# Installation suse cloud 6-problem **URL:** \ **Category:** SUSE OpenStack Cloud\ **Created:** [September 12, 2016, 11:47pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628 "2016-09-12T23:47:18Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![pracadyplomowa20](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pracadyplomowa20](https://forums.suse.com/u/pracadyplomowa20)\ **Post date:** [September 12, 2016, 11:47pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/1 "2016-09-12T23:47:18Z")
Hi I writning graduation work about suse cloud 6 and i try install it so i fallowed this guide [https://www.suse.com/documentation/suse-openstack-cloud-6/book\_cloud\_deploy/data/book\_cloud\_deploy.html](https://www.suse.com/documentation/suse-openstack-cloud-6/book_cloud_deploy/data/book_cloud_deploy.html) i installed sles 12 sp1 and i do like in guide but i stuck on install cloud i got error could not create default proposal any idea what im doing wrong? [https://www.dropbox.com/s/onutiiu6ahlx2yg/network1\_susecloud.PNG?dl=0](https://www.dropbox.com/s/onutiiu6ahlx2yg/network1_susecloud.PNG?dl=0) [https://www.dropbox.com/s/kx6phcooobftx1h/network\_suse.PNG?dl=0](https://www.dropbox.com/s/kx6phcooobftx1h/network_suse.PNG?dl=0) [https://www.dropbox.com/s/wdny2we4636vmpl/susecloud%20install.PNG?dl=0](https://www.dropbox.com/s/wdny2we4636vmpl/susecloud%20install.PNG?dl=0) second card network is nat who connect internet to vm any idead what im doing wrong? ---
**Author:** ![Eugen](https://avatars.discourse-cdn.com/v4/letter/e/ebca7d/32.png) [@Eugen](https://forums.suse.com/u/Eugen)\ **Post date:** [September 13, 2016, 11:49am UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/2 "2016-09-13T11:49:34Z")
Hi, there are a lot of things that can go wrong. Could you provide some logs from your admin server? Somewhere should be a reason why the proposal fails. In my first tests with SOC 6 there were permission errors, for example: `nde200 puma[4675]: [4675] * Preloading application nde200 puma[4675]: [4675] ! Unable to load application: Errno::EACCES: Permission denied @ rb_sysopen - /var/log/crowbar/production.log pumactl[4698]: Status file not found: /opt/dell/crowbar_framework/tmp/pids/puma.state ` So it’s not necessarily your fault that it fails. Try to find respective entries in /var/log/messages and post them here if you find something. Regards, Eugen ---
**Author:** ![smflood](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/smflood/32/10576_2.png) [@smflood](https://forums.suse.com/u/smflood)\ **Post date:** [September 13, 2016, 12:39pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/3 "2016-09-13T12:39:28Z")
On 12/09/16 21:54, pracadyplomowa20 wrote: [color=blue] > I writning graduation work about suse cloud 6 and i try install it so i > fallowed this guide > [https://www.suse.com/documentation/suse-openstack-cloud-6/book\_cloud\_deploy/data/book\_cloud\_deploy.html](https://www.suse.com/documentation/suse-openstack-cloud-6/book_cloud_deploy/data/book_cloud_deploy.html) > i installed sles 12 sp1 and i do like in guide but i stuck on install > cloud i got error could not create default proposal any idea what im > doing wrong? > > [https://www.dropbox.com/s/onutiiu6ahlx2yg/network1\_susecloud.PNG?dl=0](https://www.dropbox.com/s/onutiiu6ahlx2yg/network1_susecloud.PNG?dl=0) > > [https://www.dropbox.com/s/kx6phcooobftx1h/network\_suse.PNG?dl=0](https://www.dropbox.com/s/kx6phcooobftx1h/network_suse.PNG?dl=0) > > [https://www.dropbox.com/s/wdny2we4636vmpl/susecloud%20install.PNG?dl=0](https://www.dropbox.com/s/wdny2we4636vmpl/susecloud%20install.PNG?dl=0) > > second card network is nat who connect internet to vm > any idead what im doing wrong?