# mce detected memory error **URL:** \ **Category:** SLES Hardware\ **Created:** [October 29, 2019, 11:15am UTC](https://forums.suse.com/t/mce-detected-memory-error/34502 "2019-10-29T11:15:56Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Thomson\_Rihad\_Dody](https://avatars.discourse-cdn.com/v4/letter/t/dc4da7/32.png) [@Thomson\_Rihad\_Dody](https://forums.suse.com/u/Thomson_Rihad_Dody)\ **Post date:** [October 29, 2019, 11:15am UTC](https://forums.suse.com/t/mce-detected-memory-error/34502/1 "2019-10-29T11:15:56Z")
Hi Experts, I found some interesting issue in /var/log/messages. I installed SLES 12 SP3 for SAP on Lenovo X3850 X6. 2019-10-17T18:02:15.441498+07:00 hostname mcelog[5163]: Running trigger `socket-memory-error-trigger’ 2019-10-17T18:02:15.441503+07:00 hostname mcelog[5163]: Hardware event. This is not a software error. 2019-10-17T18:02:15.441548+07:00 hostname mcelog[5163]: Corrected error 2019-10-17T18:02:15.441575+07:00 hostname mcelog[5163]: Transaction: Memory read error 2019-10-17T18:02:15.441579+07:00 hostname mcelog[5163]: MemCtrl: Corrected memory read error After surfing some solution, I found this ([https://www.suse.com/support/kb/doc/?id=7022118](https://www.suse.com/support/kb/doc/?id=7022118)). I add that kernel options (mce=ignore\_ce). And then this error/invalid appear on 2019-10-29T00:33:32.041734+07:00 hostname kernel: [9.938351] DMAR-IR: Queued invalidation will be enabled to support x2apic and Intr-remapping. 2019-10-29T00:33:32.041973+07:00 hostname kernel: [15.612800] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 0. 2019-10-29T00:33:32.041974+07:00 hostname kernel: [15.612801] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 1. 2019-10-29T00:33:32.041975+07:00 hostname kernel: [15.612801] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 2. 2019-10-29T00:33:32.041980+07:00 hostname kernel: [15.612802] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 3. 2019-10-29T00:33:32.041981+07:00 hostname kernel: [15.612803] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 4. 2019-10-29T00:33:32.041982+07:00 hostname kernel: [15.612804] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 5. 2019-10-29T00:33:32.041983+07:00 hostname kernel: [15.612805] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 6. 2019-10-29T00:33:32.041984+07:00 hostname kernel: [15.612806] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 7. 2019-10-29T00:33:32.041985+07:00 hostname kernel: [15.612806] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 8. How to solve this? 😕 Thanks and regards Thomson Malau ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [October 29, 2019, 2:27pm UTC](https://forums.suse.com/t/mce-detected-memory-error/34502/2 "2019-10-29T14:27:20Z")
[QUOTE=thomsonmalau;58737]Hi Experts, I found some interesting issue in /var/log/messages. I installed SLES 12 SP3 for SAP on Lenovo X3850 X6. 2019-10-17T18:02:15.441498+07:00 hostname mcelog[5163]: Running trigger `socket-memory-error-trigger’ 2019-10-17T18:02:15.441503+07:00 hostname mcelog[5163]: Hardware event. This is not a software error. 2019-10-17T18:02:15.441548+07:00 hostname mcelog[5163]: Corrected error 2019-10-17T18:02:15.441575+07:00 hostname mcelog[5163]: Transaction: Memory read error 2019-10-17T18:02:15.441579+07:00 hostname mcelog[5163]: MemCtrl: Corrected memory read error After surfing some solution, I found this ([https://www.suse.com/support/kb/doc/?id=7022118](https://www.suse.com/support/kb/doc/?id=7022118)). I add that kernel options (mce=ignore\_ce). And then this error/invalid appear on 2019-10-29T00:33:32.041734+07:00 hostname kernel: [9.938351] DMAR-IR: Queued invalidation will be enabled to support x2apic and Intr-remapping. 2019-10-29T00:33:32.041973+07:00 hostname kernel: [15.612800] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 0. 2019-10-29T00:33:32.041974+07:00 hostname kernel: [15.612801] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 1. 2019-10-29T00:33:32.041975+07:00 hostname kernel: [15.612801] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 2. 2019-10-29T00:33:32.041980+07:00 hostname kernel: [15.612802] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 3. 2019-10-29T00:33:32.041981+07:00 hostname kernel: [15.612803] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 4. 2019-10-29T00:33:32.041982+07:00 hostname kernel: [15.612804] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 5. 2019-10-29T00:33:32.041983+07:00 hostname kernel: [15.612805] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 6. 2019-10-29T00:33:32.041984+07:00 hostname kernel: [15.612806] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 7. 2019-10-29T00:33:32.041985+07:00 hostname kernel: [15.612806] mce: [Firmware Bug]: Ignoring request to disable invalid MCA bank 8. How to solve this? 😕 Thanks and regards Thomson Malau[/QUOTE] Hi Are you sure it’s not a real hardware problem with the RAM? Have you tested the ram, reseated it? ---
**Author:** ![Thomson\_Rihad\_Dody](https://avatars.discourse-cdn.com/v4/letter/t/dc4da7/32.png) [@Thomson\_Rihad\_Dody](https://forums.suse.com/u/Thomson_Rihad_Dody)\ **Post date:** [October 30, 2019, 11:38am UTC](https://forums.suse.com/t/mce-detected-memory-error/34502/3 "2019-10-30T11:38:30Z")
Hi Malcolm, Thanks for your reply. [QUOTE=malcolmlewis;58738]Hi Are you sure it’s not a real hardware problem with the RAM?[/QUOTE] When we saw hardware log, there is no error about memory or other failure. > [@malcolmlewis;58738](#): > > Have you tested the ram, reseated it? I already tested system with stress-test tools (stress-ng) and running well. Thomson Malau ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [October 30, 2019, 2:33pm UTC](https://forums.suse.com/t/mce-detected-memory-error/34502/4 "2019-10-30T14:33:26Z")
Hi Then perhaps you can go in and tweak the trigger? The configuration files are in /etc/mcelog/ then the man pages… man mcelog.triggers, man mcelog.conf etc