# kernel debuginfo
**URL:** https://forums.suse.com/t/kernel-debuginfo/25868
**Category:** SLES Updates
**Created:** [July 16, 2014, 3:05pm UTC](https://forums.suse.com/t/kernel-debuginfo/25868 "2014-07-16T15:05:25Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@abhinn](https://forums.suse.com/u/abhinn)
#### Post date: [July 16, 2014, 3:05pm UTC](https://forums.suse.com/t/kernel-debuginfo/25868/1 "2014-07-16T15:05:25Z")
hi, i’ve recently updated to sles 11 (3.0.101-0.31-pae), and looking for kernel-debuginfo. Any pointers please?
Already tried zypper search -s kernel-_-debuginfo_ but it does not return anything.
thanks.
---
### Author:  [@smflood](https://forums.suse.com/u/smflood)
#### Post date: [July 16, 2014, 5:59pm UTC](https://forums.suse.com/t/kernel-debuginfo/25868/2 "2014-07-16T17:59:56Z")
On 16/07/2014 13:14, abhinn wrote:
[color=blue]
> hi, i’ve recently updated to sles 11 (3.0.101-0.31-pae), and looking for
> kernel-debuginfo. Any pointers please?
> Already tried zypper search -s kernel-_-debuginfo_ but it does not
> return anything.[/color]
Have you subscribed to and enabled the Debuginfo repositories for your
version of SLES11?
For example, if you have SLES11 SP3 then you need to subscribe to
SLE11-SP3-Debuginfo-Core and SLE11-SP3-Debuginfo-Updates.
Check the output from “zypper lr”.
## HTH.
Simon
SUSE Knowledge Partner
* * *
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---
### Author:  [@abhinn](https://forums.suse.com/u/abhinn)
#### Post date: [July 17, 2014, 10:11am UTC](https://forums.suse.com/t/kernel-debuginfo/25868/3 "2014-07-17T10:11:33Z")
linux-nys4:~ # zypper lr
# | Alias | Name | Enabled | Refresh
–±-------------------------------------------------±-------------------------------------------------±--------±-------
1 | PK\_TMP\_DIR | PK\_TMP\_DIR | Yes | Yes
2 | SUSE-Linux-Enterprise-Server-11-SP3 11.3.3-1.138 | SUSE-Linux-Enterprise-Server-11-SP3 11.3.3-1.138 | Yes | No
3 | nu\_novell\_com:SLE11-SP1-Debuginfo-Pool | SLE11-SP1-Debuginfo-Pool | No | Yes
4 | nu\_novell\_com:SLE11-SP1-Debuginfo-Updates | SLE11-SP1-Debuginfo-Updates | No | Yes
5 | nu\_novell\_com:SLE11-WebYaST-SP1-Pool | SLE11-WebYaST-SP1-Pool | No | Yes
6 | nu\_novell\_com:SLE11-WebYaST-SP1-Updates | SLE11-WebYaST-SP1-Updates | No | Yes
7 | nu\_novell\_com:SLES11-Extras | SLES11-Extras | No | Yes
8 | nu\_novell\_com:SLES11-SP1-Pool | SLES11-SP1-Pool | No | Yes
9 | nu\_novell\_com:SLES11-SP1-Updates | SLES11-SP1-Updates | No | Yes
Its installed from SP3 media. and i did an online update after. Is there any additional subscription? does it cost?
thanks
---
### Author:  [@smflood](https://forums.suse.com/u/smflood)
#### Post date: [July 17, 2014, 1:00pm UTC](https://forums.suse.com/t/kernel-debuginfo/25868/4 "2014-07-17T13:00:58Z")
On 17/07/2014 08:14, abhinn wrote:
[color=blue]
> linux-nys4:~ # zypper lr
>
> # | Alias | Name
>
> | Enabled | Refresh
> –±-------------------------------------------------±-------------------------------------------------±--------±-------
> 1 | PK\_TMP\_DIR | PK\_TMP\_DIR
> | Yes | Yes
> 2 | SUSE-Linux-Enterprise-Server-11-SP3 11.3.3-1.138 |
> SUSE-Linux-Enterprise-Server-11-SP3 11.3.3-1.138 | Yes | No
> 3 | nu\_novell\_com:SLE11-SP1-Debuginfo-Pool |
> SLE11-SP1-Debuginfo-Pool | No | Yes
> 4 | nu\_novell\_com:SLE11-SP1-Debuginfo-Updates |
> SLE11-SP1-Debuginfo-Updates | No | Yes
> 5 | nu\_novell\_com:SLE11-WebYaST-SP1-Pool |
> SLE11-WebYaST-SP1-Pool | No | Yes
> 6 | nu\_novell\_com:SLE11-WebYaST-SP1-Updates |
> SLE11-WebYaST-SP1-Updates | No | Yes
> 7 | nu\_novell\_com:SLES11-Extras | SLES11-Extras
> | No | Yes
> 8 | nu\_novell\_com:SLES11-SP1-Pool | SLES11-SP1-Pool
> | No | Yes
> 9 | nu\_novell\_com:SLES11-SP1-Updates |
> SLES11-SP1-Updates | No | Yes
>
> Its installed from SP3 media. and i did an online update after. Is there
> any additional subscription? does it cost?[/color]
Whilst #2 suggests you did install from SP3 media #3 through #6 and #8 &
#9 all relate to SP1. Please can you post the output from “cat
/etc/\*release”.
