# Help with Azure Mobility Service - Linux
**URL:** https://forums.suse.com/t/help-with-azure-mobility-service-linux/27769
**Category:** Azure
**Created:** [December 30, 2015, 11:05am UTC](https://forums.suse.com/t/help-with-azure-mobility-service-linux/27769 "2015-12-30T11:05:45Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@hamed\_azry](https://forums.suse.com/u/hamed_azry)
#### Post date: [December 30, 2015, 11:05am UTC](https://forums.suse.com/t/help-with-azure-mobility-service-linux/27769/1 "2015-12-30T11:05:45Z")
Hi. I am using Azure Site Recovery Services and I have downloaded the Suse Linux mobility service files (Microsoft-ASR\_UA\_8.4.0.0\_SLES11-SP3-64\_GA\_28Jul2015\_release.tar) and installed the pack.
There are two modules (involflt and linvsnap) that are failing to load. “dmesg” shows “disagrees about version of symbol module\_layout”. These two modules are showing version 3.0.76-0.11-default, while my SUSE version 11 patch 3 other modules show 3.0.95-0.5-default.
I tried to load it manually with insmod -f but this fails.
Thanks in advance
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [December 31, 2015, 4:56am UTC](https://forums.suse.com/t/help-with-azure-mobility-service-linux/27769/2 "2015-12-31T04:56:10Z")
> [@](#):
>
> On Wed 30 Dec 2015 09:14:01 AM CST, hamed azry wrote:
>
> Hi. I am using Azure Site Recovery Services and I have downloaded the
> Suse Linux mobility service files
> (Microsoft-ASR\_UA\_8.4.0.0\_SLES11-SP3-64\_GA\_28Jul2015\_release.tar) and
> installed the pack.
> There are two modules (involflt and linvsnap) that are failing to load.
> “dmesg” shows “disagrees about version of symbol module\_layout”. These
> two modules are showing version 3.0.76-0.11-default, while my SUSE
> version 11 patch 3 other modules show 3.0.95-0.5-default.
> I tried to load it manually with insmod -f but this fails.
>
> Thanks in advance
Hi
So what kernel are you running;
```auto
uname -a
modinfo involflt
modinfo
```
I would imagine it’s a kernel mismatch with the modules compared to the
kernel your running from the output of uname -a.
Maybe the folks that created the tarball need to update to your running
kernel version.
–
Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 | GNOME 3.10.1 | 3.12.51-52.31-default
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks!
---
### Author:  [@hamed\_azry](https://forums.suse.com/u/hamed_azry)
#### Post date: [December 31, 2015, 9:00am UTC](https://forums.suse.com/t/help-with-azure-mobility-service-linux/27769/3 "2015-12-31T09:00:52Z")
Hi Malcolm,
RSAAuthMgr:/home/rsaadmin # uname -a
Linux RSAAuthMgr 3.0.93-0.5-default #1 SMP Tue Aug 27 08:17:02 UTC 2013 (925d406) x86\_64 x86\_64 x86\_64 GNU/Linux
RSAAuthMgr:/home/rsaadmin # modinfo involflt
filename: /lib/modules/3.0.93-0.5-default/kernel/drivers/char/involflt.ko
version: Jul 28 2015 [01:27:20]
license: Propreitary
description: InMage Filter Driver
author: InMage Systems Pvt Ltd
srcversion: 02001A53ED880CAC2B6608D
depends: scsi\_mod
vermagic: 3.0.76-0.11-default SMP mod\_unload modversions
part: in\_initrd:A character string (sharp)
filename: /lib/modules/3.0.93-0.5-default/kernel/drivers/char/raw.ko
license: GPL
srcversion: 2A7C3E9D0E3A00FEB4D180F
depends:
supported: yes
vermagic: 3.0.93-0.5-default SMP mod\_unload modversions
parm: max\_raw\_minors:Maximum number of raw devices (1-65536) (int)
Regards
[QUOTE=malcolmlewis;31007]Hi
So what kernel are you running;
```auto
uname -a
modinfo involflt
modinfo
```
I would imagine it’s a kernel mismatch with the modules compared to the
kernel your running from the output of uname -a.
Maybe the folks that created the tarball need to update to your running
kernel version.
–
Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 | GNOME 3.10.1 | 3.12.51-52.31-default
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks![/QUOTE]
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [December 31, 2015, 6:58pm UTC](https://forums.suse.com/t/help-with-azure-mobility-service-linux/27769/4 "2015-12-31T18:58:32Z")
[QUOTE=hamed\_azry;31011]Hi Malcolm,
```auto
RSAAuthMgr:/home/rsaadmin # uname -a
Linux RSAAuthMgr 3.0.93-0.5-default #1 SMP Tue Aug 27 08:17:02 UTC 2013 (925d406) x86_64 x86_64 x86_64 GNU/Linux
RSAAuthMgr:/home/rsaadmin # modinfo involflt
filename: /lib/modules/3.0.93-0.5-default/kernel/drivers/char/involflt.ko
version: Jul 28 2015 [01:27:20]
license: Propreitary
description: InMage Filter Driver
author: InMage Systems Pvt Ltd
srcversion: 02001A53ED880CAC2B6608D
depends: scsi_mod
vermagic: 3.0.76-0.11-default SMP mod_unload modversions
part: in_initrd:A character string (sharp)
filename: /lib/modules/3.0.93-0.5-default/kernel/drivers/char/raw.ko
license: GPL
srcversion: 2A7C3E9D0E3A00FEB4D180F
depends:
supported: yes
vermagic: 3.0.93-0.5-default SMP mod_unload modversions
parm: max_raw_minors:Maximum number of raw devices (1-65536) (int)
```
Regards[/QUOTE]
Hi
So looks like you need to ask them to provide modules (vermagic) to match your running kernel, since it’s a proprietary licensed module.
Or you could try them as weak updates?
```auto
cd /lib/modules/3.0.93-0.5-default/
mkdir -p weak-updates/updates
cp /lib/modules/3.0.93-0.5-default/kernel/drivers/char/involflt.ko weak-updates/updatesr/involflt.ko
```
Do the same with the other one, then remove them from the installed location, then see if they modprobe (may need a restart). If that fails rollback and contact Azure…