# Error installing patch 'sledsp3-grub-9193'
**URL:** https://forums.suse.com/t/error-installing-patch-sledsp3-grub-9193/27968
**Category:** SLED Updates
**Created:** [March 8, 2016, 8:54pm UTC](https://forums.suse.com/t/error-installing-patch-sledsp3-grub-9193/27968 "2016-03-08T20:54:25Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@jason99](https://forums.suse.com/u/jason99)
#### Post date: [March 8, 2016, 8:54pm UTC](https://forums.suse.com/t/error-installing-patch-sledsp3-grub-9193/27968/1 "2016-03-08T20:54:25Z")
I am having issues with installing 'sledsp3-grub-9193 I am receiving the following error from the cli and from the gui.
```auto
Error: Subprocess failed. Error : RPM failed: error :
unpacking of archive failed on file /boot/boot;56df1e8c: cpio: symlink failed - operation not permitted
```
This is a new machine.
---
### Author:  [@jason99](https://forums.suse.com/u/jason99)
#### Post date: [March 8, 2016, 10:22pm UTC](https://forums.suse.com/t/error-installing-patch-sledsp3-grub-9193/27968/2 "2016-03-08T22:22:43Z")
Looks like it has to do with an issue created/caused by HP.
The boot partition for whatever reason is ‘vfat’, which does not support symlinks.
---
### Author:  [@mithun](https://forums.suse.com/u/mithun)
#### Post date: [June 30, 2016, 2:17pm UTC](https://forums.suse.com/t/error-installing-patch-sledsp3-grub-9193/27968/3 "2016-06-30T14:17:44Z")
I am facing exactly the same problem with my HP machine with vfat filesystem for /boot
If I ignore this and try to get updated to SP4, after registration SP4-pool, SP4-updates etc do not appear in the list of repositories and hence
update to SP4 doesn’t happen.
How to resolve this problem? How do I update to SP4?
---
### Author:  [@smflood](https://forums.suse.com/u/smflood)
#### Post date: [July 1, 2016, 4:44pm UTC](https://forums.suse.com/t/error-installing-patch-sledsp3-grub-9193/27968/4 "2016-07-01T16:44:10Z")
On 30/06/16 12:24, mithun wrote:
[color=blue]
> I am facing exactly the same problem with my HP machine with vfat
> filesystem for /boot
>
> If I ignore this and try to get updated to SP4, after registration
> SP4-pool, SP4-updates etc do not appear in the list of repositories and
> hence
> update to SP4 doesn’t happen.
>
> How to resolve this problem? How do I update to SP4?[/color]
So you currently have SLED11 SP3? How are you upgrading to SP4? What
does “zypper products” report?
## HTH.
Simon
SUSE Knowledge Partner
* * *
## If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below. Thanks.
---
### Author:  [@mithun](https://forums.suse.com/u/mithun)
#### Post date: [July 1, 2016, 7:00pm UTC](https://forums.suse.com/t/error-installing-patch-sledsp3-grub-9193/27968/5 "2016-07-01T19:00:42Z")
> [@smflood;33311](#):
>
> So you currently have SLED11 SP3? How are you upgrading to SP4? What
> does “zypper products” report?
>
> ## HTH.
>
> Simon
> SUSE Knowledge Partner
Currently I have SLED 11 SP3 and want to upgrade to SP4. I followed the instructions (using zypper) given in
[https://www.novell.com/support/kb/doc.php?id=7016711](https://www.novell.com/support/kb/doc.php?id=7016711)
At one point I had trouble in applying all the patches (the grub patch), which now has got resolved.
Still I am unable to upgrade to SP4. Apparently the migration product got installed, but the repositories
of SP4 are not added. Please see the outputs of zypper pd below:
```auto
linux:~ # zypper pd
Refreshing service 'nu_novell_com'.
Loading repository data...
Reading installed packages...
