# missing updater applet icon **URL:** \ **Category:** SLES Configure-Administer\ **Created:** [July 30, 2012, 2:05pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904 "2012-07-30T14:05:53Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![kie](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@kie](https://forums.suse.com/u/kie)\ **Post date:** [July 30, 2012, 2:05pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/1 "2012-07-30T14:05:53Z")
Hello, I’m missing the updater applet icon in the notification area in SLES11, can someone tell me how can I show it? kie ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [July 30, 2012, 4:41pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/2 "2012-07-30T16:41:04Z")
> [@kie](#): > > Hello, > I’m missing the updater applet icon in the notification area in SLES11, > can someone tell me how can I show it? > kie Hi Which patchlevel of SLES11 and which desktop environment are you running? If it’s GNOME, check in your user Control Center → Startup Applications. – Cheers Malcolm °¿° (Linux Counter #276890) SUSE Linux Enterprise Desktop 11 (x86\_64) Kernel 3.0.34-0.7-default up 1 day 10:13, 2 users, load average: 0.32, 0.39, 0.34 CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU ---
**Author:** ![kie](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@kie](https://forums.suse.com/u/kie)\ **Post date:** [July 31, 2012, 10:37am UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/3 "2012-07-31T10:37:05Z")
Hello Malcom, The patchlevels are SP1 and SP2, the desktop environment is Gnome. In Startup Applications exist PackageKit Update Applet, but I don’t see any notifications if Updates available. kie ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [July 31, 2012, 3:55pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/4 "2012-07-31T15:55:50Z")
> [@kie](#): > > Hello Malcom, > The patchlevels are SP1 and SP2, the desktop environment is Gnome. In > Startup Applications exist PackageKit Update Applet, but I don’t see any > notifications if Updates available. > > kie Hi Can you check if updates are available from the command line, open a terminal an change to root user? ```auto su - zypper ref zypper lu ``` I must confess i don’t actually use the update icon, I subscribe to patch update emails for my notifications so I can review. You can also check the settings via (maybe set it to daily); ```auto gpk-prefs ``` There are other gpk-\* applications to check various aspects eg gpk-backend-status, gpk-update-viewer which may provide more details. – Cheers Malcolm °¿° (Linux Counter #276890) SUSE Linux Enterprise Desktop 11 (x86\_64) Kernel 3.0.34-0.7-default up 2 days 9:19, 4 users, load average: 0.87, 0.71, 0.63 CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU ---
**Author:** ![kie](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@kie](https://forums.suse.com/u/kie)\ **Post date:** [July 31, 2012, 5:12pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/5 "2012-07-31T17:12:02Z")
Hi, zypper lu: shows available updates gpk-prefs: Update Settings Check for Updates → Daily Automatically Install → nothing Check for major upgrades → Daily Display Notification → marked yes gpk-update-viewer: shows available updates kie ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [July 31, 2012, 5:28pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/6 "2012-07-31T17:28:27Z")
> [@kie](#): > > Hi, > zypper lu: shows available updates > gpk-prefs: Update Settings > Check for Updates → Daily > Automatically Install → nothing > Check for major upgrades → Daily > Display Notification → marked yes > gpk-update-viewer: shows available updates > > kie Hi Ok, can you open a terminal, kill off the current gpk-update-icon, then run in the terminal; ```auto gpk-update-icon -v ``` This should provide additional debug info. Is it polling etc? – Cheers Malcolm °¿° (Linux Counter #276890) SUSE Linux Enterprise Desktop 11 (x86\_64) Kernel 3.0.34-0.7-default up 2 days 11:00, 4 users, load average: 0.22, 0.30, 0.37 CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU ---
**Author:** ![kie](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@kie](https://forums.suse.com/u/kie)\ **Post date:** [August 1, 2012, 10:25am UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/7 "2012-08-01T10:25:56Z")
Hi, can you tell me, how i can kill off the current gpk-update-icon? kie ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [August 1, 2012, 2:38pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/8 "2012-08-01T14:38:54Z")
> [@kie](#): > > Hi, > can you tell me, how i can kill off the current gpk-update-icon? > kie Hi Run the following; ```auto kill -9 `pidof gpk-update-icon` ``` – Cheers Malcolm °¿° (Linux Counter #276890) SUSE Linux Enterprise Desktop 11 (x86\_64) Kernel 3.0.34-0.7-default up 3 days 8:07, 4 users, load average: 0.28, 0.21, 0.16 CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU ---