[/color] From the screenshots it looks like you’re trying to do this on VirtualBox but is this running on Windows or Linux? Like Eugen said, lots of things can go wrong and it’s hard to tell from your screenshots what it is in this case. Perhaps you could provide a screenshot of the actual error? What I will note is that whilst you’ve configured NatNetwork1 with Network CIDR 192.168.124.0 I think that should be 192.168.124.0/24. I’ll also suggest that you don’t want DHCP enabled since that would interfere with the one SUSE OpenStack Cloud set ups on the Admin Server. Note I have SUSE OpenStack Cloud 6 working under VirtualBox but in a private network (to the workstation) and not using NAT. ## HTH. Simon SUSE Knowledge Partner * * * ## If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below. Thanks. ---
**Author:** ![pracadyplomowa20](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pracadyplomowa20](https://forums.suse.com/u/pracadyplomowa20)\ **Post date:** [September 13, 2016, 1:21pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/4 "2016-09-13T13:21:44Z")
My main system is windows 10 and on this is installed virtualbox . this is new log after adding netmask in nat network /24 . I turn off dhcp too . [https://www.dropbox.com/s/js0vpdzmcds7m4g/logs.PNG?dl=0](https://www.dropbox.com/s/js0vpdzmcds7m4g/logs.PNG?dl=0) ---
**Author:** ![Eugen](https://avatars.discourse-cdn.com/v4/letter/e/ebca7d/32.png) [@Eugen](https://forums.suse.com/u/Eugen)\ **Post date:** [September 13, 2016, 2:49pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/5 "2016-09-13T14:49:21Z")
This is a different error, this one seems to be caused by an already existing admin. IIUC, you setup a new admin server without deleting the old one. Please try to reproduce the original issue and provide the syslog from /var/log/messages. ---
**Author:** ![pracadyplomowa20](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pracadyplomowa20](https://forums.suse.com/u/pracadyplomowa20)\ **Post date:** [September 13, 2016, 7:04pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/6 "2016-09-13T19:04:57Z")
Sorry for not responding but you know work 🙂 after return to home and power off my virtualbox with admin server i start again installation from web and on Transitioning Administrator server to ready state got error : this is from /var/log/crowbar/install.log [https://www.dropbox.com/s/qc3a1iy9646xnzv/eror%20log.PNG?dl=0](https://www.dropbox.com/s/qc3a1iy9646xnzv/eror%20log.PNG?dl=0) and this from /var/log/message [https://www.dropbox.com/s/cyn1a0sl5c7ipxv/eror2.PNG?dl=0](https://www.dropbox.com/s/cyn1a0sl5c7ipxv/eror2.PNG?dl=0) this is from /var/chef/cache/failed-run.data.json [https://www.dropbox.com/s/34g6c9bh1m30umq/error3.log?dl=0](https://www.dropbox.com/s/34g6c9bh1m30umq/error3.log?dl=0) ---
**Author:** ![pracadyplomowa20](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pracadyplomowa20](https://forums.suse.com/u/pracadyplomowa20)\ **Post date:** [September 13, 2016, 7:30pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/7 "2016-09-13T19:30:11Z")
sorry that is correct link to last one [https://www.dropbox.com/s/62wkbmukpyk4qrb/error3\_log.PNG?dl=0](https://www.dropbox.com/s/62wkbmukpyk4qrb/error3_log.PNG?dl=0) ---
