupwise at Novell?

–  
Stevo

---

<div class="post-metadata">

**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\
**Post date:** [September 27, 2012, 12:38am UTC](https://forums.suse.com/t/email/23131/11 "2012-09-27T00:38:52Z")

</div>

My understanding is that it’s a hardware problem. [shrug]

–  
Kim - 9/26/2012 3:38:35 PM

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 27, 2012, 5:47pm UTC](https://forums.suse.com/t/email/23131/12 "2012-09-27T17:47:17Z")

</div>

kgroneman sounds like they ‘said’:  
[color=blue]

> My understanding is that it’s a hardware problem. [shrug][/color]

So my response to kgroneman’s comment is…

Well it seems to be working better now, whatever they did.

–  
Stevo

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 27, 2012, 6:45pm UTC](https://forums.suse.com/t/email/23131/13 "2012-09-27T18:45:15Z")

</div>

Stevo wrote:  
[color=blue]

> Well it seems to be working better now, whatever they did. [/color]

It’s amazing what a sledgehammer and some duct tape can do.

–  
Does this washcloth smell like chloroform?

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 27, 2012, 7:33pm UTC](https://forums.suse.com/t/email/23131/14 "2012-09-27T19:33:34Z")

</div>

Joseph Marton sounds like they ‘said’:  
[color=blue]

> It’s amazing what a sledgehammer and some duct tape can do.[/color]

So my response to Joseph’s comment is…

LOL! That sounds like my toolbox.

–  
Stevo

---

<div class="post-metadata">

**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\
**Post date:** [September 27, 2012, 8:00pm UTC](https://forums.suse.com/t/email/23131/15 "2012-09-27T20:00:23Z")

</div>

Dang…I guess we’re gonna have to start reading email again.

–  
Kim - 9/27/2012 10:59:55 AM

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [October 2, 2012, 12:26am UTC](https://forums.suse.com/t/email/23131/16 "2012-10-02T00:26:01Z")

</div>

Stevo;2221183 Wrote:[color=blue]

> kgroneman sounds like they ‘said’:  
> [color=green][color=darkred]
> 
> > > The IT Messaging Team is working to resolve the issue and has[/color][/color]  
> > > engaged[color=green][color=darkred]  
> > > a support team from the product vendor. At this time, an estimate[/color][/color]  
> > > for[color=green][color=darkred]  
> > > full resolution has not yet been identified. It is expected that[/color][/color]  
> > > the[color=green][color=darkred]  
> > > intermittent delivery will continue for at least a couple more[/color][/color]  
> > > hours.[color=green][color=darkred]  
> > > External e-mail systems will continue to attempt to deliver[/color][/color]  
> > > messages[color=green][color=darkred]  
> > > for several hours; therefore, we do not expect messages to be lost.[/color]
> > 
> > So my response to kgroneman’s comment is…
> > 
> > So apparently they don’t use Groupwise at Novell?[/color]  
> > [/color]

The advisory was not very descriptive, was it? Don’t worry, Novell  
still uses Groupwise 🆒

The problem was with a third party product that Novell is using for  
spam control. Seems like the old version was working fine, but the  
newer version is unable to keep up with the volume of incoming email.

## – MatthewEhle

MatthewEhle’s Profile: [http://forums.novell.com/member.php?userid=39054](http://forums.novell.com/member.php?userid=39054)  
View this thread: [http://forums.novell.com/showthread.php?t=460179](http://forums.novell.com/showthread.php?t=460179)
