# Have a problem with SLES 10 **URL:** \ **Category:** SLES Install-Boot\ **Created:** [October 31, 2013, 6:41am UTC](https://forums.suse.com/t/have-a-problem-with-sles-10/24689 "2013-10-31T06:41:59Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![abfreakz](https://avatars.discourse-cdn.com/v4/letter/a/3ab097/32.png) [@abfreakz](https://forums.suse.com/u/abfreakz)\ **Post date:** [October 31, 2013, 6:41am UTC](https://forums.suse.com/t/have-a-problem-with-sles-10/24689/1 "2013-10-31T06:41:59Z")
[FONT=Century Gothic]Hi, can anyone help me, i have a problem with SLES 10, if i turn on the server, the i insert the login and password, after that the server always freeze i can’t doing anything, the cursor also freeze i already try to repair the SLES 10, but still can’t solve the problem is it possible if i upgrade to SLES 11.4? [/FONT] ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [October 31, 2013, 6:52am UTC](https://forums.suse.com/t/have-a-problem-with-sles-10/24689/2 "2013-10-31T06:52:13Z")
> [@](#): > > On Thu 31 Oct 2013 04:44:03 AM CDT, abfreakz wrote: > > Hi, > can anyone help me, i have a problem with SLES 10, > if i turn on the server, the i insert the login and password, after that > the server always freeze > i can’t doing anything, the cursor also freeze > > i already try to repair the SLES 10, but still can’t solve the problem > is it possible if i upgrade to SLES 11.4? Hi Is this the GUI login, or from a command line? If the GUI, then press ctrl+alt+F1 and try a console login. Updating would probably be a long process going through the different service packs etc. – Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890) SLED 11 SP3 (x86\_64) GNOME 2.28.0 Kernel 3.0.93-0.8-default If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below… Thanks! ---
**Author:** ![KEVIN1](https://avatars.discourse-cdn.com/v4/letter/k/a9adbd/32.png) [@KEVIN1](https://forums.suse.com/u/KEVIN1)\ **Post date:** [October 31, 2013, 7:33am UTC](https://forums.suse.com/t/have-a-problem-with-sles-10/24689/3 "2013-10-31T07:33:39Z")
abfreakz wrote: [color=blue] > Hi, > can anyone help me, i have a problem with SLES 10, > if i turn on the server, the i insert the login and password, after > that the server always freeze > i can’t doing anything, the cursor also freeze > > i already try to repair the SLES 10, but still can’t solve the problem > is it possible if i upgrade to SLES 11.4?[/color] You shouldn’t try to repair the server when you don’t what is wrong. It might be the software but it could also be the hardware. Try what malcolmlewis suggests. If that doesn’t work then see if you can you boot from a Linux “Live” DVD or boot from a SLES DVD and use Rescue mode. If you can get the server running by booting from one of these DVDs, then you can do some troubleshooting: 1. Check the filesystem(s) 2. Check the hard drives (smartctl) 3. Check the logs for errors: /var/log/messages Let us know what you learn and someone will try to help you. – Kevin Boyle - Knowledge Partner If you find this post helpful and are logged into the web interface, show your appreciation and click on the star below… ---
**Author:** ![smflood](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/smflood/32/10576_2.png) [@smflood](https://forums.suse.com/u/smflood)\ **Post date:** [October 31, 2013, 10:14am UTC](https://forums.suse.com/t/have-a-problem-with-sles-10/24689/4 "2013-10-31T10:14:22Z")
abfreakz wrote: [color=blue] > can anyone help me, i have a problem with SLES 10, > if i turn on the server, the i insert the login and password, after that > the server always freeze > i can’t doing anything, the cursor also freeze > > i already try to repair the SLES 10, but still can’t solve the problem > is it possible if i upgrade to SLES 11.4?[/color] Since SLES11 SP3 is currently the latest version of SLES11 available your reference to “SLES 11.4” makes me wonder whether perhaps you have openSUSE (which was previously referred to as SUSE Linux) and not SLES (although latest version of openSUSE is 12.3 with 13.1 waiting in the wings). I’d normally ask you to post the output from “cat /etc/\*release” but that might not possible given the above. Are you able to SSH into the server after its frozen? If you don’t log in immediately does the server still freeze? i.e. is the server freezing for another reason rather than the login causing it? ## HTH. Simon SUSE Knowledge Partner