# install cinder failed

**URL:** <https://forums.suse.com/t/install-cinder-failed/27868>\
**Category:** SUSE OpenStack Cloud\
**Created:** [February 4, 2016, 11:40am UTC](https://forums.suse.com/t/install-cinder-failed/27868 "2016-02-04T11:40:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![huaweisoftware](https://avatars.discourse-cdn.com/v4/letter/h/d07c76/32.png) [@huaweisoftware](https://forums.suse.com/u/huaweisoftware)\
**Post date:** [February 4, 2016, 11:40am UTC](https://forums.suse.com/t/install-cinder-failed/27868/1 "2016-02-04T11:40:58Z")

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Aboute suse cloud 5 ,when i install cinder proposal and choose other cinder backend driver  
.Yes ,i failed, and here is the details：

## Failed to apply the proposal to: dd4-b1-10-b6-df-3c.site Most recent logged lines from the Chef run:

Expected process to exit with [0], but received ‘7’  
---- Begin output of /sbin/service openstack-cinder-volume start ----  
STDOUT: Starting cinder-volume  
STDERR: ..failed  
---- End output of /sbin/service openstack-cinder-volume start ----  
Ran /sbin/service openstack-cinder-volume start returned 7

## Resource Declaration:

# In /var/chef/cache/cookbooks/cinder/definitions/cinder\_service.rb

22: service cinder\_service\_name do  
23: if (platform?(“ubuntu”) && node.platform\_version.to\_f \>= 10.04)  
24: restart\_command “stop #{cinder\_name} ; start #{cinder\_name}”  
25: stop\_command “stop #{cinder\_name}”  
26: start\_command “start #{cinder\_name}”  
27: status\_command “status #{cinder\_name} | cut -d’ ’ -f2 | cut -d’/’ -f1 | grep start”  
28: end  
29: service\_name cinder\_name

## Compiled Resource:

# Declared in /var/chef/cache/cookbooks/cinder/definitions/cinder\_service.rb:22:in `block in from\_file’

service(“cinder-volume”) do  
params {:use\_pacemaker\_provider=\>false, :virtualenv=\>nil, :name=\>“volume”}  
action [:enable, :start]  
supports {:status=\>true, :restart=\>true}  
retries 0  
retry\_delay 2  
service\_name “openstack-cinder-volume”  
enabled true  
pattern “cinder-volume”  
startup\_type :automatic  
cookbook\_name “cinder”  
recipe\_name “volume”  
end

[2016-02-03T04:23:24-05:00] ERROR: Running exception handlers  
[2016-02-03T04:23:24-05:00] FATAL: Saving node information to /var/chef/cache/failed-run-data.json  
[2016-02-03T04:23:24-05:00] ERROR: Exception handlers complete  
[2016-02-03T04:23:25-05:00] FATAL: Stacktrace dumped to /var/chef/cache/chef-stacktrace.out  
[2016-02-03T04:23:25-05:00] FATAL: Mixlib::ShellOut::ShellCommandFailed: service[cinder-volume] (cinder::volume line 22) had an error: Mixlib::ShellOut::ShellCommandFailed: Expected process to exit with [0], but received ‘7’  
---- Begin output of /sbin/service openstack-cinder-volume start ----  
STDOUT: Starting cinder-volume  
STDERR: ..failed  
---- End output of /sbin/service openstack-cinder-volume start ----  
Ran /sbin/service openstack-cinder-volume start returned 7

thanks for your help

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<div class="post-metadata">

**Author:** ![huaweisoftware](https://avatars.discourse-cdn.com/v4/letter/h/d07c76/32.png) [@huaweisoftware](https://forums.suse.com/u/huaweisoftware)\
**Post date:** [February 4, 2016, 12:04pm UTC](https://forums.suse.com/t/install-cinder-failed/27868/2 "2016-02-04T12:04:57Z")

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I saw the document, so how can i use other driver?

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**Author:** ![Jens-U](https://avatars.discourse-cdn.com/v4/letter/j/d78d45/32.png) [@Jens-U](https://forums.suse.com/u/Jens-U)\
**Post date:** [February 4, 2016, 2:27pm UTC](https://forums.suse.com/t/install-cinder-failed/27868/3 "2016-02-04T14:27:34Z")

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Hi huaweisoftware,

before moving on to different drivers - have you had a look at the (Cinder) logs to see what caused the Cinder startup to fail? Maybe you’re just missing some config item…

Regards,  
Jens