**Author:** ![kie](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@kie](https://forums.suse.com/u/kie)\ **Post date:** [August 1, 2012, 3:31pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/9 "2012-08-01T15:31:36Z")
Hi, I can’t kill gpk-update-icon, for each query (ps af | grep gpk-update-icon), the pid of gpk-update-icon changes. kie ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [August 1, 2012, 4:24pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/10 "2012-08-01T16:24:45Z")
> [@kie](#): > > Hi, > I can’t kill gpk-update-icon, for each query (ps af | grep > gpk-update-icon), the pid of gpk-update-icon changes. > kie Hi OK, then disable it via the Control Center → Startup Applications, logout then login and it shouldn’t load. – Cheers Malcolm °¿° (Linux Counter #276890) SUSE Linux Enterprise Desktop 11 (x86\_64) Kernel 3.0.34-0.7-default up 3 days 9:57, 4 users, load average: 0.44, 1.04, 0.66 CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU ---
**Author:** ![kie](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@kie](https://forums.suse.com/u/kie)\ **Post date:** [August 2, 2012, 9:05am UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/11 "2012-08-02T09:05:31Z")
Hi, After running “gpk-update-icon -v” I get the following output: TI:07:59:31 TH:0x63f010 FI:egg-debug.c FN:egg\_debug\_init,306 - Verbose debugging 1 (on console 1)GPK\_VERBOSE Exit: gpk\_check\_privileged\_user returned FALSE kie ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [August 2, 2012, 5:38pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/12 "2012-08-02T17:38:22Z")
> [@kie](#): > > Hi, > After running “gpk-update-icon -v” I get the following output: > TI:07:59:31 TH:0x63f010 FI:egg-debug.c FN:egg\_debug\_init,306 > > - Verbose debugging 1 (on console 1)GPK\_VERBOSE > Exit: gpk\_check\_privileged\_user returned FALSE > > kie Hi And then it just exits back to the command prompt? – Cheers Malcolm °¿° (Linux Counter #276890) SUSE Linux Enterprise Desktop 11 (x86\_64) Kernel 3.0.34-0.7-default up 4 days 10:56, 3 users, load average: 0.31, 0.38, 0.40 CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [August 2, 2012, 7:12pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/13 "2012-08-02T19:12:05Z")
[QUOTE=malcolmlewis][QUOTE=kie] Hi, After running “gpk-update-icon -v” I get the following output: TI:07:59:31 TH:0x63f010 FI:egg-debug.c FN:egg\_debug\_init,306 - Verbose debugging 1 (on console 1)GPK\_VERBOSE Exit: gpk\_check\_privileged\_user returned FALSE kie [/QUOTE] Hi And then it just exits back to the command prompt? [/QUOTE] Also, can you run polkit-gnome-authorization and check the package kit entries… I have none. – Cheers Malcolm °¿° (Linux Counter #276890) SUSE Linux Enterprise Desktop 11 (x86\_64) Kernel 3.0.34-0.7-default up 4 days 12:45, 3 users, load average: 0.14, 0.20, 0.20 CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU ---
**Author:** ![kie](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@kie](https://forums.suse.com/u/kie)\ **Post date:** [August 3, 2012, 9:46am UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/14 "2012-08-03T09:46:31Z")
Hi, Yes, after running “gpk-update-icon -v” it just exits back to the command prompt. I’ve following packagekit entries: - Update packages - Trust a key used for signing packages - Refresh system sources - Change software source parameters - Rollback to a previous transaction - Set network proxy - Remove package - Install untrusted local file - Install local file - Accept EULA kie ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [August 3, 2012, 5:57pm UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/15 "2012-08-03T17:57:00Z")
> [@kie](#): > > Hi, > Yes, after running “gpk-update-icon -v” it just exits back to the > command prompt. > I’ve following packagekit entries: > > - Update packages > - Trust a key used for signing packages > - Refresh system sources > - Change software source parameters > - Rollback to a previous transaction > - Set network proxy > - Remove package > - Install untrusted local file > - Install local file > - Accept EULA > > kie Hi There are no users in the entries above? I’m starting to run out of ideas, very strange. Can you create a new user and login to see if it’s duplicated. – Cheers Malcolm °¿° (Linux Counter #276890) SUSE Linux Enterprise Desktop 11 (x86\_64) Kernel 3.0.34-0.7-default up 5 days 11:29, 4 users, load average: 0.41, 0.38, 0.35 CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU ---
**Author:** ![kie](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@kie](https://forums.suse.com/u/kie)\ **Post date:** [August 6, 2012, 10:34am UTC](https://forums.suse.com/t/missing-updater-applet-icon/22904/16 "2012-08-06T10:34:44Z")
Hi, I’ve created a new user and with the new user-login I see the updater applet icon. kie