# microfocus.com - navigation is a pain

**URL:** <https://forums.suse.com/t/microfocus-com-navigation-is-a-pain/32380>\
**Category:** Chatting over the Back Fence\
**Created:** [May 4, 2018, 12:12am UTC](https://forums.suse.com/t/microfocus-com-navigation-is-a-pain/32380 "2018-05-04T00:12:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ketter](https://avatars.discourse-cdn.com/v4/letter/k/2bfe46/32.png) [@ketter](https://forums.suse.com/u/ketter)\
**Post date:** [May 4, 2018, 12:12am UTC](https://forums.suse.com/t/microfocus-com-navigation-is-a-pain/32380/1 "2018-05-04T00:12:59Z")

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Does anyone besides me find the microfocus website to be a navigation  
nightmare? I used to be able to go to [support.novell.com](http://support.novell.com) and just do  
whatever I needed to do to get what I needed. Now it seems I am  
constantly having to use these annoying “Browse by Product” or “Browse  
by Solution” drop downs before I can get to where I want to be. Is  
that really even necessary?

Ken

–  
Ken  
Knowledge Partner

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please show your appreciation and click on the star below… Thanks!

Create and vote for enhancements!  
[https://www.microfocus.com/products/enhancement-request.html](https://www.microfocus.com/products/enhancement-request.html)

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [May 4, 2018, 5:11pm UTC](https://forums.suse.com/t/microfocus-com-navigation-is-a-pain/32380/2 "2018-05-04T17:11:39Z")

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KeN Etter,  
[color=blue]

> Does anyone besides me find the microfocus website to be a navigation  
> nightmare? I used to be able to go to [support.novell.com](http://support.novell.com) and just do  
> whatever I needed to do to get what I needed. Now it seems I am  
> constantly having to use these annoying “Browse by Product” or “Browse  
> by Solution” drop downs before I can get to where I want to be. Is  
> that really even necessary?  
> [/color]

Yes, it’s awful. The ‘Search Knowledgebase’ feature has gone to heck  
too. Keyword searches are all but unusable because you can no longer  
search for a phrase by enclosing it in quotes – if I search for, say,  
“login expiration time”, I get search hits with any of the terms instead  
of only hits with that phrase. I actually have better luck using a Web  
search engine. It’s especially sad given how good [support.novell.com](http://support.novell.com)  
used to be.

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**Author:** ![mrosen](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@mrosen](https://forums.suse.com/u/mrosen)\
**Post date:** [May 4, 2018, 6:26pm UTC](https://forums.suse.com/t/microfocus-com-navigation-is-a-pain/32380/3 "2018-05-04T18:26:06Z")

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On 04.05.2018 16:11, 6423241 wrote:[color=blue]

> It’s especially sad given how good [support.novell.com](http://support.novell.com)  
> used to be.[/color]

But that was a decade ago, when they were still using their own product  
(quickfinder). Back then it was absolutely awesome. Since the switch to  
third party products, I’ve been exclusively using google myself for the  
lack of proper search syntax for phrases and must include and such.

## CU,

Massimo Rosen  
Micro Focus Knowledge Partner  
No emails please!  
[http://www.cfc-it.de](http://www.cfc-it.de)

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**Author:** ![ab1](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@ab1](https://forums.suse.com/u/ab1)\
**Post date:** [May 4, 2018, 6:35pm UTC](https://forums.suse.com/t/microfocus-com-navigation-is-a-pain/32380/4 "2018-05-04T18:35:18Z")

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Yes, agreed; that new “where do you want to go really, no really” screen  
is just painful. I just want to authenticate to the lousy site and get  
into something, but there’s that prompt. So many good things were  
happening with the new site redesigns, the “super-nav” at the top, etc.,  
but this one does not seem like it was tested by anybody outside of  
developers.

–  
Good luck.

If you find this post helpful and are logged into the web interface,  
show your appreciation and click on the star below.

If you want to send me a private message, please let me know in the  
forum as I do not use the web interface often.

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**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\
**Post date:** [May 7, 2018, 7:04pm UTC](https://forums.suse.com/t/microfocus-com-navigation-is-a-pain/32380/5 "2018-05-07T19:04:37Z")

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Thanks for the feedback. I’ve passed it along to the web development team.

–  
Kim - 5/7/2018 10:04:10 AM