# \[L\]users...........

**URL:** <https://forums.suse.com/t/l-users/23635>\
**Category:** Chatting over the Back Fence\
**Created:** [February 15, 2013, 10:36pm UTC](https://forums.suse.com/t/l-users/23635 "2013-02-15T22:36:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\
**Post date:** [February 15, 2013, 10:36pm UTC](https://forums.suse.com/t/l-users/23635/1 "2013-02-15T22:36:03Z")

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One of our support people just got an email:

“I just got a very disgusting email that popped up in Gwava. I didn’t  
completely open it, but just the subject line was enough to know not to  
open it!!! Is that something you can check on so I don’t get one like  
that again?”

We use Gwava for spam filtering. I’ve sent emails explaining the  
digest email from Gwava is _just_ a list of emails to you that Gwava  
blocked as possible (probable) junk, and if there’s nothing in there  
that looks legit, just delete that email from Gwava.

…sigh

–  
Stevo

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [February 18, 2013, 10:09am UTC](https://forums.suse.com/t/l-users/23635/2 "2013-02-18T10:09:26Z")

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Our users seem to just mark the digests as junk mail, so then they don’t  
have any more issues 🙂

Like you, my efforts to convince them that a list of recipes isn’t the  
same as the actual food have been in vain.

Rob

On 16/02/2013 7:36 AM, Stevo wrote:[color=blue]

> One of our support people just got an email:
> 
> “I just got a very disgusting email that popped up in Gwava. I didn’t  
> completely open it, but just the subject line was enough to know not to  
> open it!!! Is that something you can check on so I don’t get one like  
> that again?”
> 
> We use Gwava for spam filtering. I’ve sent emails explaining the  
> digest email from Gwava is _just_ a list of emails to you that Gwava  
> blocked as possible (probable) junk, and if there’s nothing in there  
> that looks legit, just delete that email from Gwava.
> 
> …sigh  
> [/color]

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [February 18, 2013, 11:52pm UTC](https://forums.suse.com/t/l-users/23635/3 "2013-02-18T23:52:32Z")

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On Fri, 15 Feb 2013 20:36:03 GMT, “Stevo” [steveSPAM@LESSccgov.net](mailto:steveSPAM@LESSccgov.net)  
wrote:  
[color=blue]

> One of our support people just got an email:
> 
> “I just got a very disgusting email that popped up in Gwava. I didn’t  
> completely open it, but just the subject line was enough to know not to  
> open it!!! Is that something you can check on so I don’t get one like  
> that again?”
> 
> We use Gwava for spam filtering. I’ve sent emails explaining the  
> digest email from Gwava is _just_ a list of emails to you that Gwava  
> blocked as possible (probable) junk, and if there’s nothing in there  
> that looks legit, just delete that email from Gwava.
> 
> …sigh[/color]

Sounds similar to some complaints I have had to deal with. 🙂

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [February 19, 2013, 5:53pm UTC](https://forums.suse.com/t/l-users/23635/4 "2013-02-19T17:53:59Z")

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> We use Gwava for spam filtering. I’ve sent emails explaining the[color=blue]  
> digest email from Gwava is _just_ a list of emails to you that Gwava  
> blocked as possible (probable) junk, and if there’s nothing in there  
> that looks legit, just delete that email from Gwava.[/color]

I can sympathize to some degree with the users. It’s kind of like being  
forced to view TV ads with objectionable material, yes you can just flip  
the channel but it may be too late before you are exposed to upsetting  
material. The only 100% way to avoid exposure of course, is not to use it.  
Discontinuing use of email is unrealistic, but then again so is stopping  
yourself 100% from being exposed to rubbish. You can only limit it, which is  
what they are trying to do.