**Author:** ![smflood](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/smflood/32/10576_2.png) [@smflood](https://forums.suse.com/u/smflood)\ **Post date:** [September 13, 2016, 7:27pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/8 "2016-09-13T19:27:18Z")
On 13/09/16 17:14, pracadyplomowa20 wrote: [color=blue] > Sorry for not responding but you know work 🙂 after return to home and > power off my virtualbox with admin server i start again installation > from web and on Transitioning Administrator server to ready state got > error : > > this is from /var/log/crowbar/install.log > [https://www.dropbox.com/s/qc3a1iy9646xnzv/eror%20log.PNG?dl=0](https://www.dropbox.com/s/qc3a1iy9646xnzv/eror%20log.PNG?dl=0) > > and this from /var/log/message > [https://www.dropbox.com/s/cyn1a0sl5c7ipxv/eror2.PNG?dl=0](https://www.dropbox.com/s/cyn1a0sl5c7ipxv/eror2.PNG?dl=0)[/color] Perhaps you can explain how you’ve configured your Admin Server VM. From the above install.log file and your earlier VirtualBox screenshots are you configuring it with two network adapters, each configured as NAT? [color=blue] > this is from /var/chef/cache/failed-run.data.json > [https://www.dropbox.com/s/34g6c9bh1m30umq/error3.log?dl=0](https://www.dropbox.com/s/34g6c9bh1m30umq/error3.log?dl=0)[/color] This one is unreadable. ## HTH. Simon SUSE Knowledge Partner * * * ## If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below. Thanks. ---
**Author:** ![pracadyplomowa20](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pracadyplomowa20](https://forums.suse.com/u/pracadyplomowa20)\ **Post date:** [September 13, 2016, 7:52pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/9 "2016-09-13T19:52:01Z")
So i got 2 adapters in vm one is natnetwork and i set up statis ip on this 192.168.124.10 , Second adapter is normal nat and it gices me access to internet . [https://www.dropbox.com/s/qm7pykiqiz5je8g/network1.PNG?dl=0](https://www.dropbox.com/s/qm7pykiqiz5je8g/network1.PNG?dl=0) [https://www.dropbox.com/s/8k31y06eclkeet2/network2.PNG?dl=0](https://www.dropbox.com/s/8k31y06eclkeet2/network2.PNG?dl=0) [https://www.dropbox.com/s/l7pq4nqpz52w67k/network3.PNG?dl=0](https://www.dropbox.com/s/l7pq4nqpz52w67k/network3.PNG?dl=0) ---
**Author:** ![Eugen](https://avatars.discourse-cdn.com/v4/letter/e/ebca7d/32.png) [@Eugen](https://forums.suse.com/u/Eugen)\ **Post date:** [September 14, 2016, 12:03pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/10 "2016-09-14T12:03:08Z")
[QUOTE]this is from /var/log/crowbar/install.log [https://www.dropbox.com/s/qc3a1iy964…20log.PNG?dl=0](https://www.dropbox.com/s/qc3a1iy964...20log.PNG?dl=0) and this from /var/log/message [https://www.dropbox.com/s/cyn1a0sl5c…eror2.PNG?dl=0](https://www.dropbox.com/s/cyn1a0sl5c...eror2.PNG?dl=0) this is from /var/chef/cache/failed-run.data.json [https://www.dropbox.com/s/34g6c9bh1m…rror3.log?dl=0](https://www.dropbox.com/s/34g6c9bh1m...rror3.log?dl=0)[/QUOTE] I can’t open any of these links except the ones with your network configuration. Can you post the relevant log output here in this thread? ---
**Author:** ![smflood](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/smflood/32/10576_2.png) [@smflood](https://forums.suse.com/u/smflood)\ **Post date:** [September 14, 2016, 12:38pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/11 "2016-09-14T12:38:45Z")
On 13/09/16 17:34, pracadyplomowa20 wrote: [color=blue] > sorry that is correct link to last one > [https://www.dropbox.com/s/62wkbmukpyk4qrb/error3\_log.PNG?dl=0](https://www.dropbox.com/s/62wkbmukpyk4qrb/error3_log.PNG?dl=0)[/color] Presumably you’re seeing problems when running install-suse-cloud? Given the reference to the bridge-utils package in the top half of that screenshot does your server have access to the SLES12 SP1 media (physical, ISO, or remote mount)? ## HTH. Simon SUSE Knowledge Partner * * * ## If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below. Thanks. ---
