# how to report an issue **URL:** \ **Category:** SLES Updates\ **Created:** [May 25, 2018, 5:51pm UTC](https://forums.suse.com/t/how-to-report-an-issue/32473 "2018-05-25T17:51:13Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![denisnn](https://avatars.discourse-cdn.com/v4/letter/d/258eb7/32.png) [@denisnn](https://forums.suse.com/u/denisnn)\ **Post date:** [May 25, 2018, 5:51pm UTC](https://forums.suse.com/t/how-to-report-an-issue/32473/1 "2018-05-25T17:51:13Z")
After moving to SLES 12 SP3 from SLES 12 SP2 we observe ‘kernel panic’ error with reboots under certain conditions. How can we report a bug on SLES 12 SP3? It seems [bugzilla.suse.com](http://bugzilla.suse.com) accepts only SLES 15 issues. ---
**Author:** ![ab1](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@ab1](https://forums.suse.com/u/ab1)\ **Post date:** [May 25, 2018, 8:29pm UTC](https://forums.suse.com/t/how-to-report-an-issue/32473/2 "2018-05-25T20:29:26Z")
The easiest way is to open a Service Request with SUSE, and probably upload a supportconfig (run ‘supportconfig’ as root) archive which will provide a lot of useful system information to duplicate the issue. Also describe the hardware, including virtualization details if applicable, and the history of the box, plus your ability to duplicate it on a new system, or another upgraded system. – Good luck. If you find this post helpful and are logged into the web interface, show your appreciation and click on the star below. If you want to send me a private message, please let me know in the forum as I do not use the web interface often. ---
**Author:** ![Andreas1](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@Andreas1](https://forums.suse.com/u/Andreas1)\ **Post date:** [May 28, 2018, 1:00am UTC](https://forums.suse.com/t/how-to-report-an-issue/32473/3 "2018-05-28T01:00:53Z")
[https://scc.suse.com/login](https://scc.suse.com/login) =\> Support You have to pay money for a “SUSE support subscription”.