# mgr-ncc-sync and client registration using bootstrap script

**URL:** <https://forums.suse.com/t/mgr-ncc-sync-and-client-registration-using-bootstrap-script/22050>\
**Category:** SUSE Multi Linux Manager\
**Created:** [October 19, 2011, 11:36pm UTC](https://forums.suse.com/t/mgr-ncc-sync-and-client-registration-using-bootstrap-script/22050 "2011-10-19T23:36:03Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\
**Post date:** [October 19, 2011, 11:36pm UTC](https://forums.suse.com/t/mgr-ncc-sync-and-client-registration-using-bootstrap-script/22050/1 "2011-10-19T23:36:03Z")

</div>

I am totally new to this, so please bare with me.

This is a multi part question. I installed an evaluation version of  
SuSE Manager after seeing it at BrainShare. I went to the NCC and  
retrieved by evaluation code for SuSE Manager and my mirror credentials.  
I walked through the Quick Start guide. SM seems to be set up  
correctly. When I run mgr-ncc-sync -l I get:

mgr-ncc-sync -l  
Listing all channels you are subscribed to…

Statuses mean:

- P - channel is in sync with the database (provided)
- . - channel is not installed, but is available
- X - channel is not available

[.] sles10-sp3-pool-i586  
[.] sle10-sdk-sp3-pool-i586  
[.] sle10-sdk-sp3-updates-i586  
 sle10-sp3-suse-manager-tools-i586  
[.] sles10-sp3-gplv3-extras-i586  
[.] sles10-sp3-updates-i586  
[.] sles10-sp3-pool-x86\_64  
[.] sle10-sdk-sp3-pool-x86\_64  
[.] sle10-sdk-sp3-updates-x86\_64  
 sle10-sp3-suse-manager-tools-x86\_64  
[.] sles10-sp3-gplv3-extras-x86\_64  
[.] sles10-sp3-updates-x86\_64  
[P] sles10-sp4-pool-i586  
[.] sle10-sdk-sp4-pool-i586  
[.] sle10-sdk-sp4-updates-i586  
 sle10-sp4-suse-manager-tools-i586  
[.] sles10-sp4-gplv3-extras-i586  
[.] sles10-sp4-updates-i586  
[P] sles10-sp4-pool-x86\_64  
[.] sle10-sdk-sp4-pool-x86\_64  
[.] sle10-sdk-sp4-updates-x86\_64  
 sle10-sp4-suse-manager-tools-x86\_64  
[.] sles10-sp4-gplv3-extras-x86\_64  
[.] sles10-sp4-updates-x86\_64  
[P] sles11-sp1-pool-i586  
[.] sle11-sdk-sp1-pool-i586  
[.] sle11-sdk-sp1-updates-i586  
[.] sle11-smt-updates-i586  
[.] sle11-sp1-debuginfo-pool-i586  
[.] sle11-sp1-debuginfo-updates-i586  
[.] sle11-webyast-sp1-pool-i586  
[.] sle11-webyast-sp1-updates-i586  
[.] sles11-extras-i586  
 sles11-sp1-suse-manager-tools-i586  
[.] sles11-sp1-updates-i586  
[P] sles11-sp1-pool-x86\_64  
[.] sle11-sdk-sp1-pool-x86\_64  
[.] sle11-sdk-sp1-updates-x86\_64  
[.] sle11-smt-updates-x86\_64  
[.] sle11-sp1-debuginfo-pool-x86\_64  
[.] sle11-sp1-debuginfo-updates-x86\_64  
[.] sle11-webyast-sp1-pool-x86\_64  
[.] sle11-webyast-sp1-updates-x86\_64  
[.] sles11-extras-x86\_64  
 sles11-sp1-suse-manager-tools-x86\_64  
[.] sles11-sp1-updates-x86\_64

My first question is, do I need to run mgr-ncc-sync -c against every  
child package of the pools I subscribed to?

I then brought up a new server (a VMWare VM) installing SLES11sp1-64  
(kernel 2.6.32.12-0.7-default). When I registered it with my bootstrap  
script, I get this at the end:

- setting permissions to allow configuration management  
NOTE: use an activation key to subscribe to the tools  
channel and zypper install/update rhncfg-actions  
Error setting permissions for configuration management.  
Please ensure that the activation key subscribes the  
system to the tools channel and zypper install/update  
rhncfg-actions.

This all seems somewhat cryptic to me since I don’t have a tools  
channel (not even available to me from the looks of the mgr-ncc-sync -l  
above). Is this because I’m just evaluating the product? Is it because  
I’ve chosen the wrong mirror credentials (mine vs the organizations -  
i.e.my department’s?)? I don’t even list any rhn modules to install or  
update.

Last, I get an e-mail from SuSE Manager that states the following:

This is the SUSE Manager Status Report for your account susemanager, as  
of 10/18/11 11:00:02 PM EDT.

This email will be sent when any of the following apply:

1. The system fails to check in with SUSE Manager within a 24-hour  
window.
2. The system registers scheduled action activity.

Failed  
Package Install 1

This really doesn’t tell me much. Since I only have the one registered  
system, I can guess which system is at issue, but it really doesn’t tell  
me what package failed. Looking at SuSE Manager, I do not see any  
failed, pending or completed actions. So what’s up? Is this the result  
of the error I get when registering the client node?

Thanks for everyone’s time.

## – tstrauch

tstrauch’s Profile: [http://forums.novell.com/member.php?userid=73266](http://forums.novell.com/member.php?userid=73266)  
View this thread: [http://forums.novell.com/showthread.php?t=447061](http://forums.novell.com/showthread.php?t=447061)

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [October 25, 2011, 9:47pm UTC](https://forums.suse.com/t/mgr-ncc-sync-and-client-registration-using-bootstrap-script/22050/2 "2011-10-25T21:47:02Z")

</div>

tstrauch,

It appears that in the past few days you have not received a response to your  
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit [http://support.novell.com](http://support.novell.com) and search the knowledgebase and/or check all  
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the  
correct newsgroup. ([http://forums.novell.com](http://forums.novell.com))

Be sure to read the forum FAQ about what to expect in the way of responses:  
[http://forums.novell.com/faq.php](http://forums.novell.com/faq.php)

If this is a reply to a duplicate posting, please ignore and accept our apologies  
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team  
[http://forums.novell.com/](http://forums.novell.com/)