**Author:** ![pracadyplomowa20](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pracadyplomowa20](https://forums.suse.com/u/pracadyplomowa20)\ **Post date:** [September 14, 2016, 12:49pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/12 "2016-09-14T12:49:20Z")
[QUOTE=pracadyplomowa20;34273]Sorry for not responding but you know work 🙂 after return to home and power off my virtualbox with admin server i start again installation from web and on Transitioning Administrator server to ready state got error : this is from /var/log/crowbar/install.log [https://www.dropbox.com/s/qc3a1iy9646xnzv/eror%20log.PNG?dl=0](https://www.dropbox.com/s/qc3a1iy9646xnzv/eror%20log.PNG?dl=0) and this from /var/log/message [https://www.dropbox.com/s/cyn1a0sl5c7ipxv/eror2.PNG?dl=0](https://www.dropbox.com/s/cyn1a0sl5c7ipxv/eror2.PNG?dl=0) this is from /var/chef/cache/failed-run.data.json [https://www.dropbox.com/s/34g6c9bh1m30umq/error3.log?dl=0](https://www.dropbox.com/s/34g6c9bh1m30umq/error3.log?dl=0)[/QUOTE] here are new links , sorry but i can’t provide txt files cuz when i put installation my internet connection in vm gone [https://www.dropbox.com/s/qtk7yu9p7b6uvi8/error\_log1.PNG?dl=0](https://www.dropbox.com/s/qtk7yu9p7b6uvi8/error_log1.PNG?dl=0) [https://www.dropbox.com/s/62wkbmukpyk4qrb/error3\_log.PNG?dl=0](https://www.dropbox.com/s/62wkbmukpyk4qrb/error3_log.PNG?dl=0) [https://www.dropbox.com/s/exykjo6vxplpx0h/error\_log2.PNG?dl=0](https://www.dropbox.com/s/exykjo6vxplpx0h/error_log2.PNG?dl=0) [https://www.dropbox.com/s/wdel05hdxo3xbrj/error\_log3.PNG?dl=0](https://www.dropbox.com/s/wdel05hdxo3xbrj/error_log3.PNG?dl=0) ---
**Author:** ![smflood](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/smflood/32/10576_2.png) [@smflood](https://forums.suse.com/u/smflood)\ **Post date:** [September 14, 2016, 1:21pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/13 "2016-09-14T13:21:12Z")
On 14/09/16 10:54, pracadyplomowa20 wrote: [color=blue] > here are new links , sorry but i can’t provide txt files cuz when i put > installation my internet connection in vm gone > > [https://www.dropbox.com/s/qtk7yu9p7b6uvi8/error\_log1.PNG?dl=0](https://www.dropbox.com/s/qtk7yu9p7b6uvi8/error_log1.PNG?dl=0) > [https://www.dropbox.com/s/62wkbmukpyk4qrb/error3\_log.PNG?dl=0](https://www.dropbox.com/s/62wkbmukpyk4qrb/error3_log.PNG?dl=0) > [https://www.dropbox.com/s/exykjo6vxplpx0h/error\_log2.PNG?dl=0](https://www.dropbox.com/s/exykjo6vxplpx0h/error_log2.PNG?dl=0) > [https://www.dropbox.com/s/wdel05hdxo3xbrj/error\_log3.PNG?dl=0](https://www.dropbox.com/s/wdel05hdxo3xbrj/error_log3.PNG?dl=0)[/color] Please see my earlier reply today. The only other thing that is possibly suggested by the above output is DNS - does the hostname resolve correctly? What does “hostname -f” report? Can you also post /etc/hosts. ## HTH. Simon SUSE Knowledge Partner * * * ## If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below. Thanks. ---
**Author:** ![pracadyplomowa20](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pracadyplomowa20](https://forums.suse.com/u/pracadyplomowa20)\ **Post date:** [September 14, 2016, 1:30pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/14 "2016-09-14T13:30:24Z")
here are /etc/hosts : [https://www.dropbox.com/s/1kzq78xdt1yswga/etcHost.PNG?dl=0](https://www.dropbox.com/s/1kzq78xdt1yswga/etcHost.PNG?dl=0) ---
**Author:** ![pracadyplomowa20](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pracadyplomowa20](https://forums.suse.com/u/pracadyplomowa20)\ **Post date:** [September 14, 2016, 1:42pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/15 "2016-09-14T13:42:35Z")
[QUOTE=pracadyplomowa20;34290]here are /etc/hosts : [https://www.dropbox.com/s/1kzq78xdt1yswga/etcHost.PNG?dl=0](https://www.dropbox.com/s/1kzq78xdt1yswga/etcHost.PNG?dl=0)[/QUOTE] hostname -f [https://www.dropbox.com/s/1t61q41d25b0qax/hostnameF.PNG?dl=0](https://www.dropbox.com/s/1t61q41d25b0qax/hostnameF.PNG?dl=0) ---