S | Repository | Internal Name | Name | Version | Arch | Is Base
--+-----------------+-------------------------+-------------------------------------------------------+------------+--------+--------
i | @System | SUSE_SLED-SP4-migration | SUSE_SLED Service Pack 4 Migration Product | 11.3-1.4 | x86_64 | No
i | @System | SUSE_SLED | SUSE Linux Enterprise Desktop 11 SP3 | 11.3-1.201 | x86_64 | Yes
i | @System | sle-sdk | SUSE Linux Enterprise Software Development Kit 11 SP4 | 11.4-1.55 | x86_64 | No
v | SLED11-SP3-Pool | SUSE_SLED | SUSE Linux Enterprise Desktop 11 SP3 | 11.3-1.95 | x86_64 | No
```
After this suse\_register and zypper ref were executed. The output of zypper lr after this looks like:
```auto
linux:~ # zypper lr
# | Alias | Name | Enabled | Refresh
---+-------------------------------------------+---------------------------------+---------+--------
1 | ATI-Driver-HP-BNB-SLE11-SP3 | ATI-Driver-HP-BNB-SLE11-SP3 | No | No
2 | ATI-Driver-SLE11-SP4 | ATI-Driver-SLE11-SP4 | Yes | Yes
3 | HP-BNB-Dedicated-Update-Channel | HP-BNB-Dedicated-Update-Channel | Yes | No
4 | nVidia-Driver-SLE11-SP3 | nVidia-Driver-SLE11-SP3 | No | No
5 | nVidia-Driver-SLE11-SP4 | nVidia-Driver-SLE11-SP4 | Yes | Yes
6 | nu_novell_com:SLE11-SDK-SP1-Pool | SLE11-SDK-SP1-Pool | No | Yes
7 | nu_novell_com:SLE11-SDK-SP1-Updates | SLE11-SDK-SP1-Updates | No | Yes
8 | nu_novell_com:SLE11-SDK-SP2-Core | SLE11-SDK-SP2-Core | No | Yes
9 | nu_novell_com:SLE11-SDK-SP2-Updates | SLE11-SDK-SP2-Updates | No | Yes
10 | nu_novell_com:SLE11-SDK-SP3-Pool | SLE11-SDK-SP3-Pool | No | Yes
11 | nu_novell_com:SLE11-SDK-SP3-Updates | SLE11-SDK-SP3-Updates | No | Yes
12 | nu_novell_com:SLE11-SDK-SP4-Pool | SLE11-SDK-SP4-Pool | Yes | Yes
13 | nu_novell_com:SLE11-SDK-SP4-Updates | SLE11-SDK-SP4-Updates | Yes | Yes
14 | nu_novell_com:SLE11-SP3-Debuginfo-Pool | SLE11-SP3-Debuginfo-Pool | Yes | No
15 | nu_novell_com:SLE11-SP3-Debuginfo-Updates | SLE11-SP3-Debuginfo-Updates | Yes | No
16 | nu_novell_com:SLED11-Extras | SLED11-Extras | Yes | No
17 | nu_novell_com:SLED11-SP3-HP-BNB-Updates | SLED11-SP3-HP-BNB-Updates | Yes | No
18 | nu_novell_com:SLED11-SP3-Pool | SLED11-SP3-Pool | Yes | No
19 | nu_novell_com:SLED11-SP3-Updates | SLED11-SP3-Updates | Yes | No
20 | science | science | Yes | Yes
```
As you can see the SDK, NVIDIA etc got updated repositories listed. But SP4-Pool and SP4-Updates are not listed.
I am having HP machine with pre-loaded SLED 11.
Please help to resolve this.
---
### Author:  [@ofvergara](https://forums.suse.com/u/ofvergara)
#### Post date: [July 2, 2016, 7:44pm UTC](https://forums.suse.com/t/error-installing-patch-sledsp3-grub-9193/27968/6 "2016-07-02T19:44:16Z")
[COLOR="#B22222"]
is it feasible for you to install SLED11SP4 from scratch as a new installation rather than updating/upgrading?
this is what i did in my case. installation errors (if any) are easier to manage.
remember to have /home and other critical system folders you may need under a separate partition (or set a back-up) before re-partitioning & formatting.
[/COLOR]
---
### Author:  [@mithun](https://forums.suse.com/u/mithun)
#### Post date: [July 4, 2016, 8:16am UTC](https://forums.suse.com/t/error-installing-patch-sledsp3-grub-9193/27968/7 "2016-07-04T08:16:22Z")
[QUOTE=ofvergara;33318][COLOR="#B22222"]
is it feasible for you to install SLED11SP4 from scratch as a new installation rather than updating/upgrading?
[/COLOR][/QUOTE]
As I have many specific software (research related) installed on my machine, some of which are in system directories, re-installation would
take lot of effort. It would be great if I could update to SP4 which will avoid re-installation of a large number of applications.