If all the repos match the same SP then I say to simply enable the two
Debuginfo repos but something isn’t quite right with your version vs
repos so that needs fixing first.
## HTH.
Simon
SUSE Knowledge Partner
* * *
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---
### Author:  [@abhinn](https://forums.suse.com/u/abhinn)
#### Post date: [July 17, 2014, 4:23pm UTC](https://forums.suse.com/t/kernel-debuginfo/25868/5 "2014-07-17T16:23:15Z")
# cat /etc/_release_
LSB\_VERSION=“core-2.0-noarch:core-3.2-noarch:core-4.0-noarch:core-2.0-ia32:core-3.2-ia32:core-4.0-ia32”
cat: /etc/lsb-release.d: Is a directory
SUSE Linux Enterprise Server 11 (i586)
VERSION = 11
PATCHLEVEL = 3
---
### Author:  [@smflood](https://forums.suse.com/u/smflood)
#### Post date: [July 17, 2014, 4:57pm UTC](https://forums.suse.com/t/kernel-debuginfo/25868/6 "2014-07-17T16:57:10Z")
On 17/07/2014 14:24, abhinn wrote:
[color=blue]
> # cat /etc/_release_
>
> LSB\_VERSION=“core-2.0-noarch:core-3.2-noarch:core-4.0-noarch:core-2.0-ia32:core-3.2-ia32:core-4.0-ia32”
> cat: /etc/lsb-release.d: Is a directory
> SUSE Linux Enterprise Server 11 (i586)
> VERSION = 11
> PATCHLEVEL = 3[/color]
Okay so that matches the media which just leaves the question of why
it’s listing SP1 repos instead of SP3 ones.
Was this a fresh install of SP3 or upgrade from SP1?
Was the server registered with Novell (SUSE) Customer Center during or
post install?
## HTH.
Simon
SUSE Knowledge Partner
* * *
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---
### Author:  [@abhinn](https://forums.suse.com/u/abhinn)
#### Post date: [July 17, 2014, 6:11pm UTC](https://forums.suse.com/t/kernel-debuginfo/25868/7 "2014-07-17T18:11:59Z")
it was installed from SP3; then registered to novell after which it allowed the updates… was hoping it would get the debuginfo, but ended up here.
regards
---
### Author:  [@smflood](https://forums.suse.com/u/smflood)
#### Post date: [July 17, 2014, 7:02pm UTC](https://forums.suse.com/t/kernel-debuginfo/25868/8 "2014-07-17T19:02:23Z")
On 17/07/2014 16:14, abhinn wrote:
[color=blue]
> it was installed from SP3; then registered to novell after which it
> allowed the updates.. was hoping it would get the debuginfo, but ended
> up here.[/color]
Given your SLES11 SP3 server is configured to access SP1-related repos I
wouldn’t install any updates as they could cause you problems.
It’s probably a good idea if you log in to the Novell Customer Center
and check which SLES-related repos you have access to just to make sure
you see the SP3 ones.
If you do we’ll then look at fixing your repos.
## HTH.
Simon
SUSE Knowledge Partner
* * *
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---
### Author:  [@smflood](https://forums.suse.com/u/smflood)
#### Post date: [July 17, 2014, 7:13pm UTC](https://forums.suse.com/t/kernel-debuginfo/25868/9 "2014-07-17T19:13:28Z")
On 17/07/2014 17:02, Simon Flood wrote:
[color=blue]
> It’s probably a good idea if you log in to the Novell Customer Center
> and check which SLES-related repos you have access to just to make sure
> you see the SP3 ones.[/color]
Now Novell Customer Center has responded for me, the thing you should
check is that there are SLES11-SP3-\* and SLE11-SP3-\* repos listed under
My Products \> Mirror Credentials.
## HTH.
Simon
SUSE Knowledge Partner
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---
### Author:  [@abhinn](https://forums.suse.com/u/abhinn)
#### Post date: [July 18, 2014, 6:51pm UTC](https://forums.suse.com/t/kernel-debuginfo/25868/10 "2014-07-18T18:51:03Z")
Thanks simon. But i dont see any under Mirror credentials. perhaps i havent purchased any subscription.
Not sure how SP1 updates got into the system. I’ll clear the SP1 stuff.
One last que: Is it possible to get kernel-debuginfo without paying any subscriptions? Is that freely available, when the new version comes in?
Regards.
---
### Author:  [@smflood](https://forums.suse.com/u/smflood)
#### Post date: [July 21, 2014, 2:29pm UTC](https://forums.suse.com/t/kernel-debuginfo/25868/11 "2014-07-21T14:29:58Z")
On 18/07/2014 16:54, abhinn wrote:
[color=blue]
> Thanks simon. But i dont see any under Mirror credentials. perhaps i
> havent purchased any subscription.[/color]
Ah if you haven’t bought a subscription you won’t be entitled to access
the update repositories.
[color=blue]
> Not sure how SP1 updates got into the system. I’ll clear the SP1 stuff.[/color]
Yes that I don’t understand.
[color=blue]
> One last que: Is it possible to get kernel-debuginfo without paying any
> subscriptions? Is that freely available, when the new version comes in?[/color]
No, SUSE don’t offer old versions of packages for free when new ones are
available. Whilst this is obviously for commercial reasons it makes
sense from a security aspect too.
## HTH.
Simon
SUSE Knowledge Partner
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