**Author:** ![Eugen](https://avatars.discourse-cdn.com/v4/letter/e/ebca7d/32.png) [@Eugen](https://forums.suse.com/u/Eugen)\ **Post date:** [September 14, 2016, 2:07pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/16 "2016-09-14T14:07:30Z")
I would assume that the proposal fails because of the dnsmasq error. Can you provide output for: ```auto systemctl status dnsmasq.service ``` It should point to why the service fails. Maybe /var/log/messages gives more details why dnsmasq fails to start. You should first try to fix that, it’s required for a proper installation. ---
**Author:** ![pracadyplomowa20](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pracadyplomowa20](https://forums.suse.com/u/pracadyplomowa20)\ **Post date:** [September 14, 2016, 2:16pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/17 "2016-09-14T14:16:40Z")
[QUOTE=eblock;34292]I would assume that the proposal fails because of the dnsmasq error. Can you provide output for: ```auto systemctl status dnsmasq.service ``` It should point to why the service fails. Maybe /var/log/messages gives more details why dnsmasq fails to start. You should first try to fix that, it’s required for a proper installation.[/QUOTE] it is dead (inactive ) when i want start him with systemctl start dnsmasq.service its says “unit dnsmasq.service failed to load : no such file or directory” I think its is not even installed but how now reconnect to internet? ---
**Author:** ![Eugen](https://avatars.discourse-cdn.com/v4/letter/e/ebca7d/32.png) [@Eugen](https://forums.suse.com/u/Eugen)\ **Post date:** [September 14, 2016, 3:01pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/18 "2016-09-14T15:01:50Z")
How is your repository setup (zypper lr -d)? In one of my first installations of SOC6 I had also some trouble with not installed packages. It’s likely that after you fix dnsmasq service you’ll get another missing package error. But this way you’ll get further step by step, that’s how I did it. Do you have internet connection from your admin server at all? Or do you mean that your host where admin is running loses its connectivity? I think that would be strange, but networking is not really my field of expertise, so maybe someone else is able to help here. ---
**Author:** ![pracadyplomowa20](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pracadyplomowa20](https://forums.suse.com/u/pracadyplomowa20)\ **Post date:** [September 14, 2016, 3:41pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/19 "2016-09-14T15:41:44Z")
so i installed dnsmsql rerun installation internet connection is gone again this is from [https://www.dropbox.com/s/cr8k3jq7si0c1hq/repo\_setup.PNG?dl=0](https://www.dropbox.com/s/cr8k3jq7si0c1hq/repo_setup.PNG?dl=0) before runnig crowbar script i have connection to internet after runing this script connection is gone and i must reset interfaces to get connection to internet . ---
**Author:** ![pracadyplomowa20](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pracadyplomowa20](https://forums.suse.com/u/pracadyplomowa20)\ **Post date:** [September 14, 2016, 3:53pm UTC](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628/20 "2016-09-14T15:53:59Z")
[QUOTE=pracadyplomowa20;34296]so i installed dnsmsql rerun installation internet connection is gone again this is from [https://www.dropbox.com/s/cr8k3jq7si0c1hq/repo\_setup.PNG?dl=0](https://www.dropbox.com/s/cr8k3jq7si0c1hq/repo_setup.PNG?dl=0) before runnig crowbar script i have connection to internet after runing this script connection is gone and i must reset interfaces to get connection to internet .[/QUOTE] now i got another i think missing pattern now is dhcp3 [https://www.dropbox.com/s/nzndh2jnmuhxn1b/error4.PNG?dl=0](https://www.dropbox.com/s/nzndh2jnmuhxn1b/error4.PNG?dl=0). [Next page](https://forums.suse.com/t/installation-suse-cloud-6-problem/28628.md?page=2)